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Crobidoll feedback (ALL)

Aug 8, 2008

    1. *What did you order?
      Yeon-ho full doll, 2 wigs, jeans and a shirt.

      * When did you order?
      -I ordered the doll and clothes at the beginning of June.
      -I ordered each wig separately, both around mid-June.

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company.

      * How was the communication?
      Overall, quite good! It was my first time buying a doll, so i asked a lot of Questions in their Q&A and they replied very quickly and were very helpful. They also sent payment details and delivery info to my email, which was very nice :)
      However their English was a little difficult to understand at times, and you need to post a new topic for each query.

      * How easy was it to pay?
      I used Paypal, so it was quite easy. Simply sent the money to their email address (and double-checked on Q&A if the money was recieved, just to be safe)

      * How long did it take to ship?
      The doll took approximately one month to make and send.
      After i recieved the email telling me the wigs (and then later, the doll) were being delivered it usually took about 5 days for them to arrive, which was a lot faster than i expected so i was very pleased!

      * Was the quality appropriate for the price, in your opinion?
      I think so. The doll just arrived today, and it's in good condition and looks beautiful.
      I'm particularly happy with the wigs, i think they were relatively cheap for such a good quality material.

      * Did the item look like the sales pictures?
      Yes, the doll does.
      The clothes and wigs look slightly different in design and colour, but are still close enough to the pictures that i'm happy with them.

      * Were you satisfied with the product?
      Yes, very much.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Definitely! I am very satisfied with this company.:)

      * Would you buy this company's products second-hand?
      Maybe, if they were in good condition.
       
    2. * What did you order?
      I ordered 2 wigs, 1 set of eyes, 2 articles of clothing and elastic~
      * When did you order?
      Around early July (maybe the 2nd?) ^~^;;
      * Did you order directly from the company, or through a distributor or dealer?
      Directly for the company~
      * How was the communication?
      Very quick~
      * How easy was it to pay?
      Very easy~
      * How long did it take to ship?
      A few days~!
      * Was the quality appropriate for the price, in your opinion?
      It was very well made and pretty~
      * Did the item look like the sales pictures?
      Most of them did, so I was pretty satisfied ^^
      * Were you satisfied with the product?
      Yes I was~!
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Yes I would ^^
      * Would you buy this company's products second-hand?
      It depends on the seller...
       
    3. * What did you order?
      2 wigs [CRWL-5 (Milky Blond) & CRWL-7 (Light Black)]
      * When did you order?
      Joined a GO placed in mid July
      * How was the communication?
      n/a
      * How easy was it to pay?
      n/a
      * How long did it take to ship?
      Was recieved by GO leader within a week or so, I think.
      * Was the quality appropriate for the price, in your opinion?
      Quality was nice but it would be nice if it came in the right size.
      * Did the item look like the sales pictures?
      One wig yes, the other, not really.
      * Were you satisfied with the product?
      They're both pretty and nice quality but one wig is the wrong size. It doesn't fit well on a KDF Bory (slides right on and off) and refuses to go on a Luts JDF Summer 2 head or a DD Aoi. The wig cap measures 8 inches, but this is supposed to be a 9-10 wig.:...(
      * If you weren't satisfied, how did the company solve your problem?
      n/a
      * Would you order from this company again?
      Probably, even though some of their wig sizes seem to be a gamble.:sweat
      * Would you buy this company's products second-hand?
      If the price is right, maybe.
       
    4. sorry for the odd mess up post
       
    5. * What did you order?
      two wigs

      * When did you order?

      order was confirmed on 31th august

      * Did you order directly from the company, or through a distributor or dealer?
      directly from the company

      * How was the communication?

      no further communication was needed

      * How easy was it to pay?
      very easy through paypal

      * How long did it take to ship?
      received the package today 4th september - 4 days in total (and I live in Germany oO)

      * Was the quality appropriate for the price, in your opinion?
      as far as I can tell. they are my first wigs, so I have nothing to compare them too. but they feel nice and look well made.
      so I would say yes

      * Did the item look like the sales pictures?
      couldn't try them on yet, because my doll is not here yet. but I think so. the colors look the same at least xD

      * Were you satisfied with the product?
      yes (I just hope they'll fit)

      * If you weren't satisfied, how did the company solve your problem?

      N/A

      * Would you order from this company again?
      yes I would. I mean, wow, that was some major fast shipping! and that from practically the other side of the world haha

      * Would you buy this company's products second-hand?
      if in appropriate condition, of coursse
       
    6. *What did you order?
      3wigs, 2 jeans and some tops
      * When did you order?
      On the 28th Aug 2010
      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company
      * How was the communication?
      Great! No problems!
      * How easy was it to pay?
      Easy. Paypal of course.
      * How long did it take to ship?
      I received the items on the 1st Sep 2010. Super fast!
      * Was the quality appropriate for the price, in your opinion?
      In my opinion, yes. The wigs were fabulous!.
      * Did the item look like the sales pictures?
      Exactly
      * Were you satisfied with the product?
      Yes, very much.
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Definitely! Their shipping time was great!
      * Would you buy this company's products second-hand?
      If it's in good shape and fuss-free, I would.
       
    7. *What did you order?
      Wig size 7/8 and fedora hat msd size

      * When did you order?
      31st August 2010

      * Did you order directly from the company, or through a distributor or dealer?
      Direct

      * How was the communication?
      Received shipping notice with tracking reference the next day - good!

      * How easy was it to pay?
      Easy - no problems, PayPal

      * How long did it take to ship?
      Total 8 days from order to door

      * Was the quality appropriate for the price, in your opinion?
      Crobidoll items look well made to me just from the pictures which is why I chose to order from them. I was not dissapointed and found the price appropiate!

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      Yes

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Definately - they even marked down the total value of the items thus escaping customs charging!

      * Would you buy this company's products second-hand?
      Yes

       
    8. *What did you order?
      R-line Jerome, wig, and eyes.

      * When did you order?
      August 22nd 2010

      * Did you order directly from the company, or through a distributor or dealer?
      Direct from Crobi.

      * How was the communication?
      Status updates were great!

      * How easy was it to pay?
      Simple and successful through Paypal.

      * How long did it take to ship?
      3 weeks! :D

      * Was the quality appropriate for the price, in your opinion?
      I do commissions and see a lot of resin. My Jerome's resin is a great color, texture and is so dense. I really love it. The wig and eyes are great quality for their low price.

      * Did the item look like the sales pictures?
      Mostly, the brown eyes were a little less colorful than pictured.

      * Were you satisfied with the product?
      Indeed.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes, especially resin items.

      * Would you buy this company's products second-hand?
      Sure.
       
    9. *What did you order?
      R-line Nia, CRWL-10 wig (ivory), Brown V-neck shirt

      * When did you order?
      August 16th 2010

      * Did you order directly from the company, or through a distributor or dealer?
      Direct

      * How was the communication?
      Excellent!

      * How easy was it to pay?
      Super easy with paypal

      * How long did it take to ship?
      One month exactly

      * Was the quality appropriate for the price, in your opinion?
      One of his eyes is slightly more open than the other, but it's not extremely noticeable, and I, personally, don't mind it. I really love the wig, it's so soft and fluffy, and the shirt is very well made as well.

      * Did the item look like the sales pictures?
      Pretty much, except for the above mentioned eye thing.

      * Were you satisfied with the product?
      Yep. :)

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      I plan on eventually getting an M-line Nao so... Yes.

      * Would you buy this company's products second-hand?
      In good condition, certainly.
       
    10. * What did you order?
      Nia,OF0913BL (Band Jean Blue), ACBC08-02 (Aurora), SH1006BG (Beige), ACNE09-09 (Wing Antique Gold),

      OF1018GR (Monster T), OF1025BG (Star Set), CRWM-10 type B (Milky Blond), OF1021BL (Short Jeans), ACNE09-01 (Cage Antique Gold)
      * When did you order?

      8th August
      * How was the communication?
      Great c:
      * How easy was it to pay?
      Super Easy, paypal
      * How long did it take to ship?
      It was ready on the 25th working day. However, it was shipped after the weekend on the 26th day, as there was a problem with the wig I'd ordered. They e-mailed me about it, gave me full refund for the wig, and shipped my order as soon as the weekend was over <3
      * Was the quality appropriate for the price, in your opinion?
      Yes
      * Did the item look like the sales pictures?
      No, personally I think the Nia in the sales pictures looks a lot more youthful than the one I received, though I can't pin exactly what makes him look that way. My Nia also doesn't seem to have the cute smile he's shown with, and the lips of his faceup are a little darker and filled out a little too much for my liking ;.;
      * Were you satisfied with the product?
      Other than the above, I am satisfied.
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Most probably, they're so lovely.
      * Would you buy this company's products second-hand?
      Depends on the condition
       
    11. * What did you order?
      A shirt and a pair of jeans.
      * When did you order?
      August 31, 2010
      * How was the communication?
      Excellent! The shirt was actually out of stock so I asked them when it would be restocked. They told me they had an extra and put it on stock for me to grab if I could do it before someone else, haha. That was nice of them.
      * How easy was it to pay?
      Very easy through Paypal.
      * How long did it take to ship?
      Not long at all! They shipped the same day and I received it two days later.
      * Was the quality appropriate for the price, in your opinion?
      Yes, I am very pleased with the quality. Especially of the jeans.
      * Did the item look like the sales pictures?
      Yes.
      * Were you satisfied with the product?
      Yes.
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Definitely!
      * Would you buy this company's products second-hand?
      Sure.
       

    12. * What did you order?

      I have ordered twice from them this year. Both was for wigs, clothes and accessories.

      * When did you order?
      First order was on July 28, and the second order was Sept 8.

      * How was the communication?
      Fine, they confirmed my payment and told me when my package was shipped.

      * How easy was it to pay?
      Easy with paypal.


      * How long did it take to ship?

      Shipping was very quick. First package shipped the next day, and the second package shipped on the same day of payment.


      * Was the quality appropriate for the price, in your opinion?

      Yes, everything I purchased is of good quality.

      * Did the item look like the sales pictures?
      The wig looked a bit different, but I'm used to wigs needing styling to get them looking right.


      * Were you satisfied with the product?

      Yes.


      * Would you order from this company again?

      Yes, I am hoping to order from them again soon.


      * Would you buy this company's products second-hand?

      For the right price, sure.
       
    13. What did you order? 3 Wigs

      When did you order? October 2010

      How was the communication? Excellent

      How easy was it to pay? Very

      How long did it take to ship? Once the order shipped it took three days

      Was the quality appropriate for the price, in your opinion? Yes

      Did the item look like the sales pictures? Yes

      Were you satisfied with the product? Yes

      If you weren't satisfied, how did the company solve your problem? N/A

      Would you order from this company again?
      Yes

      Would you buy this company's products second-hand? Depends on item
       
    14. What did you order?
      Nao B With faceup + five wigs + restringing string + a hat
      When did you order?
      9/10/2010
      How was the communication?
      Amazing, truly amazing. They answered every question I had at most the day after I posted it, and filled every request I had down to eye color choice and ear piercing. I also changed my mind about wig color twice and the accommodated it without a fuss!
      How easy was it to pay?
      Simple and through paypal.
      How long did it take to ship?
      39 calendar days, 26 working days. (five of them being a Korean holiday! * u *)
      Was the quality appropriate for the price, in your opinion?
      Perfectly
      Did the item look like the sales pictures?
      Even better. The default faceup looks more pink on the site, but it actually is a little paler, and I love that!
      Were you satisfied with the product?
      Very
      If you weren't satisfied, how did the company solve your problem?
      N/A
      Would you order from this company again?
      Most likely will. I love the Ys mold. * u *
      Would you buy this company's products second-hand?
      If it was in good condition, and on the original crobibody.
       
    15. *What did you order?
      two wigs

      * When did you order?
      October 20th 2010

      * Did you order directly from the company, or through a distributor or dealer?
      Direct

      * How was the communication?
      N/A

      * How easy was it to pay?
      Easy with paypal

      * How long did it take to ship?
      Shipped 21st, Arrived 25th

      * Was the quality appropriate for the price, in your opinion?
      yes

      * Did the item look like the sales pictures?
      yes...somewhat

      * Were you satisfied with the product?
      yes

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      yes

      * Would you buy this company's products second-hand?
      yes
       
    16. * What did you order?
      R-line Nia with face-up
      shoes - SH0801 (Black)
      wig - CRWL-28 (Powder Brown)

      * When did you order?
      Ordered 10/16, paid 10/19

      * How was the communication?
      Very nice. I had a problem with payment, and they answering my question right away.

      * How easy was it to pay?
      I originally tried to pay with credit card by Paygate, but the site had apparently gone down. When it finally loaded, my credit card was rejected. So, I had to wait a few days so I could pay by Paypal from my checking account. I asked them if it was okay to switch payment methods, and they said it was fine. When I finally paid, I got a quick confirmation. (Now, I would recommend payment with Paypal.)

      * How long did it take to ship?
      It was incredibly fast! My Nia and his accessories arrived on November 9th, exactly three weeks from when I paid!! THREE WEEKS!

      * Was the quality appropriate for the price, in your opinion?
      Yes, Nis is so lovely, and his face-up is beautiful! It's also a very well-made wig and handsome shoes.

      * Did the item look like the sales pictures?
      Yes, although the face-up is slightly different than in the standard Nia pictures. The items looked the same.

      * Were you satisfied with the product?
      Yes!!

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes, definitely!

      * Would you buy this company's products second-hand?
      Maybe
       
    17. * What did you order?
      M-Line Nao Type B.
      Black Skinny Jeans
      Khaki Muffler Hoodie
      Mellow Cream Wig
      lots of others.

      * When did you order?

      September 19th.

      * How was the communication?

      Communication was excellent! I asked a few questions and something went wrong with my paypal, I had lost the confirmation page. However they were still about to fix the transaction for me.

      * How easy was it to pay?

      Very easy, except for those few complications.

      * How long did it take to ship?

      It took the full forty calendar days, give or take a two days. It arrived the monday after the 40th day.

      * Was the quality appropriate for the price, in your opinion?

      I bought a pair of shoes which, I personally think was a ridiculous price considering the size of them.
      I don't even spend that much on my own shoes.

      * Did the item look like the sales pictures?

      Yes, and no.
      Nao looked a lot softer and sullen in the pictures on the site. As I am still in love with the final product, he looks a little harsh,
      distant. The clothes were accurate so far.

      * Were you satisfied with the product?

      Everything but the pants, which fit well until you sit him down, aha.

      * N/A

      * Would you order from this company again?

      Yes, I would!

      * Would you buy this company's products second-hand?

      Probably, if things are still in very good condition.
       
    18. Crobidoll
      * What did you order?
      A C-line Heidi, a wig, and an outfit
      * When did you order?
      Mid-October
      * How was the communication?
      It was fantastic! Very fast to reply to all my questions. :)
      * How easy was it to pay?
      Super easy! They have a paypal so it's so simple!
      * How long did it take to ship?
      2-3 weeks, but I ordered during the beginning of an event, so it might be normally a shorter wait.
      * Was the quality appropriate for the price, in your opinion?
      Yes :)
      * Did the item look like the sales pictures?
      Yes
      * Were you satisfied with the product?
      Definitely!
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      In a heartbeat...
      * Would you buy this company's products second-hand?
      From a reputable seller, yes :)
       
    19. Crobidoll
      * What did you order?
      Yeon-Ho B
      * When did you order?
      3/10/10
      * How was the communication?
      Great!
      * How easy was it to pay?
      no problem
      * How long did it take to ship?
      3 weeks befor shipping and 10 days the shipping to my place
      * Was the quality appropriate for the price, in your opinion?
      Absolutely :)
      * Did the item look like the sales pictures?
      Yes
      * Were you satisfied with the product?
      YES!
      * If you weren't satisfied, how did the company solve your problem?
      Yes! I asked to send the doll in particular time and they did it!
      * Would you order from this company again?
      of course
      * Would you buy this company's products second-hand?
      I do not buy any products second-hand:)
       
    20. *What did you order?
      Lance~Cheshire Kitten~Limited

      * When did you order?
      Nov. 24th, 2010, during winter event

      * Did you order directly from the company, or through a distributor or dealer?
      Direct

      * How was the communication?
      N/A

      * How easy was it to pay?
      easy with paypal

      * How long did it take to ship?
      Shipped Dec. 16th, Received Dec. 21st

      * Was the quality appropriate for the price, in your opinion?
      Yes

      * Did the item look like the sales pictures?
      Yes, seems bigger in pictures.

      * Were you satisfied with the product?
      Yes.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes

      * Would you buy this company's products second-hand?
      Yes