1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Think Pink! Feedback (ALL)

Feb 7, 2008

    1. * What did you order? - three separate orders, two with dolls, one with just tools/supplies
      * When did you order? - May/June 2011
      * Did you order directly from the company, or through a distributor or dealer? -- (they are a dealer)
      * How was the communication? great - friendly and fast
      * How easy was it to pay? - very easy
      * How long did it take to ship? - a few days each time (all items I ordered were in stock)
      * Was the quality appropriate for the price, in your opinion? - yes
      * Did the item look like the sales pictures? - yes
      * Were you satisfied with the product? - yes
      * Would you order from this company again? - yes - I ordered twice more after the first one arrived, and will probably order again from them before the end of this month (still stocking up on supplies...)
      * Would you buy this company's products second-hand? --
       
    2. * What did you order? Angelsdoll Cian vivid skin no face up
      * When did you order? june 8
      * Did you order directly from the company, or through a distributor or dealer? dealer
      * How was the communication? --
      * How easy was it to pay? easy
      * How long did it take to ship? couple of days - doll was in stock
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? not exactly, different colour. But I was aware of that. I researched the skin colour before ordering.
      * Were you satisfied with the product? Yes. Though I was a little disappointed that the freebie was damaged.
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? yes
      * Would you buy this company's products second-hand?

      I ordered a pack with different items a couple of months ago. Communication went good and fast. Items were all to my satisfaction and it was a quick delivery that time too.
       
    3. * What did you order? i helped my sister order a resin soul ai and a set of clothes
      * When did you order? - 16 febuary 2011
      * Did you order directly from the company, or through a distributor or dealer? dealer
      * How was the communication? great
      * How easy was it to pay? very easy
      * How long did it take to ship? it shipped the 16 june so it took some time. there was a delay
      * Was the quality appropriate for the price, in your opinion? - yes
      * Did the item look like the sales pictures? - yes
      * Were you satisfied with the product? - yes
      * Would you order from this company again? yes i have ordered from them before ,and i have never had any problems with them
      * Would you buy this company's products second-hand? --
       
    4. Hello.

      I ordered a in-stock doll (Souldoll Yon-P) and clothes, wigs, shoes, eyes and other things all in stock.

      After a few days I got a e-mail saying that all items were not in stock, some were pre-orders and some items were sold out. I decided to choise some other items instead.

      I had good contact by e-mail to Think Pink and even got help to find right sice wig for my Planetdoll Mini Riz, I was about to make a mistake with two wigs, that I had actually ordered.

      The order was made on the 6. June 2011 and delivered on the 23. June 2011.

      I would be happy to order from Think Pink again, I thrust them and they have a lot of items to choise from. Thank You.
       
    5. * What did you order? - in stock items: a "tonne" of MSC, some eyelashes and MSD size jointed-hands
      * When did you order? - 21. june
      * Did you order directly from the company, or through a distributor or dealer? - directly from think pink
      * How was the communication? - There was not much communication needed. But the information mails came really fast
      * How easy was it to pay? - paied with paypal, so it was pretty easy and fast
      * How long did it take to ship? - package was shipped out on june 22.
      * Was the quality appropriate for the price, in your opinion? - yes
      * Did the item look like the sales pictures? - yes
      * Were you satisfied with the product? - yes
      * If you weren't satisfied, how did the company solve your problem? - everything's fine, so there are no problems to be solved
      * Would you order from this company again? - sure, specialy if we run out of MSC again and have to get some really fast. ^__^d
      * Would you buy this company's products second-hand? -
       
    6. * What did you order? A minifee body
      * When did you order? in end of June
      * Did you order directly from the company, or through a distributor or dealer? Directly
      * How was the communication? Perfect =)
      * How easy was it to pay? easy, paypal
      * How long did it take to ship? one week
      * Was the quality appropriate for the price, in your opinion? Perfect
      * Did the item look like the sales pictures? Totally
      * Were you satisfied with the product? Yes ! =)
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? Of course !
      * Would you buy this company's products second-hand? Why not
       
    7. * What did you order? Mungyo Pastels - 48Colors.
      * When did you order? 16/6/2011
      * Did you order directly from the company, or through a distributor or dealer? Company
      * How was the communication? Very good! There were some problems with the order but they were very fast at helping :)
      * How easy was it to pay? This was one of the problems, the first time the payment got through but the order didn't so I had to place a second order to fix it up (With Marcia and Joyce's help and guidance, they are very nice :) )
      * How long did it take to ship? Around 21-22 days. But I think it was because of the initial problem with the order)
      * Was the quality appropriate for the price, in your opinion? Overly perfect =D These Mungyo are awesome and with shipping they were the same price than the 12 colors I had bought before but very low quality.
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? It's my third time and I'm sure I will do it again :)
      * Would you buy this company's products second-hand?
       
    8. * What did you order?
      Angelsdoll Jin with the default face-up.
      * When did you order?
      Jun 26, 2011
      * Did you order directly from the company, or through a distributor or dealer?
      Think Pink is a distributor.
      * How was the communication?
      Good. I asked something about the body during the weekend and got an answer in couple of days. Marcia had been away and answered as soon as she saw my message. I had already e-mailed again saying I had decided to buy the doll anyway, but she still answered which I appreciated.
      * How easy was it to pay?
      Very easy, with PayPal.
      * How long did it take to ship?
      The doll was in stock and she was shipped in couple of days, as soon as Marcia saw my order. After that the arrival took about a week if I remember right.
      * Was the quality appropriate for the price, in your opinion?
      I think so.
      * Did the item look like the sales pictures?
      I think in pictures she has probably has the 60cm body (which has much narrower shoulders), but in descriptions she was listed correctly as having the 62cm body. Her face-up looks just as pretty in real life as in the sales pictures.
      * Were you satisfied with the product?
      Overall yes. I might eventually mod her neck just a tiny bit longer and buy her smaller feet, but that has nothing to do with Think Pink ^^;.
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Definitely, actually this was the second time I had ordered from them. I like their selection and it's nice not to have to worry about customs.
      * Would you buy this company's products second-hand?
      Why not.
       
    9. thank you again. I have orderd more things from thinkpink...this time it was two wigs and two pair of eyes, for me it is great because the dilvery is super fast within the same country.........I orderd before and sure will order again
       
    10. * What did you order?
      3 Pairs of Souldoll Bling Acrylic Eyes
      * When did you order?
      16. Jan. 2011
      * Did you order directly from the company, or through a distributor or dealer?
      I ordered by Think Pink
      * How was the communication?
      Perfect!
      * How easy was it to pay? Perfect!
      I payed with PayPal
      * How long did it take to ship?
      The eyes where not in stock and I had to wait for next order at Souldoll.
      * Was the quality appropriate for the price, in your opinion?
      Yes
      * Did the item look like the sales pictures?
      Yes
      * Were you satisfied with the product?
      Overall yes!
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Definitely, actually I had nine orders from them an I will order there again and again.... :-D
      * Would you buy this company's products second-hand?
      Yes
       
    11. * What did you order?
      a BJD SD sized sofa
      * When did you order?
      8 July 2011
      * Did you order directly from the company, or through a distributor or dealer?
      From Think Pink website.
      * How was the communication?
      After a few days without any news from a first enquiry because of a rush at the shop, everything went smoothly once I ordered.
      * How easy was it to pay?
      Really easy with paypal.
      * How long did it take to ship?
      3 business days, as announced on the website. The product was in stock.
      * Was the quality appropriate for the price, in your opinion?
      Yes. I even found the price quite cheap, as the product is made of real wood and fine quality fabric.
      * Did the item look like the sales pictures?
      Yes
      * Were you satisfied with the product?
      Yes
      * Would you order from this company again?
      Yes
      * Would you buy this company's products second-hand?
      It was a second hand product. ^^
       
    12. * What did you order?
      2 cans of MSC and one can of MSC UV Cut
      * When did you order?
      8th July 2011
      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company.
      * How was the communication?
      I received order updates about money receipt and then about the shipment. They are a real pleasure to deal with.
      * How easy was it to pay?
      Very easy.
      * How long did it take to ship?
      The items were shipped on the 13th July - which was really fast as they had a Pre-order for the MSC.
      * Was the quality appropriate for the price, in your opinion?
      Yes.
      * Did the item look like the sales pictures?
      Yes
      * Were you satisfied with the product?
      Yes
      * Would you order from this company again?
      Yes, definitely.
       
    13. Hello.

      I ordered a 1/3 Angelsdoll " Ruby", a wig for her, a magasin and some stockings. The order was made on thursday, payed on friday by Paypal, sent on saturday delivered on tuesday. I got free shoes. I am 100% satisfied with Think Pink.
      :fangirl:
       
    14. * What did you order?
      1/4 Horns, white skin

      * When did you order?
      August 30th

      * Did you order directly from the company, or through a distributor or dealer?
      Through Think Pink!

      * How was the communication?
      Fast and pleasant.

      * How easy was it to pay?
      No trouble whatsoever.

      * How long did it take to ship?
      I ordered during a time the shop was closed. Right after they came back, the sent my order. So it took only a day.

      * Was the quality appropriate for the price, in your opinion?
      Yes, definitely. They are of perfect quality!

      * Did the item look like the sales pictures?
      Yes, although I had assumed they would be smaller.

      * Were you satisfied with the product?
      Yes.

      * If you weren't satisfied, how did the company solve your problem?
      n/a

      * Would you order from this company again?
      Definitely.

      * Would you buy this company's products second-hand?
      That depends on the quality of said products. ;-)
       
    15. * What did you order?
      Doll Family-H Ling Feng, normal pink skin, with default face-up
      Nine9style-shirt, SD-size
      Melamine cleaning sponge
      Eyeputty
      Cell phone, SD-size

      * When did you order?
      May, 14th

      * Did you order directly from the company, or through a distributor or dealer?
      Think Pink is a dealer~

      * How was the communication?
      Good.

      * How easy was it to pay?
      Easy, I paid through international bank transfer

      * How long did it take to ship?
      The order was passed to DF at the beginning of July, TP got the doll at the beginning of september. They shipped him on 09/06 and he arrived two days later on 09/08

      * Was the quality appropriate for the price, in your opinion?

      Yes <3

      * Did the item look like the sales pictures?
      Yes n_n

      * Were you satisfied with the product?
      Yes <3

      * If you weren't satisfied, how did the company solve your problem?
      -

      * Would you order from this company again?
      Yep ^^

      * Would you buy this company's products second-hand?
      I don't know, maybe.
       
    16. I ordered 2 Pukifees (in stock) and received them 3 days later!I got also an extra wig and a doll brush as gifts!
      Service and communication was perfect!!I will buy again!It is really great to have such a fine shop in Europe!
      Many thanks,Marcia and Joyce!
       
    17. I ordered some magazines from Think Pink and they came very quickly and well packaged . Thankyou ! I'm sure I will be buying from them again before too long .
       
    18. * What did you order?
      Domuya Savon:D

      * How was the communication?
      Great!

      * How easy was it to pay?
      Really easy

      * How long did it take to ship?
      1 day:)

      * Would you order from this company again?
      Absolutely!
       
    19. * What did you order? 1 x Emily DZ Fullset Ball Jointed Doll, 1 x Stockings Grey&White Stripes , 1 x Creature of the Deep steampunk necklace
      * When did you order? July 3.
      * Did you order directly from the company, or through a distributor or dealer? From Think Pink!
      * How was the communication? I just ordered the items and recieved an email when the items were shipped. :-)

      * How easy was it to pay? Very easy via payPal
      * How long did it take to ship? Parcel arrived September 24.
      * Was the quality appropriate for the price, in your opinion? All perfect!
      * Did the item look like the sales pictures? Yes! Emily is such a cutie :aheartbea

      * Were you satisfied with the product? Yes!
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? Yes! (saving money for two DollZone-Heads) :-D
      * Would you buy this company's products second-hand? Yes!
       
    20. Over the years I have ordered from (and visited) think pink a few times! I've always been very happy and the persons who run it are the nicest people with the best hearts. The door to the shop is (almost :P ) always open and your free to drink coffee or tea, walk around and look and buy.. as long as you like. They give good advice, help out and are very good at what they do! 10+++ for you guys!

      * What did you order?
      2 Dolls over time, clothes, wigs.
      * When did you order? Over the years I've known them.
      * Did you order directly from the company, or through a distributor or dealer? From Think Pink!
      * How was the communication? Mostly very good; sometimes there email wont seem to work.. but that's probably my email as everyone here has no problesm :)
      Calls get answered, and there always very nice!

      * How easy was it to pay? Easy- easy through bank.
      * How long did it take to ship? For dolls it takes a bit longer. For most in stock items after recieving payment (wich for me is the next day)
      * Was the quality appropriate for the price, in your opinion? Yes!
      * Did the item look like the sales pictures? Mostly it does, sometimes there's a bit off diffrence- but its not their fault.

      * Were you satisfied with the product? Yes!
      * If you weren't satisfied, how did the company solve your problem? I had recieved a defective shirt- I told them and they took pictures to send to the company.. and I recieved a new one!
      * Would you order from this company again? Yes yes yes! always!
      * Would you buy this company's products second-hand? Yes! ​