1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Denverdoll Feedback (ALL)

May 10, 2006

Page 14 of 39
    1. * What did you order? A DIM Bellosse, and various clothes, wigs and shoes.
      * When did you order? Bellose I just ordered, and the other stuff earlier in the year.
      * Did you order directly from the company, or through a distributor or dealer? They are a dealer.
      * How was the communication? Excellent. Very quick responses to any questions I had.
      * How easy was it to pay? Very easy. I was allowed to pay by layaway, and I had it paid off in a month.
      * How long did it take to ship? Shipped out the same day, got here in only two days!
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? Even better. :)
      * Were you satisfied with the product? Very.
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? Of course.
      * Would you buy this company's products second-hand?
       
      #261 Anya'sMom, Aug 24, 2009
    2. * What did you order?
      Leeke 7/8 Wig
      * When did you order?
      Aug 25
      * Did you order directly from the company, or through a distributor or dealer?
      Dealer
      * How was the communication?
      Excellent
      * How easy was it to pay?
      Super easy
      * How long did it take to ship?
      2 days
      * Was the quality appropriate for the price, in your opinion?
      Yep
      * Did the item look like the sales pictures?
      Yep
      * Were you satisfied with the product?
      Yep :]
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Yep
      * Would you buy this company's products second-hand?
      Depends
       
      #262 stickymochi, Aug 29, 2009
    3. * What did you order?
      Leekeworld 7/8 Dark Silver Cody wig
      * When did you order?
      Early August 2009
      * Did you order directly from the company, or through a distributor or dealer?
      They are a distributor
      * How was the communication?
      Very good
      * How easy was it to pay?
      Very easy
      * How long did it take to ship?
      2 weeks or so
      * Was the quality appropriate for the price, in your opinion?
      A very good quality wig
      * Did the item look like the sales pictures?
      The description of the wig in that colour said it looked blond-ish brown to warn me and in some lights it does but it is mostly dark silver and I love it.
      * Were you satisfied with the product?
      It's wonderful
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Yes
      * Would you buy this company's products second-hand?
      If they had any, yes absolutely.
       
      #263 reaperofleaves, Aug 29, 2009
    4. * What did you order? elfdoll tiny kai.
      * When did you order? Aug 22
      * Did you order directly from the company, or through a distributor or dealer? They are a dealer.
      * How was the communication? Excellent.
      * How easy was it to pay? Very easy. paypal no fee
      * How long did it take to ship? Shipped out the same day, got here in only two days!
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? Very.
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? yes
      * Would you buy this company's products second-hand?depends
       
      #264 1mim, Sep 2, 2009
    5. * What did you order? Peak's Woods Sky (in stock)
      * When did you order? I put her on layaway on 4/22/09
      * Did you order directly from the company, or through a distributor or dealer? Denver Doll is a dealer
      * How was the communication? Excellent
      * How easy was it to pay? Very easy--and they did a custom layaway plan for me, exactly how I wanted to pay.
      * How long did it take to ship? The day I made my last payment, the doll was shipped out.
      * Was the quality appropriate for the price, in your opinion? Definitely
      * Did the item look like the sales pictures? Even better.
      * Were you satisfied with the product? Most definitely!
      * Would you order from this company again? Oh yes! I was so glad they had this doll in stock.
      * Would you buy this company's products second-hand? Yes!
       
      #265 alington, Sep 3, 2009
    6. * What did you order? DZ SD Carrier bag in black
      * When did you order? Wed, September 2, 2009
      * Did you order directly from the company, or through a distributor or dealer? The company directly.
      * How was the communication? They let me know the next day the order was place that it shipped.
      * How easy was it to pay? Very, but slightly annoying that you have to wait for shipping to be calculated in and given to you once it's been processed.
      * How long did it take to ship? Ordered Wed night, came in Saturday morning.
      * Was the quality appropriate for the price, in your opinion? It's, a little expensive for a soft shell carrier bag but, worth knowing it was made specifically for the doll model its intended for.
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Probably.
      * Would you buy this company's products second-hand? I don't think I would need to unless the price is significantly lower.
       
      #266 Isola, Sep 5, 2009
    7. What did you order?: Pipos Cheese Mouse Fullset

      When did you order?: May 26

      Did you order directly from the company, or through a distributor or dealer?: They are the dealer

      How was the communication? Pure Amazing! They informed me about everything. They told me when my cheese mouse had been shipped to them, explained their layaway process to me, and sent pay pal bill requests right on time each month.

      How easy was it to pay? Very easy, I used paypal. The only thing I didn't like was you had to wait for the shipping fees to be calculated in, but that's understandable in my eyes.

      How long did it take to ship? After my finale payment was made my doll came to me in 5 days.

      Was the quality appropriate for the price, in your opinion? Yes, very much so.


      Did the item look like the sales pictures?       Like a carbon copy.

      Were you satisfied with the product? Yes ^^!

      If you weren't satisfied, how did the company solve your problem? NA

      Would you order from this company again? Yes, I would order from them any time ^^.

      Would you buy this company's products second-hand? NA
       
      #267 Eurasian, Sep 8, 2009
    8. What did you order? Minifee Eliya and Littlefee Flora
      * When did you order? approximately 3 months ago
      * Did you order directly from the company, or through a distributor or dealer? The company directly.
      * How was the communication? They were very understanding, and emailed me each month when my payment was due, to remind me.
      * How easy was it to pay? Very.
      * How long did it take to ship? Once my layaway was paid off, they shipped right away!
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Probably.
      * Would you buy this company's products second-hand? not sure
       
      #268 wrxgal, Sep 11, 2009
    9. What did you order? DIM girl body with free event head, wig caps, eyelashes, eye putty
      * When did you order? two weeks ago
      * Did you order directly from the company, or through a distributor or dealer? Directly from DDE.
      * How was the communication? Fantastic. They are always very quick and friendly.
      * How easy was it to pay? Very.
      * How long did it take to ship? Shipped the next day after I placed my order.
      * Was the quality appropriate for the price, in your opinion? Absolutely.
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Absolutely. This was my 2nd large order with them and they were extremely helpful and great to deal with both times.
      * Would you buy this company's products second-hand? n.a they are a reseller, not a manufacturer
       
      #269 Saraqael, Sep 12, 2009
    10. * What did you order?
      -- 1 FairyLand Pukisha, 1 set of ears and hands

      * When did you order?
      -- August 16 '09

      * Did you order directly from the company, or through a distributor or dealer?
      -- DD is a dealer.

      * How was the communication?
      -- Great! They were out of WS Puki parts, so they emailed me and asked if I'd like to exchange them with NS or just take them off the order.

      * How easy was it to pay?
      -- Very easy.

      * How long did it take to ship?
      -- About 2 weeks.

      * Was the quality appropriate for the price, in your opinion?
      -- Yes.

      * Did the item look like the sales pictures?
      -- Yes.

      * Were you satisfied with the product?
      -- Yes.

      * If you weren't satisfied, how did the company solve your problem?
      -- N/A

      * Would you order from this company again?
      -- Already have.

      * Would you buy this company's products second-hand?
      -- They already are second-hand.
       
      #270 CHA1N, Sep 13, 2009
    11. What did you order?: Puki Piki basic, no faceup
      When did you order?: June 2nd

      Did you order directly from the company, or through a distributor or dealer?: They are the dealer

      How was the communication? at first it was really good. The doll was a pre-order item and I was informed before paying that there would be a 4-6 week wait. (this included weekends as well as business days, I made sure to specify). After a few months I emailed to ask if they knew when the doll would ship and was told it would be another month..it shipped three days or so later.

      How easy was it to pay? very easy

      How long did it take to ship? I was quoted 4-6 weeks (one month to a month and a half), the doll didn't arrive until very late August, so nearly three months. Double the quoted time.
      Was the quality appropriate for the price, in your opinion? Yes


      Did the item look like the sales pictures? yes

      Were you satisfied with the product? Yes

      If you weren't satisfied, how did the company solve your problem? N/A

      Would you order from this company again? only for in-stock items. I have no problem with long wait times but I like the estimates to be as accurate as possible.

      Would you buy this company's products second-hand? N/A
       
      #271 eleniel, Sep 13, 2009
    12. * What did you order? Basic LittleFee Shiwoo
      * When did you order?- June 9th
      * Did you order directly from the company, or through a distributor or dealer?- dealer
      * How was the communication?- Great as always. They always answer questions quickly and they don't get annoyed when you bug them about when your doll will arrive.
      * How easy was it to pay?- Easy. I did 3 month layaway and paid with paypal.
      * How long did it take to ship?- Once DDE received the doll, only two days.
      * Was the quality appropriate for the price, in your opinion?- Yes.
      * Did the item look like the sales pictures?- Yes.
      * Were you satisfied with the product?- Yes.
      * If you weren't satisfied, how did the company solve your problem?- Doesn't apply
      * Would you order from this company again?- Yes.
      * Would you buy this company's products second-hand?- Doesn't apply.
       
      #272 Miss Deep, Sep 15, 2009
    13. What did you order? Little Fee Chiwoo
      * When did you order? July 19th
      * Did you order directly from the company, or through a distributor or dealer? Dealer :D
      * How was the communication? Wonderful as always :> Prompt and kind
      * How easy was it to pay? Very.
      * How long did it take to ship? 2 days! they sent her home as SOON as she arrived <3
      * Was the quality appropriate for the price, in your opinion? Of course!
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? of course :)
      * Would you buy this company's products second-hand? n/a
       
      #273 silvermasques, Sep 19, 2009
    14. * What did you order? Baby Brown Leekeworld Wig :)
      * When did you order? September 16, 2009
      * Did you order directly from the company, or through a distributor or dealer? Dealer
      * How was the communication? Very good, they're so fast!
      * How easy was it to pay? Quite
      * How long did it take to ship? Two days, it was fantastic
      * Was the quality appropriate for the price, in your opinion? Eh. I don't like wigs being so expensive, but I couldn't have gotten it any cheaper.
      * Did the item look like the sales pictures? Yes
      * Were you satisfied with the product? VERY. It came in a hair net and it was so shiny!
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Of course
      * Would you buy this company's products second-hand? N/A
       
      #274 Aerasashi, Sep 19, 2009
    15. What did you order? Bobobie Espree Normal Skin Large Bust
      When did you order? August 19
      How was the communication? Wonderful! They were very helpful and notified me when she came in.
      How easy was it to pay? Paypal
      How long did it take to ship? 2 days, Sent out as soon as she came in.
      Was the quality appropriate for the price, in your opinion? Yes
      Did the item look like the sales pictures? Yes.
      Were you satisfied with the product? Yes.
      If you weren't satisfied, how did the company solve your problem? N/A
      Would you order from this company again? of course
       
      #275 Keet, Sep 25, 2009
    16. What did you order?-A Bobobie ws song.
      When did you order?- Can't remember the exact date.
      Did you order directly from the company, or through a distributor or dealer?- dealer
      How was the communication?- excellant, they emailed me when they didn't have to and even went out their way to find a ws Song doll with a face up, so I didn't have to wait till they had more in.
      How easy was it to pay?- Easy.
      How long did it take to ship?- I think a week or two.
      Was the quality appropriate for the price, in your opinion?- yes
      Did the item look like the sales pictures?- Yes it did
      Were you satisfied with the product?- very much so
      If you weren't satisfied, how did the company solve your problem?- n/a
      Would you order from this company again?- yes, infact I've ordered and waiting for a doll.
      Would you buy this company's products second-hand?- n/a
       
      #276 morenwyn, Sep 27, 2009
    17. * What did you order? Dollzone Hid (Non-fullset)
      * When did you order? July 23, 2009
      * How was the communication? Excellent. I had one question midway through the wait, and it was answered the next day.
      * How easy was it to pay? There was an extra day's wait to pay due to needing an invoice sent, but the process itself was very smooth, done through Paypal.
      * How long did it take to ship? Roughly two months, but the majority of that was the wait for DZ to send the order to DDE. Once it arrived, DDE shipped immediately and he was here in two days.
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Absolutely
      * Would you buy this company's products second-hand? N/A
       
      #277 ScarletSeraph, Sep 28, 2009
    18. * What did you order? Two pairs of glass eyes (Lush Foliage and Sparkle Topaz)
      * When did you order? Friday, Sept 25th.
      * How was the communication? excellent, though it was just to say "here's your total"
      * How easy was it to pay? yes
      * How long did it take to ship? 6 hours? I ordered Friday morning, they were shipped Friday afternoon, they reached me Monday. :aheartbea
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? Yep! This is my second order with them
       
      #278 Ice Mutt, Sep 28, 2009
    19. * What did you order? Ringdoll Dylan
      * When did you order? 08/31/09
      * Did you order directly from the company, or through a distributor or dealer? Denverdoll
      * How was the communication? Great
      * How easy was it to pay? very easy, used paypal
      * How long did it take to ship? 30 days exactly
      * Was the quality appropriate for the price, in your opinion? the quality is great, especially for the price
      * Did the item look like the sales pictures? very much so, but cuter
      * Were you satisfied with the product? very
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? definately
      * Would you buy this company's products second-hand? n/a
       
      #279 v00kimba00v, Oct 5, 2009
    20. i went down there for my 23 bday with my family

      * What did you order? green eyes and a pattren
      * When did you order? I went in and got them my self
      * Did you order directly from the company, or through a distributor or dealer?
      * How was the communication? wounderful i called and they put thing things i wanted on the side. so when i came they where ready for me to look at.
      * How easy was it to pay? yes. Fast simple and clean.
      * How long did it take to ship? 0 days went in and got it
      * Was the quality appropriate for the price, in your opinion? very good and fair.
      * Did the item look like the sales pictures?yes
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?n/a
      * Would you order from this company again? yes
      * Would you buy this company's products second-hand? yes
       
      #280 Vila Star, Oct 5, 2009
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