1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Think Pink! Feedback (ALL)

Feb 7, 2008

Page 2 of 19
    1. * What did you order? msc
      * When did you order? a few weeks ago
      * Did you order directly from the company, or through a distributor or dealer? directly
      * How was the communication? great
      * How easy was it to pay? very easy, paypal
      * How long did it take to ship? about one week
      * Was the quality appropriate for the price, in your opinion? i got money back from them, they had expected the shipping to be more expencive than it was , and yeah
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? havent used it yet
      * If you weren't satisfied, how did the company solve your problem? no problems
      * Would you order from this company again? yes
      * Would you buy this company's products second-hand? probaly
       
      #21 Eendogenisis, May 23, 2009
    2. * What did you order? Dollheart dress SD girl
      * When did you order? pre-order may I think
      * Did you order directly from the company, or through a distributor or dealer? through dealer
      * How was the communication? great communication
      * How easy was it to pay? yes, bank transfer
      * How long did it take to ship? fast shipping
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem? no problem
      * Would you order from this company again? yes
      * Would you buy this company's products second-hand? yes
       
      #22 Maankatje2000, Jun 10, 2009
    3. * What did you order? eyes,wigs,msc,DZ celine,paint
      * When did you order? multiple times, last time, june 10
      * How was the communication? great
      * How easy was it to pay? Very easy
      * How long did it take to ship? a few days, ore the next day
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures?       yes
      Were you satisfied with the product? yes
      * Would you order from this company again?       yes
      * Would you buy this company's products second-hand? yes
       
      #23 juniper, Jun 12, 2009
    4. * What did you order? AoD Rao (In Stock), Shoes, Eyes
      * When did you order? June 18th
      * Did you order directly from the company, or through a distributor or dealer? Directly from ThinkPink
      * How was the communication? Very good. ^_^
      * How easy was it to pay? Super easy. Gotta love Paypal.
      * How long did it take to ship? It shipped on the 19th, but I didn't recieve notice until the 22nd. It arrived on the 29th.
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? The shoes and eyes did. The doll, of course, is going to look however AoD sent it to them. But yes. It did. ^_^
      * Were you satisfied with the product? Extremely.
      * If you weren't satisfied, how did the company solve your problem? (Not Applicable)
      * Would you order from this company again? Definitely.
      * Would you buy this company's products second-hand? Yup
       
      #24 Saryn, Jun 29, 2009
    5. I've ordered a wig and a t-shirt from ThinkPink and received the goods within 2 days of payment! The good were well packaged and good quality and they even added a cookie :)
       
      #25 Stella, Jul 1, 2009
    6. * What did you order? Five pairs of eyes, a pair of eyelashes and some doll tools
      * When did you order? I ordered in May
      * Did you order directly from the company, or through a distributor or dealer? Think Pink! did a grouporder @ Dollmore
      * How was the communication? The communication was ok
      * How easy was it to pay? Payment went through bank transfer and was easy
      * How long did it take to ship? a month? -I think- from Dollmore to Think Pink! and then a couple more days, from Think Pink! to me
      * Was the quality appropriate for the price, in your opinion? Yes, it was appropriate
      * Did the item look like the sales pictures? Yes, it did
      * Were you satisfied with the product? Yes, I am very pleased
      * If you weren't satisfied, how did the company solve your problem?n/a
      * Would you order from this company again? Yes, definately
      * Would you buy this company's products second-hand? Maybe, it depends
       
      #26 *[E]*, Jul 7, 2009
    7. * What did you order? A pair of shoes and MSC
      * When did you order? July 21
      * Did you order directly from the company, or through a distributor or dealer? Dealer
      * How was the communication? Ok. I just ordered the items and recieved an email when the items were shipped. :)
      * How easy was it to pay? Very easy
      * How long did it take to ship? It was shipped out July 23. So 2 days after ordering.
      * Was the quality appropriate for the price, in your opinion? Yup. Although I found the postage a little expensive.
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? -
      * Would you order from this company again? Yes, I think I will.
      * Would you buy this company's products second-hand? Yes.
       
      #27 VelvetBat, Jul 27, 2009
    8. * What did you order? R&D Shimotsuma Goth Susie nude
      * When did you order? July 20
      * Did you order directly from the company, or through a distributor or dealer? Through Think Pink!
      * How was the communication? Very polite and quick with answers.
      * How easy was it to pay? Very easy
      * How long did it take to ship? Not long, doll was shipped on July 23, straight after the payment through bank was clear.
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Yes, very
      * If you weren't satisfied, how did the company solve your problem? -
      * Would you order from this company again? Yes
      * Would you buy this company's products second-hand? Yes
       
      #28 sh1ny, Aug 3, 2009
    9. * What did you order? Ltf Shiwoo
      * When did you order? 11 March, 2009
      * Did you order directly from the company, or through a distributor or dealer? Think Pink!
      * How was the communication? It was very good
      * How easy was it to pay? very easy
      * How long did it take to ship? After he is arrived for Think Pink!, very quickly
      * Was the quality appropriate for the price, in your opinion? Yes!
      * Did the item look like the sales pictures? Yes!
      * Were you satisfied with the product? Yes, it was perfect!
      * If you weren't satisfied, how did the company solve your problem? no problem
      * Would you order from this company again? Yes!
      * Would you buy this company's products second-hand? Yes!
       
      #29 Sandra2882, Aug 22, 2009
    10. * What did you order? Pukifee Zoé
      * When did you order? 07 august, 2009
      * Did you order directly from the company, or through a distributor or dealer? Think Pink
      * How was the communication? Very good
      * How easy was it to pay? very easy
      * How long did it take to ship? very quickly
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Extremely
      * If you weren't satisfied, how did the company solve your problem?-
      * Would you order from this company again? Yes,definately!
      * Would you buy this company's products second-hand? Yes
       
      #30 ingrid, Aug 22, 2009
    11. * What did you order? Bubu Odoroki, because he was sold out at Charles Creature Cabinet.
      * When did you order? Not sure, it was during Bubu's ordering period though.
      * Did you order directly from the company, or through a distributor or dealer? Through Think Pink, the dealer, because the company was sold out and Think Pink still had Bubus.
      * How was the communication? Good. It was a little confusing because there is a VAT tax line on the sales form, but US people don't have to pay the VAT tax, so it just comes up a zero. I knew all about that but some other US customers might not, then again I think they mostly sell in Europe so not a big deal.
      * How easy was it to pay? Very easy, just use Paypal
      * How long did it take to ship? They shipped as soon as they got Bubus which was a little bit after the company Bubus shipped. I was oK with the shipping time.
      * Was the quality appropriate for the price, in your opinion? Yes, it was just like getting a Bubu from the company
      * Did the item look like the sales pictures? Yes, it came in a Charles' Creature Cabinet box, even
      * Were you satisfied with the product? Yes
      * Would you order from this company again? The prices for US people may be a little higher than if you bought from the company directly, but I would definitely order there if, like in this case, they had something that I couldn't get anywhere else. They're quite reliable so I wouldn't be at all concerned.
      * Would you buy this company's products second-hand? Yes
       
      #31 bunnydots, Aug 23, 2009
    12. * What did you order? - LittleFee Ante doll.
      * When did you order? - in April, but the order left them in May.
      * Did you order directly from the company, or through a distributor or dealer? - From ThinkPink website
      * How was the communication? - Very good.
      * How easy was it to pay? - Very easy, by PayPal.
      * How long did it take to ship? - Longer than I thought but I quess the delay was from FL, not ThinkPink. I got my doll in end of August, so it took 3 months.
      * Was the quality appropriate for the price, in your opinion? - I think yes.
      * Did the item look like the sales pictures? - Even cuter!
      * Were you satisfied with the product? - Very very satisfied.
      * If you weren't satisfied, how did the company solve your problem? - I was happy, but I quess it would have been solved if there would have been a problem.
      * Would you order from this company again? - Yes, for sure.
      * Would you buy this company's products second-hand? - Yes, depending of the item of course.

      My thanks for the transaction, and also for the gift, it made me smile! :)


      // In autumn 2009 I bought also a Pukifee Ante doll by ThinkPink.
      I am happy also for this transaction, though it delayed quite a lot and made me a bit unhappy. But I think that came from Fairyland´s side, not ThinkPink.

      I recommend this dealer and can tell they are really friendly and nice. :)
       
      #32 Milly77, Aug 26, 2009
    13. * What did you order? 2 dolls
      * When did you order? 3 -4 months ago
      * Did you order directly from the company, or through a distributor or dealer? Dealer, 'spose?
      * How was the communication? Very good, emails were responded very quickly, sometimes took 1 day more to anwer, but I dont mind ^.^
      * How easy was it to pay? Really easy.
      * How long did it take to ship? B&G took 1 - 2 weeks, Dollzone 2 months!
      * Was the quality appropriate for the price, in your opinion? Yes!
      * Did the item look like the sales pictures? It did ^.^
      * Were you satisfied with the product? I am, and still am
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes!
      * Would you buy this company's products second-hand? Maybe.
       
      #33 Amber-kyou, Aug 27, 2009
    14. What did you order?
      Mr. White Putty, Mr. Super Clear flat, lots of buttons, 36 Cognac Titian Saran Hair, 2 pair of monique eyelashes and elastics.

      When did you order?
      2 september 2009

      Did you order directly from the company, or through a distributor or dealer?
      Directly from Think Pink

      How was the communication?
      oke

      How easy was it to pay?
      easy

      How long did it take to ship?
      5 days

      Was the quality appropriate for the price, in your opinion?
      some things are a bit expensive for the amout you get for it. (im talking about the buttons)
      The rest that I bought was good quality for a right price.

      Did the item look like the sales pictures?
      yes

      Were you satisfied with the product?
      yes

      Would you order from this company again?
      yes

      Would you buy this company's products second-hand?
      I don't know. Depents on what product and in what state it contains.
       
      #34 Saoera, Sep 8, 2009
    15. * What did you order? Mei Elf White Skin No Face-up BJD (Resinsoul) In Stock
      * When did you order? September 7
      * Did you order directly from the company, or through a distributor or dealer? Dealer
      * How was the communication? Did not contact
      * How easy was it to pay? easy with paypal
      * How long did it take to ship? Shipped out next day, took 1 and a half week to get from Netherlands to California
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Maybe, shipping took too long, not the fault of Think Pink, but i think ordering from the company is faster. I ordered a junior delf rigel (without faceup) from luts and that took about a week.
      * Would you buy this company's products second-hand? Yes.
       
      #35 remy222, Sep 18, 2009
    16. * What did you order? Resinsoul An, 2 wigs
      * When did you order? multiple times
      * Did you order directly from the company, or through a distributor or dealer? directly
      * How was the communication? great =)
      * How easy was it to pay? very easy
      * How long did it take to ship? 7 weeks (pre-order)
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem? /
      * Would you order from this company again? already did =)
      * Would you buy this company's products second-hand? maybe
       
      #36 omnomnom, Sep 22, 2009
    17. * What did you order? Dollzone Wig and Eyelashes
      * When did you order? 9-5-09
      * Did you order directly from the company, or through a distributor or dealer? from Think Pink
      * How was the communication? Great, emails for payment and shipping...
      * How easy was it to pay? Easy used paypal
      * How long did it take to ship? shipped on 9-8-09
      * Was the quality appropriate for the price, in your opinion? yep
      * Did the item look like the sales pictures? The wig wasn't as long as the pictures, but I still like it.
      * Were you satisfied with the product? Yes
      * If you weren't satisfied, how did the company solve your problem? no problems
      * Would you order from this company again? Definitely
      * Would you buy this company's products second-hand? sure
       
      #37 twiggy11488, Sep 25, 2009
    18. i don't know, it depents wat it is!!
       
      #38 astridjolanda, Oct 1, 2009
    19. * What did you order? Mr. Super Clear flat, some mask and bells.
      * When did you order? Monday 12 October, 2009
      * Did you order directly from the company, or through a distributor or dealer? Directly
      * How was the communication? very good, they answer very fast.
      * How easy was it to pay? Yeah, with paypal.
      * How long did it take to ship? less than 2 days.
      * Was the quality appropriate for the price, in your opinion? Yeah.
      * Did the item look like the sales pictures? totally
      * Were you satisfied with the product? Yes
      * If you weren't satisfied, how did the company solve your problem? Dunno, cause i haven´t problems.
      * Would you order from this company again? Yes
      * Would you buy this company's products second-hand? Maybe.
       
      #39 aiduchi, Oct 19, 2009
    20. * What did you order? A pair of 14mm eyes
      * When did you order? the 7th of november, 2009
      * Did you order directly from the company, or through a distributor or dealer? From Thinkpink
      * How was the communication? Good
      * How easy was it to pay? Very easy
      * How long did it take to ship? 4 days
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Of course!
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? For sure
      * Would you buy this company's products second-hand? Why not?
       
      #40 silke_chan, Nov 16, 2009
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