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Denverdoll Feedback (ALL)

May 10, 2006

    1. * What did you order?
      Doll Chateau k-body-08, k-body-13, and event William

      * When did you order?
      August 1, 2016

      * How was the communication?
      Excellent

      * How easy was it to pay?
      Very easy, went through PayPal

      * How long did it take to ship?
      Shipped January 27, 2017, arrived January 30, 2017, so 3 days

      * Were there any missing or broken items in your order?
      Nope

      * If there were any problems with your order, how did the company handle them?
      No problems

      * Would you order from this company again?

      Most definitely :)
       
    2. What did you order?
      Doll-Leaves Teenage Dream Nina (Pre-Order)

      When did you order?
      September 6th

      How was the communication?
      Awesome. They made me aware of every step of the process, such as when they placed the order, were taking my payment, and when they received my package and would send it to me

      How easy was it to pay?
      Super easy, no issued happened at all

      How long did it take to ship?
      It took about 2 months

      Was the quality appropriate for the price, in your opinion?
      Yes. I paid the same price I would have if I had gone directly through Doll-Leaves

      Did the item look like the sales pictures?
      For the most part, yes. The images had trouble giving justice to some of my favorite features on my doll though, such as her little teeth and the daintiness of her fingers

      Were you satisfied with the product?
      Yes. So much so that i am currently going through them to order my second doll
       
    3. * What did you order?
      Doll Chateau Xavier (With faceup B)

      * When did you order?
      May 10 2017

      * How was the communication?
      What little there was, it was really good. It took them a day to send me a PayPal invoice, but wasn't bad.

      * How easy was it to pay?
      AMAZINGLY, I did a payment plan and It was very easy.

      * How long did it take to ship?
      3 days

      * Were there any missing or broken items in your order?
      Nope, it was absolutely perfect.

      * If there were any problems with your order, how did the company handle them?
      No problems

      * Would you order from this company again?

      I certainly would, I'm already planning my next order.
       
    4. What did you order?
      A Fairyland Minifee via the A La Carte options. My girl was a Ante sculpt on the A-line body with cutie legs, B bust, #6 hands, and the factory face up

      When did you order?
      I ordered the doll in the beginning of June, 2017

      How easy was it to pay?
      Super easy! I went with the layaway plan where you put down 25% upfront and pay the rest when the doll arrives to them, and used paypal to make my payments. They emailed me and sent an invoice for the first payment, and pulled the second payment when the doll arrived to them. They emailed me every step of this process, letting me know what was going on

      How long did it take to ship?
      Once they emailed me that they had the doll, it only took about 2 days for me to receive her

      Was the quality appropriate for the price, in your opinion?
      The quality of the item and the level of care they put into packaging were both appropriate for the price.

      Did the item look like the sales pictures?
      The doll looked exactly like the items shown

      Were you satisfied with the product?
      Very

      Any problems?
      None at all.

      I've gone through DDE three times now, and I will continue to go through them. They provide amazing customer service, communication throughout the entire process, and seem to actually care about their customers and providing them the best service possible.
      I couldn't recommend them any more.
       
    5. * What did you order?
      Pipos Pi Pang in gray skin, blank

      * When did you order?
      August 31, 2017

      * How was the communication?
      I normally got a response within 24 hours during weekdays, so great. Always friendly and helpful~

      * How easy was it to pay?
      I paid via PayPal and layaway, so easy.

      * How long did it take to ship?
      Shipped 9/26/17 and arrived 9/29/17

      * Were there any missing or broken items in your order?
      Nope

      * If there were any problems with your order, how did the company handle them?
      No problems

      * Would you order from this company again?

      Yep.
       
    6. * What did you order?
      Doll Leaves Lilith

      * When did you order?
      March 2017

      * How was the communication?
      Outstanding

      * How easy was it to pay?
      Extremely - I put my order on layaway using PayPal

      * How long did it take to ship?
      About 3 months, after I made my last payment

      * Were there any missing or broken items in your order?
      No

      * If there were any problems with your order, how did the company handle them?
      No problems at all

      * Would you order from this company again?
      You betcha!
       
    7. I ordered several in-stock items, a pair of Minifee hands, a pair of MSD pants and a SD sweatshirt. They were shipped quickly and arrived in perfect shape. Quality of packaging and items was great.
       
    8. What did you order?
      An in-stock LM Jeremy, on layaway

      When did you order?
      Aug. 4th or 5th 2017

      How easy was it to pay?
      Very easy when paying by credit card.

      How long did it take to ship?
      Arrived Oct 31, 2017, due to the layaway schedule.

      Was the quality appropriate for the price, in your opinion?
      Oh my god yes, my boy is so adorable and perfect, better than I was thinking

      Did the item look like the sales pictures?
      He's much cuter, even with the factory faceup

      Were you satisfied with the product?
      Yes!
       
    9. * What did you order?
      Bobobie Moony

      * When did you order?
      August 2017

      * How was the communication?
      Didn't need much this time but they were quick to fix issues with my invoice

      * How easy was it to pay?
      Very PayPal

      * How long did it take to ship?
      Shipped on December 18th, so... four months

      * Were there any missing or broken items in your order?
      No

      * If there were any problems with your order, how did the company handle them?
      The only issue was my invoice was originally sent to the wrong PayPal but it was taken care of promptly

      * Would you order from this company again?
      I'm sure I will in the future
       
    10. What did you order?
      Leekeworld event: $15 for random 7/8 wigs. I ended up with a long dark champagne wig with straight bangs. The tag said "WS-031"

      When did you order?
      February 4th 2018

      How easy was it to pay?
      Easy, used my credit/debit card.

      How long did it take to ship?
      They shipped the next day, and arrived 3 days later

      Was the quality appropriate for the price, in your opinion?
      This wig is glorious! I can't believe I spent less than $20 for it, that's after shipping!

      Did the item look like the sales pictures?
      No picture available, as it was a random wig, but I will say that the color it is labeled as (Dark Champagne) looks a bit lighter and more orange in person than it does on the color chart. It really depends on the lighting though.

      Were you satisfied with the product?
      Absolutely!

      Shown on a Dream of Doll Petsha. Wig has been modified with elastic on the inside to fit her head, as it was one size too large for her. That was my own fault, not Denverdoll's.

      [​IMG]

      [​IMG]
       
    11. What did you order?
      ResinSoul Winter in Purple Skin

      When did you order?
      November 20, 2018

      How easy was it to pay?
      Extremely easy through Paypal.

      How long did it take to ship?
      Arrived after Thanksgiving. November 23, 2018.

      Was the quality appropriate for the price, in your opinion?
      Yes!

      Did the item look like the sales pictures?
      Yes.

      Were you satisfied with the product?
      Of course.
       
    12. What did you order?
      Altis Fullset

      When did you order?
      September 10th

      How easy was it to pay?
      I had the doll on layaway and paid via PayPal. Super easy!

      How long did it take to ship?
      It took about four to five days to arrive once shipped. It actually came a day early!

      Was the quality appropriate for the price, in your opinion?
      I was very impressed with Fairyland’s product quality and I felt it warranted the price. The shipping through DDE was very affordable and I’m happy all around.

      Did the item look like the sales pictures?
      Yep! Surprisingly so. I was very happy and everything arrived in perfect condition.

      Were you satisfied with the product?
      Yep! He’s probably my new favorite doll

      Any problems?
      Nope! DDE was very quick with communication. They answered all my questions and were accommodating when I wanted to pay off my layaway early. I’d definitely go through them again.
       
    13. What did you order?
      Jinny Wig Billy and clothes

      When did you order?
      Feb 23rd 2019

      How easy was it to pay?
      Very easy used pay pal

      How long did it take to ship?
      It arrived 07 March 2019

      Was the quality appropriate for the price, in your opinion?
      Yes, very much and packaged well

      Did the item look like the sales pictures?
      Yes but better

      Were you satisfied with the product?
      Completely very easy to order fast communication for payment and shipping will use again