Due to the increased popularity of Dream of Doll products, I decided to post my experience with the company for the help of future or potential buyers. I ordered DOD Hoo[F] on March 29th, 2005. He came into my possession May 31st, 2005. I had no problems paying by credit card and only emailed them once the entire time because I noticed my state and zip code were not on my invoice. I was replied to within a week that they saved my address. They were curteous and very understanding. First impressions- He was packed very tightly and very securily, wrapped in so much bubble wrap that it took ten minutes just to get him unwrapped. He squeaked very badly the first hour that I played with him. There were several places in his joints that had sanded resin particles. A few of his fingers could benefit from a bit of seperating, but nothing noticible without incredibly close inspection. There was a mark on him. On his right leg there was a blue mark, as if someone had accidently bumped him with a blue ink pen. His face-up is absolutely flawless and the life-like nature of his expression is astounding. He has lovely eyelashes that you can touch and look very good on him. His skull cap is easy to remove and replace even for someone who has never dealt with ball jointed dolls before. He stands on his own and can hold almost any pose he is placed in. The putty that was used to keep his eyes in was a pain to work with. It it sticky and unpleasant. I ended up getting some grey smudged on his face just trying to change his eyes. Now then...Brushing off the excess resin was very easy. The mark on his leg, I was amazed that I simply whiped off with a Magic Eraser Sponge. GET ONE OF THOSE! I highly, highly, highly recommend them. It easily whiped away the mark, and all of the putty I got everywhere from changing his eyes. The squeaking is almost completely gone now...and I've only had him one day. His default wig pops off...alot. I'm going to have to get some velcro to stick to his head, the wig is a pain, but it's so lovely that it makes up for it. We bonded almost immediately. I got out the camera and immediately started taking pictures. I've never had a doll or anything else like this that is so very 'alive.' I sware his facial expressions seem to change with different outfits and different poses. I've collected porceline dolls all my life, but I've never owned something as beautiful as my Keno. Suggestions- Get some velcro to secure wigs. Get some kind of putty or clay in a neutral color, like white, and get rid of the nasty sticky clay putty that's in the head of your doll when it arrives. GET A MAGIC ERASER SPONGE! Play with your doll almost immediately, move them around, stretch them a little bit and don't be afraid of turning them this way or that. I was sooo scared when I first started to move him, but he's surprisingly durable. Clothing Reviews- Friends2BeMade things are tight, but very cute. Keno has a pair of F2B capri pants in white, they make EXCELLENT shorts. American Dolls clothing articles are very big, but with a few pins they make fantastic pajamas and over-sized clothing for cute shoots that show off skin here and there. Things that are made to be small on SD sized, look very cute and over-sized on DOD boys. American Girl sized sunglasses are too big for his face, but look very cute atop his head. Finger warmers for people make great wrist and armbands. His default outfit is very nice to look at...but a pain in the butt to put on. Wigs and Eyes- Size 6/7 DOD wigs tend to pop off, a lot... Size 7/8 Luts wigs will fall off as well, but they look very cute and natural. I have all 16mm eyes from Artistique, they look identical in size and shape from his default eyes. They fit very well and *given you can stand fussing with that nasty putty* can make a variety of expressions by turning the eyes left or right...I even made Keno crosseyed at one point for the fun of it. I hope this posts help answer questions you might have, or to give suggestions you might not have thought of. If anyone has any specific questions I'd be more than happy to answer them to the best of my ability. Overall- He was worth the wait. He was worth the cost, and I would definately do business with DOD again, and again...and again... HAPPY DOLLING!