1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Crobidoll feedback (ALL)

Aug 8, 2008

    1. * What did you order?

      Dreaming Doll girl body in NS.

      * When did you order?

      December, 7th.

      * How was the communication?

      They answered to my question about delivery after a day. Then, I had no need to write them again.

      * How easy was it to pay?

      Easy, I paid by paypal, my payment was confirmed the next day.

      * How long did it take to ship?

      They told me they would have shipped the body after a month, but it took only ten days to be sent and a week more to arrive home.

      * Was the quality appropriate for the price, in your opinion?

      Yes, I think so.

      * Did the item look like the sales pictures?

      It's ok, and it has nothing wrong.

      * Were you satisfied with the product?

      Definitely, and the shipping was very fast.

      * If you weren't satisfied, how did the company solve your problem?

      I had no problems this time. It was a nice transaction.
       
    2. * What did you order? A wig. :3

      * When did you order?
      December 15, 2008.

      * How was the communication?
      I was not required to contact them - everything went very smoothly.

      * How easy was it to pay?
      Very easy - just paypal. 8D

      * How long did it take to ship?
      Not long at all - the next day, December 16.

      * Was the quality appropriate for the price, in your opinion?
      Yes! It's such a nice little wig, and the price wasn't bad at all!

      * Did the item look like the sales pictures?
      Actually, yes - a little messier, but what did you expect? ;3 I smoothed it out and it looked more like the pictures than I thought.

      * Were you satisfied with the product?
      Very much so!

      * If you weren't satisfied, how did the company solve your problem?
      I was very satisfied - fast payment, fast shipment, great wig!
       
    3. * What did you order? - Crobidoll Yeon-Ho head (blank)
      * When did you order? - 12th December 08
      * How was the communication? - I didn't really have to communicate with them for anything.
      * How easy was it to pay? - Easy, I used paypal.
      * How long did it take to ship? - the head shipped on the 24th of December and arrived today, 29th December.
      * Was the quality appropriate for the price, in your opinion? - Yup, the resin feels pretty firm (not thin or flimsy) and it fits perfectly on my Luts SDF body.
      * Did the item look like the sales pictures? - Hard to say since the pictures were of Yeon Ho with a face up. But over all the head looks the same (same facial expression and eye size and all)
      * Were you satisfied with the product? - Very satisfied.
      * If you weren't satisfied, how did the company solve your problem? - N/A
       
    4. * What did you order? Dreaming Doll Dan during free shipping event

      * When did you order? December

      * Did you order directly from the company, or through a distributor or dealer? Directly

      * How was the communication? Fine I guess. They did send me a shipping notice for him. There wasn't any other need to communicate. I did notice that when the box came, there was no paperwork or label to indicate it was Crobidoll, so you either had to know the shipping number to match up or else check the little card inside with the doll to make sure which it was. This is only likely to be a problem if you're like me and tend to have a lot of boxes coming at one time while you're away so you get mixed up. Stil, it was weird that they didn't have more labels or paperwork as doll companies almost always have their name on the box at least.

      * How easy was it to pay? Easy, I just used CC Paypal as always

      * How long did it take to ship? About a month

      * Was the quality appropriate for the price, in your opinion? Sure, it was OK

      * Did the item look like the sales pictures? Faceup looked slightly different but not enough different to be an issue. Could have been how photos were taken.

      * Were you satisfied with the product? Yes

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? I would order one more time from them to get my Crobidoll Yeon-Ho. I'm a little nervous of dealing with this company based on some past reports, but for Yeon-Ho on a Crobi body rather than Dreaming Doll body, I'll risk it.

      * Would you buy this company's products second-hand? Yes
       
    5. * What did you order?
      Yeon-ho B, with faceup, khaki muffler hood, wide baggy pants, milky blonde wig and green eyes.

      * When did you order?
      December 6th

      * Did you order directly from the company, or through a distributor or dealer?
      directly from the company

      * How was the communication?
      Great, they were very nice, answered all my questions almost immediately

      * How easy was it to pay?
      I payed through paygate, easy and instant.

      * How long did it take to ship?
      It shipped December 31, a little less than a month.

      * Was the quality appropriate for the price, in your opinion?
      Very. The clothes were well put together with good fabric, the faceup was done better than the promo pics.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      I love it.

      * If you weren't satisfied, how did the company solve your problem?
      I was satisfied, no problems for them to solve.

      * Would you order from this company again?
      Definately.

      * Would you buy this company's products second-hand?
      I would much rather deal with the company first hand.
       
    6. * What did you order? A crobidoll Yeon ho NS head with Faceup
      * When did you order?August 14th
      * Did you order directly from the company, or through a distributor or dealer? Through the company
      * How was the communication? the communication was pretty good.
      * How easy was it to pay? Easy.
      * How long did it take to ship? Uh.... well they never gave me a shipping notice so I can't say for sure how long it took
      * Was the quality appropriate for the price, in your opinion? Oh very much so
      * Did the item look like the sales pictures? Yes indeed, and even better
      * Were you satisfied with the product? Yes
      * If you weren't satisfied, how did the company solve your problem? N/a
      * Would you order from this company again? Definitely
      * Would you buy this company's products second-hand? Yeah =3
       
    7. * What did you order? 2 fur wigs, 2 bracelets
      * When did you order? January 4, 2009
      * Did you order directly from the company, or through a distributor or dealer? Company
      * How was the communication? Excellent
      * How easy was it to pay? Very Easy (through paypal)
      * How long did it take to ship? Received my items in 1 week
      * Was the quality appropriate for the price, in your opinion? Quality is excellent!
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? Very satisfied
      * Would you order from this company again? Yes, definetely
      * Would you buy this company's products second-hand? Yes
       
    8. * What did you order?
      Wigs, clothes and accessories

      * When did you order?
      January 3rd 2009

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company

      * How was the communication?
      No communication, since I had no questions

      * How easy was it to pay?
      Easy (paypal)

      * How long did it take to ship?
      Two days

      * Was the quality appropriate for the price, in your opinion?
      Excelent! I love their items.

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      Indeed I was!

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Difinetly

      * Would you buy this company's products second-hand?
      I've already bought something second-hand, so yes ^^
       
    9. * What did you order? M Body LE Mikhail
      * When did you order? Dec 18th 2008 - I believe mine was 30th out of 60
      * Did you order directly from the company, or through a distributor or dealer?
      Directly from Crobidoll
      * How was the communication? I did not have any question - I got order and payment confirmation. Then I got shipping notice
      * How easy was it to pay? I Paid with Paypal very easy
      * How long did it take to ship? 4 weeks plus shipping time
      * Was the quality appropriate for the price, in your opinion? He was the most expensive M Line they have. But since he is LE and dark tan resin, I guess so.
      * Did the item look like the sales pictures? The skin color was darker than the pictures....
      * Were you satisfied with the product? Good enough. Still need face up so cannot say for sure
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes
      * Would you buy this company's products second-hand? Maybe
       
    10. * What did you order? Mikhail
      * When did you order? 12-3-2008
      * Did you order directly from the company, or through a distributor or dealer? Directly friom company
      * How was the communication? perfect, answer all quesiton i need,and help me out with my custom invoice :)
      * How easy was it to pay? easy, paypal
      * How long did it take to ship? arrive today :) so a little over a month
      * Was the quality appropriate for the price, in your opinion? perfect, love it!
      * Did the item look like the sales pictures? yes, even more lovely then i thought
      * Were you satisfied with the product? very
      * If you weren't satisfied, how did the company solve your problem? they try the best they can, that all i need
      * Would you order from this company again? yes!
      * Would you buy this company's products second-hand? depends
       
    11. * What did you order?
      A blank Nia

      * When did you order?
      December 7th, 2008

      * Did you order directly from the company, or through a distributor or dealer?
      Directly through the company.

      * How was the communication?
      Very good! They were very helpful and kindly.

      * How easy was it to pay?
      Easy through Paypal.

      * How long did it take to ship?
      Until about January 19th. That's when I got my notice anyway, seemed they forgot to give it to me when it was actually shipped on the 16th (so said the tracking number).

      * Was the quality appropriate for the price, in your opinion?
      Yes very. Minus one problem.

      * Did the item look like the sales pictures?
      I'd say so. :]

      * Were you satisfied with the product?
      Very. But his knee had cracked during shipping.

      * If you weren't satisfied, how did the company solve your problem?
      It happened just before their holidays, but even after I communicated with them about his broken leg, they were very helpful and responsive. They offered me a new leg part to replace his broken one-- actually it just came in today, I had no notification of it. I was never charged for the new part or shipping. :]

      * Would you order from this company again?
      Definitely, very good experience from me.

      * Would you buy this company's products second-hand?
      Yup.
       
    12. * What did you order?
      Yeon Ho head, Type B make up

      * When did you order?
      12/01/09

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company

      * How was the communication?
      Great. There wasn't much need for it, however. The transaction went without a hitch or need for updates.

      * How easy was it to pay?
      Really easy. Paypal as always.

      * How long did it take to ship?
      26 business days. 30 if you count the days which it was in transit. Dead on the projected ship time.

      * Was the quality appropriate for the price, in your opinion?
      Dear god yes! Better than appropriate. He's lovely.

      * Did the item look like the sales pictures?
      Exactly like them.

      * Were you satisfied with the product?
      Very much so.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes and I already have.

      * Would you buy this company's products second-hand?
      Dealing with them first hand is always a priority, if I couldn't get it from Crobi anymore then yes.
       
    13. * What did you order?
      A lance with type A faceup.

      * When did you order?
      December 26th

      * Did you order directly from the company, or through a distributor or dealer?
      Directly

      * How was the communication?
      Great! They answered all my numerous questions and were very nice.

      * How easy was it to pay?
      Very! I paid with paypal and it went through the same night ^_^

      * How long did it take to ship?
      a few days short of two months. But I ordered during the mikhail backup, so I figured it would happen. They also warned me about the lateness when I inquired, so it was okay ^_^

      * Was the quality appropriate for the price, in your opinion?
      DEFINITELY. He is BEAUTIFUL.

      * Did the item look like the sales pictures?
      Mostly! The faceup differed a little, but I actually prefer his so it worked out better XD

      * Were you satisfied with the product?
      EXTREMELY! I love him! he's perfect, one of the most beautiful dolls ive ever seen.The only thing I was confused about was that they sent a free wig, but it wasn't the event wig I thought it was supposed to be XD

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes:-)

      * Would you buy this company's products second-hand?
      Yes!
       
    14. * What did you order?
      A Thor head with default face-up

      * When did you order?
      In January

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company

      * How was the communication?
      Good

      * How easy was it to pay?
      Easy (Paypal)

      * How long did it take to ship?
      Less than three weeks

      * Was the quality appropriate for the price, in your opinion?
      Yes, the head and the face-up were both good quality

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?

      Yes.

      * Would you order from this company again?
      Yes.

      * Would you buy this company's products second-hand?
      Why not.
       
    15. * What did you order? Nia (with makeup) and accessories
      * When did you order? Feb 9th, 2009
      * Did you order directly from the company, or through a distributor or dealer? directly
      * How was the communication? good
      * How easy was it to pay? very easy
      * How long did it take to ship? shorter than I had heard, about a month
      * Was the quality appropriate for the price, in your opinion? yes, very
      * Did the item look like the sales pictures? better in person
      * Were you satisfied with the product? VERY :)
      * If you weren't satisfied, how did the company solve your problem? NA
      * Would you order from this company again? yes
      * Would you buy this company's products second-hand? maybe
       
    16. * What did you order? Nia with default faceup and clothes and a wig
      * When did you order? Feburary 9, 2009
      * Did you order directly from the company, or through a distributor or dealer? directly
      * How was the communication? good
      * How easy was it to pay? simple
      * How long did it take to ship? one month exactly
      * Was the quality appropriate for the price, in your opinion? definatly
      * Did the item look like the sales pictures? yep
      * Were you satisfied with the product? yes, I was extremely happy
      * If you weren't satisfied, how did the company solve your problem? NA
      * Would you order from this company again? yes
      * Would you buy this company's products second-hand? most likely, but I'd rather deal with crobi directly
       
    17. * What did you order? Couple clothes and wigs
      * When did you order? March 16, 2009 (night)
      * Did you order directly from the company, or through a distributor or dealer? directly from the company
      * How was the communication? good
      * How easy was it to pay? with paypal, wich is really easy
      * How long did it take to ship? 2 days
      * Was the quality appropriate for the price, in your opinion? definatly
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? yes, I quite satisfied
      * If you weren't satisfied, how did the company solve your problem? NA
      * Would you order from this company again? Of course I will
      * Would you buy this company's products second-hand? most likely, but it depends on the product
       
    18. * What did you order? Ys-B Faceup & Body
      * When did you order? 1-29-09
      * Did you order directly from the company, or through a distributor or dealer? Directly through Crobidoll's website.
      * How was the communication? Good.
      * How easy was it to pay? Very easy, used paypal.
      * How long did it take to ship? From order placed? Two months.
      * Was the quality appropriate for the price, in your opinion? Yes,
      * Did the item look like the sales pictures? As close as it gets.
      * Were you satisfied with the product? Yep.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes.
      * Would you buy this company's products second-hand? Sure.
       
    19. * What did you order? Ys A Type, M-Line Body with Default makeup
      * When did you order? I ordered on 18 February actually but I pay on 28 February due to PayPal problem
      * Did you order directly from the company, or through a distributor or dealer? Directly from company
      * How was the communication? Very good I can tell. I ordered the wrong size of wig and they change it for me also change to color I like for me too. I'm really happy and also want to thank you them so much.
      * How easy was it to pay? Yup actually but PayPal is mine problem not Crobidoll!
      * How long did it take to ship? 23 days, I do a counting on 28 February since I finished the payment on 28.
      * Was the quality appropriate for the price, in your opinion? Yes for sure
      * Did the item look like the sales pictures? Similar but I think Sen (Ys I ordered) is better than sales pictures XD
      * Were you satisfied with the product? Very much
      * Would you order from this company again? Yes, for sure. I'm willing to do it.
      * Would you buy this company's products second-hand? Yeah because I think I'm going to buy one.