Think Pink! Feedback (ALL)

double post sorry

 

* What did you order? A wig (Monique) and some MSC sprays
* When did you order? Sunday 08/11 2009
* Did you order directly from the company, or through a distributor or dealer? Directly
* How was the communication? Nice and very clear
* How easy was it to pay? Very easy, paypal
* How long did it take to ship? Payment accepted the 13/11, sent the 14/11, very very fast shipping
* Was the quality appropriate for the price, in your opinion? Perfect
* Did the item look like the sales pictures? Totally
* Were you satisfied with the product? Yep
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again? Of course !
* Would you buy this company's products second-hand? Why not

 

* What did you order? A wig, 2 bottles of paint and a brush
* When did you order? 11-11-09
* Did you order directly from the company, or through a distributor or dealer? directly from TP
* How was the communication? Good
* How easy was it to pay? Banktransfer, got the neccesary information directly so took only a few days for the money to reach them
* How long did it take to ship? About 10 days, including a weekend and a waiting time for the banktransfer :p
* Was the quality appropriate for the price, in your opinion? ofc
* Did the item look like the sales pictures? yes , some slight color differences but probably due to my monitor
* Were you satisfied with the product? yup ^^
* If you weren't satisfied, how did the company solve your problem? /
* Would you order from this company again? sure
* Would you buy this company's products second-hand? /

 

* What did you order?
Aod Qing with a Pink Hazard face-up (in stock) and a pair of eyes.

* When did you order?
13th October 2009

* Did you order directly from the company, or through a distributor or dealer?
I ordered an AoD doll through the Think Pink site.

* How was the communication?
It was ok most of the time. They answered all my questions and responded to most of my emails but sometimes it took around 3-4 days for me to get an answer. Most of the time it took only a couple of days though.

* How easy was it to pay?
Very easy! I payed through bank transfer and everything worked perfectly.

* How long did it take to ship?
It took kind of a long time, especially for a doll in stock, but they had to do her face-up and according to the information they gave me face-ups were taking really long. They also had some problems with moisty weather that didn't let them work on the face-up, but after she was ready they only took 2 days to ship. She shipped on the 20th of November.

* Was the quality appropriate for the price, in your opinion?
Yes! The doll is really beautiful and her face-up looks amazing! I also love the eyes: they are perfect!

* Did the item look like the sales pictures?
Everything looks so much better I was actually surprised.

* Were you satisfied with the product?
Very.

* If you weren't satisfied, how did the company solve your problem?
I was kind of impatient during the whole process because it took much longer than the two weeks promised but they always answered my questions nicely, and send me progress pictures.

* Would you order from this company again?
Yes.

* Would you buy this company's products second-hand?
I would consider them.

 

* What did you order? Shoes and a panty for my new Girl
* When did you order? Tuesday, 1. December
* Did you order directly from the company, or through a distributor or dealer? Direct from Company Website
* How was the communication? It was great, I was always informed by emails, when something has changed
* How easy was it to pay? very easy, I payed with PayPal
* How long did it take to ship? it was shipped on 3.12. and arrived on 7.12, for me definitely fast enough
* Was the quality appropriate for the price, in your opinion? everything was fine
* Did the item look like the sales pictures? yes, definitely
* Were you satisfied with the product? a great yes!
* If you weren't satisfied, how did the company solve your problem? I was much satisfied, so I can't answer this question ^^
* Would you order from this company again? yes, definitely
* Would you buy this company's products second-hand? maybe, if they're still in good condition as on company's website, yes

 

* What did you order? a lovely Knit Turtleneck Jumper for MSD
* When did you order? 21. December
* Did you order directly from the company, or through a distributor or dealer? Direct from Company Website
* How was the communication? It was great, I was always informed by emails, when something has changed
* How easy was it to pay? very easy, I payed with PayPal
* How long did it take to ship? it arrived on 28. December, for me definitely fast enough
* Was the quality appropriate for the price, in your opinion? everything was fine
* Did the item look like the sales pictures? yes, definitely
* Were you satisfied with the product? a great yes!
* If you weren't satisfied, how did the company solve your problem? I was much satisfied, so I can't answer this question ^^
* Would you order from this company again? yes, definitely
* Would you buy this company's products second-hand? maybe, if they're still in good condition as on company's website, yes

 

* What did you order?
Too much - 4 wigs, 4 wig caps and an assortment of clothes
* When did you order?
26 & 27 December 2009
* Did you order directly from the company, or through a distributor or dealer?
Direct from their website
* How was the communication?
Absolutely brilliant
* How easy was it to pay?
Very easy
* How long did it take to ship?
Not long at all - arrived today (30 December) - which is incredibly speedy especially given the time of year!
* Was the quality appropriate for the price, in your opinion?
Yes
* Did the item look like the sales pictures?
Yes
* Were you satisfied with the product?
Yes
* If you weren't satisfied, how did the company solve your problem?
Not applicable
* Would you order from this company again?
Very definitely!
* Would you buy this company's products second-hand?
If it was something I wanted, yes

 

* What did you order? One pair of eyes and a wig
* When did you order? 16 December
* Did you order directly from the company, or through a distributor or dealer? Directly at Think Pink
* How was the communication? did need to communicate
* How easy was it to pay? very easy via Pay-Pal
* How long did it take to ship? 7 days
* Was the quality appropriate for the price, in your opinion? very appropriate
* Did the item look like the sales pictures? the eyes very like the Pictures. The Wig was darker then expected
* Were you satisfied with the product? yes very much
* If you weren't satisfied, how did the company solve your problem? didn't complain
* Would you order from this company again? yes
* Would you buy this company's products second-hand? Maybe

 

* What did you order?
A Soulkid Ahee by Souldoll, a face-up, a pair of sneakers and pants
* When did you order?
12/10/2009
* Did you order directly from the company, or through a distributor or dealer?
I ordered everything from Think Pink / Pink Hazard.
* How was the communication?
Great. I was promptly informed about any status changes such as "payment went through" and "package was shipped out".
* How easy was it to pay?
Pretty easy. I just wired them the money and that was it.
* How long did it take to ship?
Not long at all. They said to expect a 2-3 weeks wait because of the face-up (everything was in stock) but they actually sent out the package after only a week and I got it 2 days later!
* Was the quality appropriate for the price, in your opinion?
Yes, it was totally ok.
* Did the item look like the sales pictures?
Yap, they did.
* Were you satisfied with the product?
Yes, I especially liked the face-up and I was even quite happy with the random wig and eye color I got. It wasn't what I had hoped for but I now like what I got even more than what I previously wanted. The doll, unfortunately, is strung a bit too tight. However, that is Souldoll's doing and not Think Pink / Pink Hazard's fault.
* If you weren't satisfied, how did the company solve your problem?
Yes. Not so much of a problem, actually. I had asked, if they could send me a dark kind of wig and a light color of eyes (even though the doll came with random wig and eyes). They send me a really nice mail that they were sorry that they only had a certain color of eyes in stock. I actually ended up liking what I got way more than what I had originally had in mind.
* Would you order from this company again?
Yes, I most certainly would.
* Would you buy this company's products second-hand?
Sure, anytime.

 

* What did you order? Shoes, socks and a wig
* When did you order? 25 december
* Did you order directly from the company, or through a distributor or dealer? Directly
* How was the communication? Very fast
* How easy was it to pay? Very very easy
* How long did it take to ship? About 1 week
* Was the quality appropriate for the price, in your opinion? Sure!!!
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Very satisfied
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again? Sure!!!!!!!!!!!!!!!!!!!!!!!!!
* Would you buy this company's products second-hand? Yes

 

What did you order?--> A dollzone christmas event baby A
* When did you order?--> 2 days ago
* Did you order directly from the company, or through a distributor or dealer?--> All from thinkpink and it was in stock
* How was the communication?--> good,no prob and fast
* How easy was it to pay?--> very easy
* How long did it take to ship?--> one day!!
* Was the quality appropriate for the price, in your opinion?--> It was worth every penny
* Did the item look like the sales pictures?-->yes
* Were you satisfied with the product?--> yes
* If you weren't satisfied, how did the company solve your problem?--> n/a
* Would you order from this company again?--> yes
* Would you buy this company's products second-hand?-->yes

I'm very happy to have a BJD shop in Holland! Will order again

 

* What did you order? Hair + reroot needle.
* When did you order? 6/01/2010
* Did you order directly from the company, or through a distributor or dealer? Direct.
* How was the communication? no real communication..standard things like order confirmation etc.
* How easy was it to pay? Easy
* How long did it take to ship? 5 days
* Was the quality appropriate for the price, in your opinion? Hair type was cheaper on other website but they had the reroot needle so buying them together was more convenient.
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Yes.
* If you weren't satisfied, how did the company solve your problem? There was no problem.
* Would you order from this company again? Yes.
* Would you buy this company's products second-hand? Yeah sure why not.

 

* What did you order?4 wigs and 3 pairs of eyes.
* When did you order?January 10th
* Did you order directly from the company, or through a distributor or dealer?directly from the company
* How was the communication?very nice!
* How easy was it to pay?very easy.
* How long did it take to ship?one day.
* Was the quality appropriate for the price, in your opinion?really good.
* Did the item look like the sales pictures?yes.
* Were you satisfied with the product?oh yes.
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again?of course!!
* Would you buy this company's products second-hand?yes.

 

* What did you order? MSC
* When did you order? 7/01/10
* Did you order directly from the company, or through a distributor or dealer? Direct
* How was the communication? Quick
* How easy was it to pay? Yep, Paypal
* How long did it take to ship? 4 working days
* Was the quality appropriate for the price, in your opinion? Yeah~ Brand new
* Did the item look like the sales pictures? Yeah
* Were you satisfied with the product? Yep
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Yeaaah~
* Would you buy this company's products second-hand? Depends what it is

 

* What did you order?
MSC, wig caps, SD sized cell phone, a 5|0 brush, Magic Eraser

* When did you order?
08. Jan 2010

* Did you order directly from the company, or through a distributor or dealer?
Directly.

* How was the communication?
Good :] No communication needed besides order updates.

* How easy was it to pay?
Easy; paypal.

* How long did it take to ship?
Not very long. 4 or 5 working days.

* Was the quality appropriate for the price, in your opinion?
Yes.

* Did the item look like the sales pictures?
Yep.

* Were you satisfied with the product?
Very much so.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Definitely!

* Would you buy this company's products second-hand?
Sure, depends on what it is

 

* What did you order?
A pair of eyes and MSC

* When did you order?
January 5th

* Did you order directly from the company, or through a distributor or dealer?
Through Think Pink

* How was the communication?
Good

* How easy was it to pay?
Very easy

* How long did it take to ship?
It shipped about 5 days after I ordered, arrived in 3-4 days

* Was the quality appropriate for the price, in your opinion?
Yes

* Did the item look like the sales pictures?
Pretty much (eyes were slightly lighter than pictured but I expected them to be different from what I see on my screen)

* Were you satisfied with the product?
Yes

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Definitely

* Would you buy this company's products second-hand?
Yes

Thank you so much!

 

* What did you order?
So much @_@

* When did you order?
... All the time? XD

* Did you order directly from the company, or through a distributor or dealer?
From them directly.

* How was the communication?
Perfect. Sometimes it takes a little longer, but never longer than a few days.

* How easy was it to pay?
Extremely easy. They gave me their account number and I could pay directly.

* How long did it take to ship?
I pick everything up at the shop, so that is even better!

* Was the quality appropriate for the price, in your opinion?
Always. They don't overprice their things, so I am always happy to buy there.

* Did the item look like the sales pictures?
Not always. It looks better XD

* Were you satisfied with the product?
Very. They are now making a wig for me and I can't wait to get it.

* Would you order from this company again?
Already have ^^;

* Would you buy this company's products second-hand?
Absolutely. I know that I will get great quality, so no problems with that.

 

* What did you order? WS Puki Ruby Dark Rose fullset

* When did you order? 15th Jan 2010

* Did you order directly from the company, or through a distributor or dealer? Directly I guess, since the doll was in stock and not a pre-order ^^;

* How was the communication? Good.

* How easy was it to pay? Easy, I paid using paypal.

* How long did it take to ship? Shipped on the 20th Jan, arrived today (21st Jan)

* Was the quality appropriate for the price, in your opinion? Yes.

* Did the item look like the sales pictures? Yes.

* Were you satisfied with the product? Yup.

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again? Yes.

* Would you buy this company's products second-hand? Highly depends on what the item is.

 

Think Pink! Feedback

Write about your experience with our company and our products!
​

Please consider answering the following questions about your experience.
If there is additional information that you would like to add, please feel free!


* What did you order?
* When did you order?
* Did you order directly from the company, or through a distributor or dealer?
* How was the communication?
* How easy was it to pay?
* How long did it take to ship?
* Was the quality appropriate for the price, in your opinion?
* Did the item look like the sales pictures?
* Were you satisfied with the product?
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again?
* Would you buy this company's products second-hand?

 

* What did you order?

MSC UV Cut
Eye Putty
2m of 2mm elastic
MSD sized S-Hooks
And apparently, a set of 16mm eyes but I am sure I knocked them off my shopping cart...

* When did you order?

Last Friday? I think...

* Did you order directly from the company, or through a distributor or dealer?

I went straight through the company.

* How was the communication?

We have exchanged several emails, all of which answered my questions superbly.

* How easy was it to pay?

It was through PayPal so it was just click to authorise payment.

* How long did it take to ship?

I think they shipped it on Monday, so considering a Sunday off, turnaround of the order from purchase to dispatch was just two working days. It would have taken longer if I pre-ordered a doll, although I am sure they would have got the in-stock stuff out to me first then sent on the doll in a second delivery if I was to order a doll through them (which I am tempted to do so soon as I only pay EU VAT with them and don't get clobbered by HM Customs).

As it happens, the parcel arrived today (Friday), so in all total turnaround of order from web site to my door, from the Netherlands to England, is seven days. I have had Games Workshop and Forge World orders take longer than that...

* Was the quality appropriate for the price, in your opinion?

I consider their prices to be very reasonable.

* Did the item look like the sales pictures?

Yes, although I was shocked by how small a can of MSC is - I am used to great big cans of Games Workshop Purity Seal which is why it came as a shock. I should remember that GW do bigger cans than almost anyone else...

* Were you satisfied with the product?

Very much so, although I am yet to try out the stuff on my Bobobie Mei when she arrives...

* If you weren't satisfied, how did the company solve your problem?

N/A

* Would you order from this company again?

Certainly, especially on dolls if they carry the ones I want. 19% VAT on the true value of the goods as opposed to 33% on the dollar price but in pounds coz HM Customs are gits like that is a no brainer for me. So when I next have the cash to buy me a doll I would certainly use them if they carry the one I want at the time. Now if they start doing Iple House EID Girl Dolls then I will sell one of my kidneys...

* Would you buy this company's products second-hand?

From my experiences of them so far, most definitely...

Note on the eyes: Don't worry about them, they're a gorgeous shade of dark teal. It was a happy PHP accident as far as I am concerned...

Phil Brennan.