Denverdoll Feedback (ALL)

* What did you order? An outfit from guessdoll
* When did you order? April
* Did you order directly from the company, or through a distributor or dealer? Direct
* How was the communication? excellent and really friendly
* How easy was it to pay? website order page would not work for me at all, but they kindly took my order over email
* How long did it take to ship? Just over a week to the UK- Excellent!
* Was the quality appropriate for the price, in your opinion? yes, I love the suit
* Did the item look like the sales pictures? exactly the same
* Were you satisfied with the product? Yes
* If you weren't satisfied, how did the company solve your problem? n/a
* Would you order from this company again? Definitely
* Would you buy this company's products second-hand? n/a

 

* What did you order? LeekeWorld wig
* When did you order? May 2nd
* Did you order directly from the company, or through a distributor or dealer?DDE
* How was the communication? Amazing
* How easy was it to pay? Paypal, very easy.
* How long did it take to ship? Crazy fast! I received my wig on Monday, May 4th.
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Yes
* If you weren't satisfied, how did the company solve your problem?N/A
* Would you order from this company again? Of coarse!
* Would you buy this company's products second-hand? Not sure...

 

* What did you order? LittleFee Flora
* When did you order? end of march
* Did you order directly from the company, or through a distributor or dealer? .....dealer.....
* How was the communication? communication is REALLY good! i love DDE ^^ called 'em three times in one day and they were nicest people ever ^^
* How easy was it to pay? very easy ^^
* How long did it take to ship? it took a little over a month for fairyland to ship it to them and about a week for it to get to georgia from colorado
* Was the quality appropriate for the price, in your opinion? yes, very much so
* Did the item look like the sales pictures? yup ^^
* Were you satisfied with the product? yup ^^
* Would you order from this company again? yes i would
* Would you buy this company's products second-hand? yup ^^

 

*What did you order?
DollZone Reiko, full set.

* When did you order?
Feb 2009 I think.

* Did you order directly from the company, or through a distributor or dealer?
Through DDE.

* How was the communication?
Excellent. They were always quick to reply to my e-mails.

* How easy was it to pay?
Pretty easy considering I paid by credit card.

* How long did it take to ship?
3 months from DollZone. Once it arrived at DDE, it reached me in a few days. Very quick. I was impressed.

* Was the quality appropriate for the price, in your opinion?
Definitely.

* Did the item look like the sales pictures?
For the most part, yes.

* Were you satisfied with the product?
Yes.

* If you weren't satisfied, how did the company solve your problem?
They swapped the body for me which I was grateful.

* Would you order from this company again?
Yes, certainly. Excellent service.

* Would you buy this company's products second-hand?
Maybe

 

* What did you order? Clothing for a Pipos Mac

* When did you order? 15 April 2009

* Did you order directly from the company, or through a distributor or dealer? dealer

* How was the communication? Prompt

* How easy was it to pay? Simple by credit card.

* How long did it take to ship? They shipped the same day.

* Was the quality appropriate for the price, in your opinion? Yes

* Did the item look like the sales pictures? Yes

* Were you satisfied with the product? Yes.

* Would you order from this company again? Already have. I have a ChocoPuki on layaway and a Flora on layaway. Very painless transactions and experiences.

* Would you buy this company's products second-hand? N/A

 

* What did you order?
Guessdoll outfit, Leekeworld wig, eyes

* When did you order?
5/8/09

* Did you order directly from the company, or through a distributor or dealer?
Dealer

* How was the communication?
It was good. I didn't get the confirmation email. I asked about it on 5/11 and got a prompt response the next day with all of the info. Very nice.

* How easy was it to pay?
Simple. Paid with credit card.

* How long did it take to ship?
2 days. Got it today actually.

* Was the quality appropriate for the price, in your opinion?
Very.

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
Extremely.

* If you weren't satisfied, how did the company solve your problem?
No issues.

* Would you order from this company again?
Yep.

* Would you buy this company's products second-hand?
Yep.

 

* What did you order?
DZ Megi-2 and Bobobie Lan
* When did you order?
Appx. 2 months ago
* Did you order directly from the company, or through a distributor or dealer?
They are the distributor for the dolls I bought, I ordered directly from DDE
* How was the communication?
Very good
* How easy was it to pay?
Very easy
* How long did it take to ship?
Megi - Took 9 weeks to arrive at DDE, arrived from DDE in 2 days. Lan was in stock and arrived in 2 days.
* Was the quality appropriate for the price, in your opinion?
Yes
* Did the item look like the sales pictures?
Yes. They also provide IRL pictures of Bobobie products in addition to company products
* Were you satisfied with the product?
Yep!
* If you weren't satisfied, how did the company solve your problem?
n/a
* Would you order from this company again?
Definitely
* Would you buy this company's products second-hand?
If they sold second hand, yes

 

* What did you order?
Fairyland Little Fee Shiwoo
* When did you order?
November 2008
* How was the communication?
I did have to call a few times to get the updates, and when i did, two of the three times, people were nice....one of the times, the lady was EXTREMLY rude, and threatened to cancel my order if i didn't like the way "things were".
* How easy was it to pay?
Very easy, ironically.
* How long did it take to ship?
Little Fee Shiwoo Fullset was a pre order. I finally recieved my order in January, long after the fullsets from other sites had started arriving in the customers' hands.
* Was the quality appropriate for the price, in your opinion?
Yes
* Did the item look like the sales pictures?
Yes.
* Were you satisfied with the product?
yes
* Would you order from this company again?
Never
* Would you buy this company's products second-hand?
I would buy products i liked, as long as i did not have to deal with them personally. yes
__________________

 

* What did you order?
An A La carte MNF Carl and a Guessdoll outfit
* When did you order?
March 09
* How was the communication?
Very good! I did a layaway and had to change the schedule a couple of times. They replied to my e-mails within a couple of hours and answered all my questions.
* How easy was it to pay?
Very easy.
* How long did it take to ship?
It took four business days after my final payment to make it to me!
* Was the quality appropriate for the price, in your opinion?
Yes.
* Did the item look like the sales pictures?
Yes.
* Were you satisfied with the product?
Yes.
* Would you order from this company again?
Deffinately, I've always had nice transactions with them.
* Would you buy this company's products second-hand?
N/A

 

* What did you order? Resinsoul Mei
* When did you order? april
* How was the communication? Superb!
* How easy was it to pay? credit card, too easy
* How long did it take to ship? I'm local, so no shipping, and she was in stock
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? perfect
* Would you order from this company again? Definitely

note: It's ridiculous to hold any retailer responsible for shipping delays from the doll companies! There is seemingly no rhyme or reason for when companies ship orders, or who they ship to first, and DDE has never made claims that you will get your doll faster if you order from them. In some cases, it might be a bit longer than if you had ordered direct, but the saving in shipping and the safety of ordering form a US dealer more than makes up for that. And having a large selection of in-stock dolls is certainly a bonus.
__________________

 

What did you order?
Souldoll Soo Hyun
When did you order?
February (Four month layaway)
How was the communication?
Excellent! I always receive an answer within a day.
How easy was it to pay?
I always use Paypal - Super easy!
How long did it take to ship?
Once the final pymnt was made - 2 days (in stock doll)
Was the quality appropriate for the price, in your opinion?
Always
Did the item look like the sales picture?
To a "T"
Would you order from this company again?
Many times over!

I HAVE YET TO HAVE ONE BAD EXPERIENCE WITH DENVER DOLL EMPORIUM!

 

* What did you order?
A pair of MNF hook hands (#1)

* When did you order?
Friday (May 15) Night.

* Did you order directly from the company, or through a distributor or dealer?
I ordered directly through the company.

* How was the communication?
Amazing! I ordered the wrong pair of hands and I asked if I could change #4 hands to #1 hands, before shipment, and they did it with no problem! Prompt invoice!

* How easy was it to pay?
Super easy. It was prompt and on the day after I placed the order thwn the store opened back up!

* How long did it take to ship?
It shipped on the SAME DAY as I paid! (Saturday May 16)

* Was the quality appropriate for the price, in your opinion?
In new perfect condition!

* Did the item look like the sales pictures?
Yes.

* Were you satisfied with the product?
I am very satisfied~

* If you weren't satisfied, how did the company solve your problem?
--

* Would you order from this company again?
I did before and I would again and again! They are very fast and reliable.

* Would you buy this company's products second-hand?
Yes I would.

 

* What did you order? a pair of eyes, wig cap, and puki mask
* When did you order? 5/7
* Did you order directly from the company, or through a distributor or dealer? directly from the company
* How was the communication? good, the emailed me about whether i was sure i wanted UPS over the postal service and then i asked to add the wig cap and they were totally cool with it.
* How easy was it to pay? Yup, credit card
* How long did it take to ship? considering i added something and e-mail isn't the fastest thing it took 5 days from the time i placed the original order.
* Was the quality appropriate for the price, in your opinion? yup
* Did the item look like the sales pictures? yes
* Were you satisfied with the product? yes
* If you weren't satisfied, how did the company solve your problem? n/a
* Would you order from this company again? of course, this was my second order from them! ^^
* Would you buy this company's products second-hand? hmm.. probably not, i don't really trust the second hand market..

 

* What did you order?
Monique Gold Wig (8/9 Blond/Brown Paris wig)

* When did you order?
May 15 2009

* How was the communication?
Excellent

* How easy was it to pay?
Not bad. They would do well to update their shopping cart to calculate weight for shipping so that you can pay immediately, but other than that it was fine. I initially opted to pay with paypal, then I called them the next day to give them my CC number to pay that way and they were more than happy to do ti for me. Excellent service.

* How long did it take to ship?
I got my wig within a couple of days. Really fast!

* Was the quality appropriate for the price, in your opinion?
Absolutely

* Did the item look like the sales pictures?
yes

* Were you satisfied with the product?
yes

* Would you order from this company again?
Yes, I plan to buy a puki from them soon!

* Would you buy this company's products second-hand?
Absolutely!

 

* What did you order?
Choco Puki Rose

* When did you order?
April 15, 2009

* How was the communication?
Excellent

* How easy was it to pay?
Very easy and the layaway option helps out alot!

* How long did it take to ship?
Item arrived in stock over the weekend, shipped on Monday and got to my post office yesterday (Wed).

* Was the quality appropriate for the price, in your opinion?
Absolutely

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
Absolutely!

* Would you order from this company again?
Yes, already have!

* Would you buy this company's products second-hand?
Absolutely!

 

What did you order? Bobobie Long in Blue! ...but it did turn out to be a ResinSoul one actually (has the RS red stamp engraving in the back and everything @.@ I had no clue that they also ordered from RS but hey its the same doll anyways....>.>)

* When did you order?
Febuary 12th

* How was the communication?
Very good as usual. They got back to me usually in 24 hrs or less

* How easy was it to pay?
extremely easy...debit card

* How long did it take to ship?
@.@ 12 weeks, they said 8-10 is the standard, but I am a pacient person and they answered my emails right away after 11 weeks when I was asking how much longer ^^;

* Was the quality appropriate for the price, in your opinion?
Dang straight it was. Its my 2 Long and I am plannign on getting a third one too!

* Did the item look like the sales pictures?
Yup
* Were you satisfied with the product?
Very much so

* Would you order from this company again?
Yeah, I always have a good experience with them

 

* What did you order?
Souldoll Soulkids Linn

* When did you order?
May 2

* Did you order directly from the company, or through a distributor or dealer?
the company

* How was the communication?
it was great

* How easy was it to pay?
it was simple, just put in my credit card number

* How long did it take to ship?
Ordered it on Friday, it arrived home on Monday

* Was the quality appropriate for the price, in your opinion?
yes

* Did the item look like the sales pictures?
different hair and eyes but mostly, yes

* Were you satisfied with the product?
Yes I love her

* Would you order from this company again?
Yes, I ordered my Abilene and Seung both from this company

 

* What did you order? A Leekeworld wig
* When did you order? 5/14/09
* Did you order directly from the company, or through a distributor or dealer? A dealer
* How was the communication? Great!
* How easy was it to pay? Very easy with Paypal
* How long did it take to ship? One day!
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Yes, I love it!
* Would you order from this company again? Definitely!

 

What did you order? Angell Studio Andrea with girl body, wig and eyes no face up or clothes

When did you order? Jan 14, 2009

Did you order directly from the company, or through a distributor or dealer? Dealer

How was the communication? Got quick confirmations when I paid, but nothing to update me on the status unless I asked for it.

How easy was it to pay? Easy

How long did it take to ship? Almost six months

Was the quality appropriate for the price, in your opinion? read below

Did the item look like the sales pictures? Yes

Were you satisfied with the product? Yes except I ordered the doll with a wig and eyes, got the wig, no eyes.

If you weren't satisfied, how did the company solve your problem? Waiting to hear back, I just sent them a message.

Would you order from this company again? No. After finding out that the doll I ordered in Jan wasn't really ordered and paid for by the dealer until the end of March doesn't make me too thrilled.

Would you buy this company's products second-hand? NA

 

* What did you order? 2 Leeke World Wigs

* When did you order? April 2009

* Did you order directly from the company, or through a distributor or dealer? Directly

* How was the communication? Wonderful, very fast and helpful

* How easy was it to pay? Easy, paypal

* How long did it take to ship? 2 weeks

* Was the quality appropriate for the price, in your opinion? Very much so

* Did the item look like the sales pictures? Yes

* Were you satisfied with the product? Yes- the wigs look amazing

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again? I just ordered a LittleFee Ante

* Would you buy this company's products second-hand? Perhaps