1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Arcadia Dolls - Wait Times?

Jun 4, 2010

    1. Thanks, who_la_hoop, I'm considering changing the info on the Arcadia website registration. I used my personal info because, when the website was created back in 2005, it was just my personal BJD website.
       
    2. Who-la-hoop - I'm just another "citizen" of DOA waiting for receipt of my order from Arcadia Dolls. I did the research to help my order along and felt an obligation, as a good citizen, to share my research with others hoping it will help them too. That's all!
       
    3. The website for Arcadia Dolls (unfulfilled) Orders has been updated.

      Here is the link: http://web.me.com/deercott/Acadia_Dolls_Contract/Breach_of_Contract,_The_Introduction.html

      As you know, I only wish to help everyone come to satisfactory resolution.

      If you are waiting for an order from Arcadia Dolls and have not yet been recorded, please post to this thread or PM me. We're about ready to file a Wiki Wait List but I want to make sure everyone has a chance to be included!
       
    4. Rowan Thank you very much for the website. It's thoroughly documented, well organized and easy to understand.
      And the most important it's legal.
      Arcadia's business practices are unlawful. How the sisters divided the chores between themselves are irrelevant. They both have responsibility towards their customers.
      The Professor entered into this on his own and volunteered plenty of information again from his own will.
      Put his name on the letterhead under Arcadia and that makes him an accomplice.
      This business is operating on a large scale worldwide. We are talking about thousands of dollars merchandise. At this point the best solution for this business is to refund the customers even if they have to take up a loan. Unless the professor will learn how to sew there is no guarantee that these orders will be fulfilled this year. Or flawed merchandise will be exchanged.
      The customers have rights. This is a business transaction. And this business didn't honor their end of the contract.
      I hope Rowan that your hard work and dedication will pay off. You helped every customer!!
      And I have the right to decline any further comment!;)
       
    5. I have an outstanding order with Ardcadia Dolls. :( I'm at work and don't have the details at hand...but I want to be included in what is going on.
      (I just saw this thread...)
       
    6. I forgot one thing!
      Why is it relevant how the professor's house looks like?
      That is part of gathering information to support the credability of your words when you argue your case in the court of law.
       
    7. Okay...I just read through all seven pages of this thread. :(
      First, I did see their thread here, on DOA, and then went to their site.

      I placed my order on 5 June 2010 in the amount of €92.00 for Order No: 100605-141050-6897... Outfit AC014 (Fabric - Bodice - FAC10, Fabric - Skirt - FAC35, Size - Rainy Elfdoll)

      I really would like my outfit and would appreciate to receive some status on it. I understand they are going through some sort of troubles and I can be patient, but I'm hoping to receive the outfit soon as it's possible for them to make it.

      I'll keep tabs on this thread.
       
    8. I agree. Also, is the full names of his ex wives, who are not involved in this situation at all, really needed? You haven't even included your own first name, but you've included personal information about them. I feel like these things could be causing your case more harm than good.
       
    9. Update: I received a very nice email from Licanen, giving me status on my order.
      :) I really appreciated it and feel more at ease in waiting.
       
    10. Licanen wrote me a message with update about my order today, too! That was really nice)
       
    11. I never had to wait so long just to have some clothes! I made payment and order on March and it's been 7 month -.-;
      I just have need to get my money back. This is just one huge disappointment and empty promises from Arcadia company.
       
    12. Received an e-mail from Licanen as well saying she's working on my order and it'll be posted on friday so am hopeful this will end well.
       
    13. UPDATE:::: Order status FINISHED
      I got my fashion in the mail today
      it was the correct size and color
      no email .it just showed up ....
      I ordered on Feb 6th 2010 ..


      I hope there is resolution for the rest on this list :(
       
    14. Well, I'm starting to hear some good news! Congratulations, crybabmommie on receiving your order. It took about 37 weeks.

      I'm glad luluna and karmade received communication. I hope your delivery dates are very soon. Keep us posted!

      beware the pixies - I'm hoping your order will be posted on Friday. You should have a confirmation number so you can track it. Please let us know.

      Efoto - Did you go to the website? It's my blog of waiting for Arcadia with some information and research that I hope might help you. There are contact email addresses you can use to write for your order status. Now is the time to secure a definite delivery date.

      Here's the website: http://web.me.com/deercott/Acadia_Dolls_Contract/Breach_of_Contract,_The_Introduction.html

      I will record you on the waiting list. Write (or call) until you get an answer. You've been waiting a long time!


      Together we can make a difference.
       
    15. Whoot! My order has been shipped!! =D What a relief! :phew:
       
    16. Received an e-mail today saying my order has been shipped and giving me a tracking number for it. Will post again when it arrives.
       
    17. Just wanna give an update regarding my February order: After all these months of no communication, I finally received an email from Licanen on Wednesday stating that part of my order will be ready to be shipped next Monday!! Also that she expects to complete the rest of my order by mid-October and she'd keep me posted.

      That was a really nice surprise!! Tho I've no way of knowing exactly which items will be in this 1st shipment, since there isn't any status update on individual items on my "Order History" page on their website.

      *big sigh of relief* There's hope yet!! ^o^ Will also post again when the package arrives.
       
    18. My items arrived!! :D Its all here and seems to be fine so my order is FINISHED!

      Good luck to everyone else waiting for thier orders, I do hope you get your items soon! :eusa_pray
       
    19. Are you waiting for your order to arrive from Arcadia Dolls. Check the Arcadia Dolls - Wait Times for more important information.

      Anya'sMom - Good news! Every one of us is thrilled when an order is received. I'm so glad you followed through!

      Bonberry - Fantastic! Keep us posted on your status. You should get a tracking number on Monday. Here's hoping that within two weeks, you will have all of your order.

      beware the pixies - We'll be watching for your update. 'Hope you receive everything you ordered!

      Everyone - if you paid for Spanish Correos postage but your package was shipped from the US, will you post what your shipping charge was on your order versus the shipping charge on your actual package? Also, if the return address on your US Mail is a Spanish address, will you let us know?

      Hopefully, every single customer will be satisfied and all outstanding orders will be completely fulfilled. Every single person who is waiting has waited way too long!

      Here's the link for the website: http://web.me.com/deercott/Acadia_Dolls_Contract/Breach_of_Contract,_The_Introduction.html for anyone who needs further information.

      If you are waiting for your order from Arcadia Dolls and have not yet posted to this thread, please let us know.

      Updates are so appreciated.

      Together we can make a difference.
       
    20. Hooray, I'm glad to see that people are starting to receive their orders. I also got an email from Licanen the other day, stating that my order should be ready to ship by Monday. Hopefully I'll get a tracking number and receive my items soon as well. Thank you for keeping the order list organized, Rowan, it's been very helpful having someone track which orders are received/still pending.

      I'm sincerely glad to see that Arcadia Dolls is still attempting to complete and send out orders, that they're trying to make things right with their customers. I hope everything will soon be resolved happily.