* What did you order? CRWML-114 (Khaki Gray) Wig, CRWML-93 (Light Black) Wig, OF1117BK (Simple Tanktop Black), two sets of eyelashes, and three wig caps * When did you order? I made the order on September 11, 2017. * How was the communication? Everything was good! * How easy was it to pay? I paid through PayPal, so it was not difficult. * How long did it take to ship? Everything was shipped within three hours on September 12, 2017. It arrived on September 18, 2017. * Were there any missing or broken items in your order? No. * If there were any problems with your order, how did the company handle them? N/A * Would you order from this company again? Absolutely!
* What did you order? SHB1404BK Black boots, 1 set of eyelashes, 2 pairs of earrings * When did you order? I made my order on October 29, 2017. * How was the communication? Same as before! It was great. * How easy was it to pay? Just a few clicks with PayPal! * How long did it take to ship? My order shipped on October 30, 2017 and arrived on November 3, 2017. * Were there any missing or broken items in your order? No. * If there were any problems with your order, how did the company handle them? N/A * Would you order from this company again? Yes, everything always ships quickly and arrives in perfect condition.
* What did you order? Custom ReFaceup Service for my Crobidoll Sinbi * When did you order? August 2017 * How was the communication? Fantastic, they clarified ReFaceup procedures with me before I placed my order and accepted my request as promised. They also sent me a photo of the finished product to make sure it was to my liking. * How easy was it to pay? Easy * How long did it take to ship? Crobi stated it would take 4 weeks, it took just a little over that. * Were there any missing or broken items in your order? No. And the head was sent back to me very carefully packaged. * If there were any problems with your order, how did the company handle them? No problems at all! * Would you order from this company again? Any day.
* What did you order? 4 wigs and 6 pairs of eyelashes. * When did you order? 11/21/2017 * How was the communication? I got an email confirming my order and another email when my order shipped. * How easy was it to pay? Easy via paypal. * How long did it take to ship? My order was shipped the same day it was paid for. * Were there any missing or broken items in your order? Nothing. * If there were any problems with your order, how did the company handle them? There were no problems. * Would you order from this company again? Yes, definitely.
* What did you order? Long brown 8-9" wig * When did you order? 12/26/17 * How was the communication? Fine - was emailed as soon as my item was shipped! * How easy was it to pay? Easy with PayPal * How long did it take to ship? Super fast - they shipped the next day. * Was the quality appropriate for the price, in your opinion? For the wig definitely yes! I just wish they had a cheaper shipping option. * Did the item look like the sales pictures? Yup! * Were you satisfied with the product? Definitely!
* What did you order? Yeon-ho B type with face-up, earrings, an 8" wig and a watch * When did you order? 4th of October 2017 * How was the communication? They answered very quickly and were really nice. * How easy was it to pay? Easy, manual payment with paypal * How long did it take to ship? Here is the only negative point I have to talk about. It took more than 4 months. When I asked them about my order in December, they told me it was delayed and would be shipped at the end of January because of the holidays. So I waited, but still nothing in February. I was starting to get worried. Then, after another email exchange, it was finally shipped in mid-February. * Was the quality appropriate for the price, in your opinion? Yes! * Did the item look like the sales pictures? Yes! The face-up is even more beautiful irl. * Were you satisfied with the product? Yes, totally! The doll is amazing, he poses well and the wig fits him perfectly.
* What did you order? Two sets of eyelashes, one pair of earrings, CRWL-102 wig (Light Black, 9-10 size) * When did you order? I made the order on January 10, 2019. * How was the communication? It all went well. * How easy was it to pay? I paid with PayPal. * How long did it take to ship? My order was shipped on the same day. It arrived on January 18, 2019. * Were there any missing or broken items in your order? No. * If there were any problems with your order, how did the company handle them? N/A * Would you order from this company again? Yes, I really like their eyelashes! I do have my eye on a certain wig.
* What did you order? Two mint lotus pins, CRWL-72 wig (Red Brown, 9-10 size) * When did you order? I ordered the wig and pins on January 20, 2019. * How was the communication? Everything was fine as usual! * How easy was it to pay? I paid for my order with PayPal. * How long did it take to ship? My order shipped on January 21, 2019 and arrived on January 25, 2019. * Were there any missing or broken items in your order? No. * If there were any problems with your order, how did the company handle them? I was a bit confused when I opened the bubble wrap to find two hair pins instead of one. I thought they accidentally sent me an extra one, but it looks like I forgot I already had one saved in my cart before I made my order. That's my fault and there is no reason to contact them. Oh, well! I'll keep one as a back-up. * Would you order from this company again? Yes, their wigs are high quality and the hair pins are just wonderful!
* What did you order? 4 wigs, 2 wigs * When did you order? 3/16/19, 7/21/19 * How was the communication? Standard, both times I received an order confirmation and shipping email. * How easy was it to pay? Very easy with Paypal. * How long did it take to ship? Both times it took one business day. * Was the quality appropriate for the price, in your opinion? Very. * Did the item look like the sales pictures? Yep. * Were you satisfied with the product? Yep.
* What did you order? M-Line Keith Head (NS), 2 wigs * When did you order? December 30th 2022 * How was the communication? Excellent! * How easy was it to pay? Easy. Used Paypal * How long did it take to ship? Shipped quicker than I thought. Got a shipping email on February 5, 2023. * Was the quality appropriate for the price, in your opinion? Both wigs and my Keith head are great quality, just as I expect from Crobidoll. * Did the item look like the sales pictures? Yes * Were you satisfied with the product? I am very satisfied with my order! * If you weren't satisfied, how did the company solve your problem? N/A