1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Think Pink! Feedback (ALL)

Feb 7, 2008

Page 4 of 19
    1. What did you order?
      Minifee Breakaway Scar Head Natural Skin
      When did you order?
      03/02/2010
      Did you order directly from the company, or through a distributor or dealer?
      Through Think Pink!
      How was the communication?
      Good.
      How easy was it to pay?
      Very easy via PayPal.
      How long did it take to ship?
      It was sent out on 08/02/2010 and I received it on 09/02/2010.
      Was the quality appropriate for the price, in your opinion?
      Yes.
      Did the item look like the sales pictures?
      Yes.
      Were you satisfied with the product?
      Yes.
      If you weren't satisfied, how did the company solve your problem?
      n/a
      Would you order from this company again?
      Definitely.
      Would you buy this company's products second-hand?
      n/a
       
      #61 Saiyaku, Feb 9, 2010
    2. I ordered two wigs from think pink
      I received them really quick
      and I am very glad with the wigs
      would order from them again!
       
      #62 miniatuur, Feb 13, 2010
    3. * What did you order?
      MSC, two cleaning sponges, eye putty, s-hooks and eyelashes
      * When did you order?
      7/2/10
      * Did you order directly from the company, or through a distributor or dealer?
      Think pink website
      * How was the communication?
      Great! Marcia is really nice ^-^
      * How easy was it to pay?
      Easy, paypal makes it all simple :D
      * How long did it take to ship?
      Order was shipped on the 10/2/10 arrived just now on the 17/2/10 (note, yesterday was a holiday in Portugal)
      * Was the quality appropriate for the price, in your opinion?
      Yes! Everything is great :3
      * Did the item look like the sales pictures?
      Better even XD
      * Were you satisfied with the product?
      Yes, all of them!
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Already did, I'm waiting now on a RS Long XD;
      * Would you buy this company's products second-hand?
      Maybe, but most likely I would prefer to order directly.


      At first I was worried with TNT not finding my place, but since my number was on the package, it got all sorted out :D
      Also nice pink package ;3
       
      #63 Akane1412, Feb 17, 2010
    4. What did you order?
      A pair of Glib eyes in 16mm
      When did you order?
      02/14/2010 (a Sunday night)
      Did you order directly from the company, or through a distributor or dealer?
      Directly from ThinkPink, they are a distributor/dealer
      How was the communication?
      Good, they kept me updated on the status of my order
      How easy was it to pay?
      Very easy through PayPal
      How long did it take to ship?
      Only a day! I received the eyes on 16/02/2010
      Was the quality appropriate for the price, in your opinion?
      Yes, they are more beautiful than I expected for $10 :)
      Did the item look like the sales pictures?
      Yes
      Were you satisfied with the product?
      Yes, very much so.
      If you weren't satisfied, how did the company solve your problem?
      n/a
      Would you order from this company again?
      Definitely
      Would you buy this company's products second-hand?
      n/a
       
      #64 zozolala, Feb 18, 2010
    5. * What did you order? 2 cans of UV cut MSC.
      * When did you order? February 9th.
      * Did you order directly from the company, or through a distributor or dealer? Directly from them.
      * How was the communication? No needed.
      * How easy was it to pay? Very easy, through paypal.
      * How long did it take to ship? Around 3 days.
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? Exactly the same.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? --
      * Would you order from this company again? Yes, of course!
      * Would you buy this company's products second-hand? I prefer to buy directly from companies ^^
       
      #65 Shin, Feb 18, 2010
    6. I orderd a wig..
      on sunday 21 of februari
      orderd from the dealer
      good communication
      very easy to pay
      was shipped 22 februari
      arrived at 23 februari
      wonderful quality
      very satisfied with the wig
      would deff. order again
      if they had secondhand thing I would buy it from them,well Only if I need it;)
       
      #66 spikelover, Feb 23, 2010
    7. I have ordered 1 pair blue eyes, 1 pair eyelashes and eyeputty from Dollzone.
      I recieved it very quickly and I´m very happy with my items and the nice service.
       
      #67 Bunny-chan, Mar 3, 2010
    8. * What did you order?
      MSC and nine9style pants for SD
      * When did you order?
      23.02.2010.
      * Did you order directly from the company, or through a distributor or dealer?
      Directly from ThinkPink.
      * How was the communication?
      Very nice.) I recieved an e-mail about every change of order status.
      * How easy was it to pay?
      PayPal. Very easy.
      * How long did it take to ship?
      Shipped on 25.02. , recieved 03.03.
      * Was the quality appropriate for the price, in your opinion?
      Yes.
      * Did the item look like the sales pictures?
      Yes.
      * Were you satisfied with the product?
      Completely.
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Sure! :)
      * Would you buy this company's products second-hand?
      I guess.
       
      #68 Quenthel, Mar 4, 2010
    9. * What did you order?
      I orderd some eye putty,a legging and a turtleneck

      * When did you order?
      orderd it on march 3
      * Did you order directly from the company, or through a distributor or dealer?
      I orderd thru the dealer

      * How was the communication?
      smooth
      * How easy was it to pay?
      very easy,used PayPal
      * How long did it take to ship?
      one day
      * Was the quality appropriate for the price, in your opinion?
      yes...no complains about that.
      * Did the item look like the sales pictures?
      yes,identiek..
      * Were you satisfied with the product?
      yes,exept for the shirt...the neckhole wasn't big enough for the head,had to cut it open,but that was mistake from nine9style.not Think Pink.
      * If you weren't satisfied, how did the company solve your problem?
      did isseu a problem,solved it my self...
      * Would you order from this company again?
      oh yes...deff..
      * Would you buy this company's products second-hand?
      I sure think I would...
       
      #69 spikelover, Mar 8, 2010
    10. * What did you order? Mr. Super Clear Flat x2, String puller
      * When did you order? 6th March
      * Did you order directly from the company, or through a distributor or dealer? Directly from them.
      * How was the communication? I didn't communicate with them, but I didn't have to.
      * How easy was it to pay? Very easy!
      * How long did it take to ship? 1 day^^
      * Was the quality appropriate for the price, in your opinion? Yes, it was indeed!
      * Did the item look like the sales pictures? It did, and they looked very good!
      * Were you satisfied with the product? Very satisfied!
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? Definately!
      * Would you buy this company's products second-hand? If they were in good condition, sure.
       
      #70 Ageha_Love, Mar 12, 2010
    11. * What did you order? Birdcage, Monique jrock wig, Paintbrush
      * When did you order? 10th March
      * Did you order directly from the company, or through a distributor or dealer? Direct.
      * How was the communication? Great.
      * How easy was it to pay? Very.
      * How long did it take to ship? Same day! Arrived 2 days later!
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? Exactly.
      * Were you satisfied with the product? Very.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Definately.
      * Would you buy this company's products second-hand? Yeah.
       
      #71 disco biscuit, Mar 13, 2010
    12. I bought MSC 2 cans, eyelashes 4 pairs, material for restring my bjd, this month.
      Excellent communication, shipping same day, items as described. Seller is kind and polite, fast to respond and helpful to work with.
      I am so pleased with my purchase, I would definately buy again and again.
      Thanks.
       
      #72 dollecstasy, Mar 14, 2010
    13. I put my order (MSC, chalks, lashes and order for eyes) in partly by mail partly by phone.
      The shop was nice and helpful with regards to advice (I'm a newbie :)), and importantly for me; they spoke great English!
      I paid by Paypal and the shipping was fast and straight forward.
      I will certainly be ordering from Think Pink again.
       
      #73 medici, Mar 16, 2010
    14. * What did you order? Doll Coordinate Recipe 5, 2 JoeTai dolls
      * When did you order? 5th of March, 2010
      * Did you order directly from the company, or through a distributor or dealer? From Think Pink!
      * How was the communication? Excellent.
      * How easy was it to pay? Very easy.
      * How long did it take to ship? Shipped the same day, arrived in 10 days.
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? Very.
      * If you weren't satisfied, how did the company solve your problem? -
      * Would you order from this company again? Yes.
      * Would you buy this company's products second-hand? Yes.
       
      #74 sh1ny, Mar 17, 2010
    15. I adopted a used Leeke Bisou from Thinkpink on 14.March.She was shipped immediately,very well packed and with cute items.
      Bisou is in best condition and very sweet!!
      I will buy again,ThinkPink is a perfect shop!!!
      Many thanks!
       
      #75 Petra P., Mar 18, 2010
    16. I ordered a Dollzone baby through ThinkPink via pm. Communication was excellent. They helped me get what I was looking for and then sent me a paypal invoice for convenience. The doll shipped right away and took about 10 days to get to me. (I was able to track it the whole time.) The item was well packed and in perfect condition with an extra cute gift. (Thanks for your thoughtfulness!) Overall, excellent service. I highly recommend ThinkPink! Thanks again!
       
      #76 ocean-girl, Mar 21, 2010
    17. What did you order?
      two msd-sized dollzone wigs and a nine9style msd headband

      When did you order?
      last Tuesday, May 16th

      Did you order directly from the company, or through a distributor or dealer?
      directly from think pink!

      How was the communication?
      I recieved notifications about my order and they were very detailed, other than that, I didn't really have to get in contact with them :D

      How easy was it to pay?
      very easy (too easy, this won't be my last order! xD) via PayPal.

      How long did it take to ship?
      I think the items were shipped on Wednesday, May 17th and arrived here today, May 22nd. So 5 days (minus Sunday)

      Was the quality appropriate for the price, in your opinion?
      Yes!

      Did the item look like the sales pictures?
      The long dark wig did as well as the headband, the other wig has a slightly different color (not think pink's fault since they used the pictures from dollzone and I totally understand that they can't take photos of every item themselves), BUT I'm very happy with the color of the wig nonetheless!

      Were you satisfied with the product?
      Yep!

      If you weren't satisfied, how did the company solve your problem?
      /

      Would you order from this company again?
      Yes, maybe next-time I can stop by at their shop...I don't live very far away from them actually. I highly recommend the shop!

      Would you buy this company's products second-hand?
      Sure!
       
      #77 tinydancingdoll, Mar 22, 2010
    18. * What did you order?
      MSC Flat, Mungyo Pastels

      * When did you order?
      Saturday, 20th March

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from Think Pink!

      * How was the communication?
      Great, I received detailed notification mails.

      * How easy was it to pay?
      Very easy, I paid by paypal

      * How long did it take to ship?
      The items were shipped on Monday, 22nd March an I received them on Wednesday, 24th March.

      * Was the quality appropriate for the price, in your opinion?
      Yes, MSC and Mungyo Pastels are high quality art supplies.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Yes!

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Sure!

      * Would you buy this company's products second-hand?
      Of course!

      Wonderful transaction, thanks to Marcia and Joyce :aheartbea
       
      #78 ryog, Mar 25, 2010
    19. I ordered some Yo-sd sized clothes!They have been shipped promptly and arrived today!
      The clothes are great,and also the service.I will buy again,surely.
       
      #79 Petra P., Apr 6, 2010
    20. * What did you order?
      Resinsoul Long and a pair of white Dollzone boots.
      * When did you order?
      9 February 2010
      * Did you order directly from the company, or through a distributor or dealer?
      Think Pink is the dealer
      * How was the communication?
      Very nice :D
      * How easy was it to pay?
      Paypal, always easy ;D
      * How long did it take to ship?
      They shipped on 25th March, that's earlier than I expected to be honest XD;
      * Was the quality appropriate for the price, in your opinion?
      Just perfect =D or rather, even cheap considering RS's prices and the boots were on discount :)
      * Did the item look like the sales pictures?
      Much better :D
      * Were you satisfied with the product?
      I can't describe how happy I am =D
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      This is my second time, and will most likely order again in the future ;D
      * Would you buy this company's products second-hand?
      Maybe, but would probably order directly
       
      #80 Akane1412, Apr 6, 2010
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