*What did you order? Yeon-ho full doll, 2 wigs, jeans and a shirt. * When did you order? -I ordered the doll and clothes at the beginning of June. -I ordered each wig separately, both around mid-June. * Did you order directly from the company, or through a distributor or dealer? Directly from the company. * How was the communication? Overall, quite good! It was my first time buying a doll, so i asked a lot of Questions in their Q&A and they replied very quickly and were very helpful. They also sent payment details and delivery info to my email, which was very nice However their English was a little difficult to understand at times, and you need to post a new topic for each query. * How easy was it to pay? I used Paypal, so it was quite easy. Simply sent the money to their email address (and double-checked on Q&A if the money was recieved, just to be safe) * How long did it take to ship? The doll took approximately one month to make and send. After i recieved the email telling me the wigs (and then later, the doll) were being delivered it usually took about 5 days for them to arrive, which was a lot faster than i expected so i was very pleased! * Was the quality appropriate for the price, in your opinion? I think so. The doll just arrived today, and it's in good condition and looks beautiful. I'm particularly happy with the wigs, i think they were relatively cheap for such a good quality material. * Did the item look like the sales pictures? Yes, the doll does. The clothes and wigs look slightly different in design and colour, but are still close enough to the pictures that i'm happy with them. * Were you satisfied with the product? Yes, very much. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Definitely! I am very satisfied with this company. * Would you buy this company's products second-hand? Maybe, if they were in good condition.