Denverdoll Feedback (ALL)

* What did you order? A pair of eyelashes and a set of brown acrylic 10mm eyes.
* When did you order? I believe it was Thursday of last week.
* How was the communication? Minimal, but sufficient.
* How easy was it to pay? Very easy by credit card.
* How long did it take to ship? Never got a notice of shipment, but it arrived within four days, so that was awesome.
* Was the quality appropriate for the price, in your opinion? Definitely! The eyes particularly are gorgeous.
* Did the item look like the sales pictures? I'd say that the eyes looked better than the picture, honestly.
* Were you satisfied with the product? Yes!
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Yes, definitely.
* Would you buy this company's products second-hand? N/A

 

* What did you order? A pair of Guess Doll Converse-like fold downs for SD.
* When did you order? June 19th
* How was the communication? Great
* How easy was it to pay? Very easy; paid by paypal invoice after shipping was calculated
* How long did it take to ship? Arrived (finally) on July 21 (more on this below).
* Was the quality appropriate for the price, in your opinion? Definitely. The shoes are great.
* Did the item look like the sales pictures? Exactly
* Were you satisfied with the product? Yes, once it finally arrived.

* If you weren't satisfied, how did the company solve your problem?
I ordered the shoes on June 19th, a saturday. They confirmed shipping options and invoiced me on June 21st. I paid immediately and they shipped the same day. I was expecting that with the shipping options I chose, the shoes would arrive in approximately two weeks, and they did.

Unfortunately, DDE sent me the wrong shoes. I had ordered SD sized shoes, but got MSD size instead. I emailed them that night and the next day they emailed me back to say they were sending the correct shoes that day and that I should simply keep the MSD shoes.

The SD size finally arrived July 21 and I'm very happy with the quality and price. They handled the problem quickly and professionally and I appreciate that they did so.


* Would you order from this company again? Absolutely
* Would you buy this company's products second-hand? Not really applicable.

 

* What did you order? You name it, I've probably ordered it from DDE! Dolls, on topic and off, wigs, patterns, rement, eyes, etc. Have 2 preorders/layaways in progress now.
* When did you order? The latest was at the beginning of this month/Aug.
* How was the communication? Communication is always good, they're quick to respond, always helpful.
* How easy was it to pay? As someone else said, too easy! lol!
* How long did it take to ship? If they have it in stock they ship immediately.
* Was the quality appropriate for the price, in your opinion? Yes
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Definitely yes
* If you weren't satisfied, how did the company solve your problem? The one time I got a doll I wasn't happy with (I didn't think she looked like the promo pictures and that was not DDE's fault), they took it back for store credit.
* Would you order from this company again? Always
* Would you buy this company's products second-hand? Not really applicable.

 

* What did you order? Bobobie Sprite (mature)(WS)
* When did you order? May 8, 2009
* How was the communication? Amazing. Very friendly and super fast.
* How easy was it to pay? Very. Done by Paypal.
* How long did it take to ship? Got her in 4 days (including the weekend).
* Was the quality appropriate for the price, in your opinion? Even better than expected.
* Did the item look like the sales pictures? Exactly.
* Were you satisfied with the product? Yes.
* If you weren't satisfied, how did the company solve your problem? No problems at all.
* Would you order from this company again? Without a second thought.
* Would you buy this company's products second-hand? Probably.

I ordered from DenverDoll having absolutely no experience with bjds. They were extremely helpful and answered all of my questions accurately and quickly. They also shipped the doll really fast. This doll was a gift for my sister (her first bjd) and I decided last minute that this was the doll I wanted to get her. I ordered her and she arrived in the mail within 4 days and that's including the weekend. I was extremely pleased and impressed with DenverDoll. I would definitely recommend them and will order from them again in the future.

 

* What did you order?
Littlefee dress, shoes, wig, SD shoes

* When did you order?
August 9th

* How was the communication?
n/a

* How easy was it to pay?
easy, with credit card

* How long did it take to ship?
next day delivery, shipped day after order, received day after shipped

* Was the quality appropriate for the price, in your opinion?
Yes.

* Did the item look like the sales pictures?
yes

* Were you satisfied with the product?
yes

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
Yes

* Would you buy this company's products second-hand?
Yes

 

* What did you order?
A Minifee A-line Boy Lishe in NS
* When did you order?
May 26th
* How was the communication?
Very good, and prompt
* How easy was it to pay?
Super easy & Flexible
* How long did it take to ship?
5 days Via UPS :P
* Was the quality appropriate for the price, in your opinion?
Beyond worth it.
* Did the item look like the sales pictures?
Even better!
* Were you satisfied with the product?
115% satisfaction!
* If you weren't satisfied, how did the company solve your problem?
n/a
* Would you order from this company again?
Just did again tonight! Lol
* Would you buy this company's products second-hand?
n/a since they're dealers~

 

* What did you order? 2 shaggies wigs & 1 full set outfit for SD
* When did you order? 8/15
* How was the communication? great
* How easy was it to pay? Too easy! lol
* How long did it take to ship? I wanted the 2 day shipping and it arrived in 2 days
* Was the quality appropriate for the price, in your opinion? I think so
* Did the item look like the sales pictures? yes
* Were you satisfied with the product? yes
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Yes!!
* Would you buy this company's products second-hand? I think so

 

* What did you order? Two pairs of Littlefee hands and two silicon wig caps.
* When did you order? Friday, August 20th.
* How was the communication? Quick and perfect
* How easy was it to pay? Easy; paid via paypal.
* How long did it take to ship? They were in stock, so it shipped the same day. ^_^ I had them this morning!
* Was the quality appropriate for the price, in your opinion? Yup.
* Did the item look like the sales pictures? Yes.
* Were you satisfied with the product? Very much so.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Most definitely.

 

* What did you order?
Bobobie Mei, lilac toned, with face up, Bobobie Espree, mature type, normal tone, with face up, a Fwigs grab bag, Glib 14 mm Acrylic eyes--in Poppy and Deep green/gray
* When did you order?
August 6th
* How was the communication?
Lovely--an eye color I ordered was out of stock, and I was sent an email to see if there was anything else I wanted. Friendly, too.
* How easy was it to pay?
Very easy
* How long did it take to ship?
The day after I confirmed my order--everything arrived on the 11th
* Was the quality appropriate for the price, in your opinion?
Yes, absolutely
* Did the item look like the sales pictures?
A gazillion times better. My girls are beautiful!
* Were you satisfied with the product?
Yes! Very much so!
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
I plan to do just that!
* Would you buy this company's products second-hand?
Probably. Depends on the product.

 

What did you order?: Dollzone peyton wig, Dollzone Tess wig, and 2 pairs pf GuessDoll party shoes
When did you order?: September 5th 2010
How was the communication?: Great, I promptly recieved a confirmation e-mail and a shipping e-mail including a tracking number, the next business day.
How easy was it to pay?: Very easy, used my debit card.
How long did it take to ship?: 3 days for the domestic best and cheapest option. I was really surprised how quickly the package arrived, especially after a holiday weekend.
Was the quality appropriate for the price, in your opinion?: Yes
Did the item look like the sales pictures?: Mostly, the auburn Tess wig is darker then I thought it would be, but still gorgeous all the same.
Were you satisfied with the product?: Yes
If you weren't satisfied, how did the company solve your problem?: N/A
Would you order from this company again?: Absolutely
Would you buy this company's products second-hand?: N/A

 

* What did you order?
Impldoll Erica in real skin; Dollheart stockings

* When did you order?
September 6th, 2010

* How was the communication?
Good! I requested the one Erica they had in stock, and they sent a note with the invoice assuring me I was getting that particular doll. They also updated me with a shipping notice.

* How easy was it to pay?
Simple with Paypal. They sent me an invoice the next day (I ordered on Labor Day, otherwise I think they would have responded the same day).

* How long did it take to ship?
Three days--they shipped Tuesday morning, and she arrived Friday around 1pm.

* Was the quality appropriate for the price, in your opinion?
Absolutely. The doll is beautiful! (And the stockings are nice too.)

* Did the item look like the sales pictures?
Yes, the default faceup looks just like the one in the official pictures. If anything, she's prettier in person.

* Were you satisfied with the product?
Completely.

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
Yes, it was a very nice experience.

* Would you buy this company's products second-hand?
I don't think they have their own products, but I consider them a reputable dealer.
​

 

* What did you order?
A pair of YoSD socks by DollHeart.
* When did you order?
March 19th 2010
* How was the communication?
Communication was very polite and pleasant.
* How easy was it to pay?
Really fast and easy.
* How long did it take to ship?
14 hours after I made payment, very fast.
* Was the quality appropriate for the price, in your opinion?
It was more than appropriate for the price. I am very pleased with the quality.
* Did the item look like the sales pictures?
Yes, exactly like the picture.
* Were you satisfied with the product?
Yes, extremely satisfied with it.
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Yes, I would indeed. I look forward to buying from this company again, their shipping is so much cheaper than most places since they are in my country.
* Would you buy this company's products second-hand?
Yes, I would.

 

* What did you order?
A Shaggies Pale Ash Tiger Wig.
* When did you order?
Saturday afternoon
* How was the communication?
Very prompt and polite! Got back to us in a few hours! : )
* How easy was it to pay?
Quick and easy.
* How long did it take to ship?
She actually got it out with Saturday's mail. I was very impressed!
* Was the quality appropriate for the price, in your opinion?
Definitely. The wig is gorgeous and soft!
* Did the item look like the sales pictures?
The color was a tad darker, but that's to be expected. Either way the color was gorgeous.
* Were you satisfied with the product?
For Sure! Even though the doll I wanted to order was marked in-stock, they didn't have it.
* If you weren't satisfied, how did the company solve your problem?
They quickly e-mailed us to say the doll was not in stock and asked how we would proceed. I went a head and ordered the wig and they took down the in-stock listing for the doll.
Other than that slight disappointment, i was very impressed with everything. : )
* Would you order from this company again?
For sure.
* Would you buy this company's products second-hand?
Well, they're a dealer...so...

 

Okay wow!

* What did you order? Dollfairyland Wig
* When did you order? 9/18/2010
* How was the communication? I didn't have time to ask any questions so I can't say.
* How easy was it to pay? Extremely easy
* How long did it take to ship? My wig shipped a couple of hours after I ordered it on a Saturday. No lie.
* Was the quality appropriate for the price, in your opinion? Excellent
* Did the item look like the sales pictures? Exactly
* Were you satisfied with the product? Yes
* Would you order from this company again? Without a doubt!
* Would you buy this company's products second-hand? Certainly

 

* What did you order? I haven't left feedback for them in some time, and have placed several orders since then, so let's just say, eyes, eyelashes, eye putty, a souldoll body, a realpuki, shoes, wigs, etc.
* When did you order? several dates
* How was the communication? Perfect. They answer any questions lickety split, let you know when your order ships and give the tracking number right away
* How easy was it to pay? Extremely easy-have done paypal, credit card and layaway-all are super easy
* How long did it take to ship? they ship right away-like in a couple of hours!
* Was the quality appropriate for the price, in your opinion? They carry high quality items at great prices
* Did the item look like the sales pictures? Exactly
* Were you satisfied with the product? Yes, always
* Would you order from this company again? Yes, just about anytime there's extra $ in my paypal account...
* Would you buy this company's products second-hand? N/A

 

* What did you order?
A fullset Chicline El during the event.
* When did you order?
May 26 2010
* How was the communication?
Mostly good
* How easy was it to pay?
Very easy. They sent me an invoice for each of the 4 months for the layaway and I just paid with paypal.
* How long did it take to ship?
Way too long. Right after they sent me the invoice for the third payment, they sent me an email informing me my doll was accidentally never ordered!Thankfully they had Fairyland do a rush order and I still received him...just a month later than he was supposed to.
* Was the quality appropriate for the price, in your opinion?
Eh...Yes and no. It's a beautiful doll, but because they rushed it, there were problems:
no magents in hands
eyelashes came loose
pants are about an inch too big
* Did the item look like the sales pictures?
Yes
* Were you satisfied with the product?
Mostly
* If you weren't satisfied, how did the company solve your problem?
After they misplaced my order, they offered a gift card and asked fairyland to send it rush order. DDE also traded with me the hands they had in stock, for mine that didn't have magnets.
* Would you order from this company again?
If it is in stock. Not sure yet about preorder.
* Would you buy this company's products second-hand?
Yes, I would.

 

* What did you order?
5stardoll emily preorder
* When did you order?
June 30th 2010 although it was it didn't get recieved until the 5th because of holiday weekend and stuff.
* How was the communication?
Communication was okay they answered all my questions and replyed politely. However they took a long time processing my order and when I emailed them tey said they misspealed my paypal. Then when my order was ready to ship they called my another name. But we all make mistakes.
* How easy was it to pay?
Easy paypal
* How long did it take to ship?
10 weeks total but only one or two days after they recieved it. (it was a preorder)
* Was the quality appropriate for the price, in your opinion?
Very much. 5stardoll is wonderful.
* Did the item look like the sales pictures?
No, better then photo.
* Were you satisfied with the product?
Yes
* If you weren't satisfied, how did the company solve your problem?
There was a few very minor communtication problems but it didn't get involved with me recieving my order so I don't mind.
* Would you order from this company again?
Yes, if I need something and they offer it I will definetly order through them.
* Would you buy this company's products second-hand?
I don't think they have products being that they are a dealer.

 

* What did you order?
DollZone fashion, shoes and Leeke wig.
* When did you order?
September 19 (over a weekend)
* How was the communication?
Wonderful, easy.
* How easy was it to pay?
Fast and easy. I chose Paypal and was invoiced early the next workday.
* How long did it take to ship?
Shipped the next day and I received it two days later.
* Was the quality appropriate for the price, in your opinion?
Price was the same as from the factory company, but without overseas shipping! YAY! Quality was as expected.
* Did the item look like the sales pictures?
Yes, exactly like the picture.
* Were you satisfied with the product?
Yes, very much so.
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Yes, I would. I like being able to buy bits & pieces (fashions or shoes, etc. - since I usually only collect only one type of doll) from some overseas' companies here in the USA.
* Would you buy this company's products second-hand?
Yes.

 

* What did you order?
A Pukipuki Pongpong with special faceup

* When did you order?
Started the layaway in July, final payment was September 30

* How was the communication?
Excellent! They were prompt to answer any questions I had and were able to ask Fairyland to give my Pongpong the eyebrows from the default Sugar faceup.

* How easy was it to pay?
Super easy, they were great about paypal invoicing and were prompt in sending the final invoice early when I requested it.

* How long did it take to ship?
Surprisingly fast! Shipped out Friday the 1st, got here Saturday the 2nd!

* Was the quality appropriate for the price, in your opinion?
Yes

* Did the item look like the sales pictures?
Not exactly, because of the custom eyebrows, but exactly how I wanted her!

* Were you satisfied with the product?
Completely, totally, 100% satisfied

* If you weren't satisfied, how did the company solve your problem?
n/a

* Would you order from this company again?
Yes

* Would you buy this company's products second-hand?
Yes

 

* What did you order?
Planetdoll Cindy in tan skin
* When did you order?
September 27
* How was the communication?
Quick! Got an email right away confirming order, and one notifying me of shipment the same day.
* How easy was it to pay?
Very easy.
* How long did it take to ship?
She was in stock, so I received her three days later.
* Was the quality appropriate for the price, in your opinion?
Price was the same as from the factory company, but without the overseas shipping cost. Quality was better than I expected.
* Did the item look like the sales pictures?
Yes. Not as dark as I expected and I was pleasantly surprised with her pretty color.
* Were you satisfied with the product?
Yes, very much so.
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Yes, I will, and have before.
* Would you buy this company's products second-hand?
Yes.