Event 5STARDOLL Spring Festival Event 2017

thank you but i was asking for a more specific answer. I appreciate your help.

 

Hello! Is there a problem with 5stardoll website? I've tried to login and I couldn't. I kept getting an error message. So I thought I might have forgotten my password and tried to recover it. But I was surprised to get a message saying I wasn't even registered on 5Star doll website. I am really worried!! Because on February I've bought a super star body, a 1/6 doll and got the miss S but I cannot even see my purchases now. Is something happening? I don't even have my order number (never got an email with it). I only have the paypal receive. I am feeling confused. Could you help me please? Thank you very much

 

@Jordana Is your password longer than 8 signs? If so, just type in the first 8 letters/numbers and try like that.
It's a common problem with lots of doll company pages. :3

If you are uncertain about the order, I'd recommmend trying facebook to contact them. That worked for me a few weeks ago, when I had a question.