Didn't see this vendor listed. • What did you order? I put in for, and won a Volks Dolpa 22 Sweet Dreams Nana • When did you order? At the end of 2009, but the doll shipped in March 2010 • How was the communication? Fantastic. Emails were answered so fast, even at off hours. • How easy was it to pay? Very easy, I was given the choice of Paypal or Credit Card. • How long did it take to ship? They Fed Exed the package to me right on the day that I paid for her, I couldn't believe how quick. • Was the quality appropriate for the price, in your opinion? Yes. • Did the item look like the sales pictures? Yes. • Were you satisfied with the product? Yes. • If you weren't satisfied, how did the company solve your problem? • Would you order from this company again? Absolutely. • Would you buy this company's products second-hand? I don't know if this applies.