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Undisclosed Modifications... has this happened to you?

Mar 10, 2007

    1. I have purchased a dreaming head that was modified and wasn't notified that the eyewells weren't finished. I now have to find someone who can finish the bevelling for me now because I doubt my own skill.
       
    2. I would be upset if it were something that you couldn't miss...
      I would feel as if the only reason someone wanted to sell the doll because they lost interest in mod'ing it, messed up and wanted to pawn it off on someone else or they just felt like no one would want it because of the mod.

      If it's something like a piercing, tattoo and you were told about it, then you can see the seller is being honest ( so far ) and it makes people comfortable dealing with you. I do think that some sellers forget about the peircings, but I don't like buying things I can't see in a picture...

      There was a thread about what is considered a Mod on a doll... IMO a Mod is anything that changes the doll from the original mold. Peircings, eye hole closing/opening, finger splitting, and such. Custom Face ups are definately a mod, but an obvious one.
       
    3. **chuckles** I've had the opposite happen, actually! I bought a doll body here on DoA that had all sorts of mods done, and the seller told me about them all before we closed the deal. I was pleased with them and with the body. Just over a year later, I decided to sell the body, and in my for-sale thread I took detailed pictures of all the mods, and also described them all carefully. The post was very long because of my attention to detail! Someone bought the doll from me, and I made sure to ask if they'd read the entire post, and knew about the mods on the doll. They said they had and that they liked the changes made, so we closed the deal and I shipped the body off.

      Four days later I got a very frustrated, angry PM from my buyer: Why hadn't I told them about all the changes made to the doll body!?! What was up with those weirdly-shaped thigh grooves?!! Why hadn't I mentioned that the doll had different hands from the defaults!? THEY WANTED THEIR MONEY BACK!!

      <_<;;

      Er. Yeah. Right. What do I look like, a fast food restaurant?

      ^_~ So it goes both ways, kiddos. Make sure you read descriptions carefully, and if anything seems unclear, ask questions!
       
    4. I don't think we should consider a faceup a mod.... it doesn't physically change the structure or sculpt of the doll.

      Of course, if the faceup has been changed from the default, then it should be noted in a sales description... but a lot of dolls come without them anyhow.

      Raven
       
    5. Perhaps not, but depending on how it is done, you may not be able to remove it or it could stain the resin beyond saving.
       
    6. I'm glad to see these kinds of posts. It helps to know what the unspoken curtisy is.

      Being new I followed the examples I saw in the Marketplace for selling a head back in January. I was worried I was going into too much detail or she wouldn't sell because of the flaws I disclosed (that weren't disclosed to me in my origional purchase). But she found someone who had been waiting a long time for that head sculpt. And now she well loved and adored.

      This is a different hobby than I'm use to. ABJD don't depreciate THAT much! I'm so use to other hobbies where a flawed product reduces the price by 50% or more. It was a major fear I had when I sold that head. It was a pleasant suprise to see that I didn't loose my investment and has encouraged me for future sales (if I ever have to sell anyone)... I hope that never changes, because if it does, I won't be as willing to buy dolls. New or used. I play with my dolls, and I don't ever want to be afraid to playing with them!
       

    7. She does have a point. I take good care when sealing a doll head, but there have been a few bought off the board and Yahoo Japan that have been stained under the face up.
       
    8. Definitely a good point... but if the seller hasn't (and doesn't want to) remove the faceup to see if the doll is stained.... then how can they describe it as such???


      Raven
       
    9. Face done in very deep colours. Marker. you can pretty much tell if a face has been sealed or not. There are hints.

      I'm more concerned with marker and oil crayon as I've seen people here use them. There's also supergluing jewels and sequins on a face.
       
    10. I know that most people won't know if it is or not stained, that's why its one of those things I don't complain back to the seller on, I just go about my merry way trying to clean it up, but if I do know there is staining I am sure to state so before reselling that head off. ^^;

      Reading through this thread did scare me a bit even though I buy and sell here.
       
    11. Ugh, that happened to us a bit ago. We bought a Too head that the seller swore up and down hadn't been modded. It was all just face up. Well, he gets here and we strip the face off and come to find that the eyes were opened up, but messily, the nose had been sanded and sanding lines were way visible and worse, three irregular scratches had been drawn deeply down the side of his face, to be scars. ...that's not modding? Come ON, people. It took two weeks of work just to make the poor dear acceptable.
       

    12. and even after that he still looked horrible. There was no way to make a faceup look decent on him. We tried, but he was too far gone. Aoyuki mentioned him earlier, but didnt say what mold he was :)
       
    13. I'm so glad that nothing bad like this has happened to me! I certainly hope that I didn't send anything wonky out to customers, either.....I am so used to the vintage Barbie world, where filthy dolls are a matter of course (no one has heard of cleaning solution, evidently).

      I am very reluctant to leave bad feedback, and will only do so after there was NO resolution or response. If everything sort of settles out, I will just remain silent and leave no feedback at all.
       
    14. I haven't had it happen on here. Both the people I parts from hadn't done anything with them yet.

      But I have had it happen on ebay. Part of the figure had broken off and had been glued back on.

      As it was rather easy to fix and I really got it for quite a steal even accounting for damage, I didn't raise a fuss. But if it had been unfixable or overpriced? Ohhh yes. There would have been quite a fuss.

      Farther back somebody posted some rules for when contacting the seller about problems. Additionally: Write the email. Save it. Let it sit for 24hours and read it again/revise it. That way you can avoid sounding like a harpy...
       
    15. I think the biggest fear I have is buying a pre-loved doll and finding out some part of it is broken. Chipped, scratched deeply, or holes..
      I do Definitely Agree with reading the description carefully, seeing pictures and asking questions about whatever you are thinking about buying. :thumbup

      Raven, you sold your Vanilla on EBay? I loved her mod'ed shoulders, it looked very well done and it was an improvement on the Vanilla's posability :)
      Did you have a hard time selling her because you mod'ed her like so?
       
    16. I just want to repeat what so many has said before me; FEEDBACK people!

      You don't have to be disrespectful or snippy about it, and "negative" feedback, when left politely and replied to politely by seller often isn't all that negative.

      I've seen feedback along the lines of "seller X tends to be really slow with shipping things out and communication" and have seller X reply to it with "yes, I'm afraid I have a problem with that, I will try to improve" and at the same time know that even though it might take a month, the item WILL arrive. Feedback like that actually makes me feel more safe buying from that seller, because I know they can handle transactions and non-100&#37; positive comments in a mature way.

      This again is a sign that they will most likely be more helpful if something goes wrong than a seller who snaps completely if someone comments on their shipping time/wrapping methods/products.

      This isn't so much about leaving negative feedback as it is about leaving TRUE feedback and not feel pressed to be more positive about a transaction than you feel. If someone starts harrasing you over feedback, contact the mods, because that's not right!
       
    17. Exactly.
      Let each person judge themselves how important something is. I don't really care so much about a two week ship time while that might drive someone else over the edge.

      I do care about non-delivery, undisclosed flaws and receiving dirty and/or flawed merchandise. (unless it's clearly stated in the description and I know ahead of time).

      QFE
       
    18. I've not had this happen to me as of yet (thankfully - touchwood ;)); but to go back to what a few people have said about faceups being a mod...

      Although it doesn't change the sculpt itself, a faceup can give an illusion which is not entirely true - a faceup can seem to change the eye or lip-shape of a mold; people have mentioned scratches hidden by faceups, etc. Obviously most dolls sold with a faceup are stated as such, and the seller may not even know about any defects hidden beneath the detail.

      I think if you are selling a doll with a faceup, you should state what said faceup was done with, in case something that has been used could cause staining if the future owner wishes to wipe the face. Just something simple like "Faceup by Myself, using chalk pastels, thinned acrylics, water colour pencils and coated with Testor's Dullcote." would suffice.

      Likewise if it was a customiser here on DoA, give the name of the customiser and potentially a link to their thread, so the buyer can read for themselves the method of the artist. In some cases, perhaps it would be prudent to mention "This doll came to me with a faceup from ____.", because if the buyer later unearths a hidden defect, the seller may honestly never even have known about it.

      Sellers, PLEASE check your dolls carefully. :) Nobody likes to receive something damaged, but some people may love to rescue a slightly run-down doll.
       
    19. "Sellers, PLEASE check your dolls carefully. :) Nobody likes to receive something damaged, but some people may love to rescue a slightly run-down doll."


      I agree, very much so!! I think maybe selling dolls, which is the most expensive area in the market place should probably have a formal listing guideline... kinda similar to when people post Bio's about their dolls.
       
    20. I don't like the idea that some DoA members could be repeat offenders in selling dolls with undisclosed mods because in each instance they've worked things out with the buyer in private so their history never surfaces here.

      I think you should make a comment in a sellers feedback if you have purchased a doll from them and it shows up with an undisclosed mod. Period. You can notify the seller beforehand, and they can feel free to respond. Perhaps the doll is secondhand to them and they didn't know the sculpt well enough to notice, but that isn't so shameful and embarrassing that you can't make note of it.

      I would also mention, buyers should make sure they understand what a seller means when they describe damage as Kiyakotari says above. And no, a sales description can't be too long or too dull. Tell me everything.

      I knew my Omicron had a broken/repaired finger when I bought him. The repair was made by Hyper Maniac and he's my dream doll and I was glad that it kept his price from going over $1200. I didn't care about the repair, but if it hadn't been noted in the sales thread I sure would have reported it in the sellers feedback even though the rest of the transaction went smoothly.