1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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Denverdoll Feedback (ALL)

May 10, 2006

    1. I suppose I should do this, though it's a little over due. >>;

      What did you order?

      A Dollzone Ray plus a wig and shoes.

      When did you order?
      Sunday, Aug 24th (at like midnight...so it might have technically been the 25th)

      How easy was it to pay?
      Very easy, paid with my debit card.

      How long did it take to ship?
      It shipped out the next morning (even though the website says they're closed Mondays). It got here Wednesday the 27th.

      Was the quality appropriate for the price, in your opinion?
      Oh yeah. I mean...Dollzone kind of sets the prices and everything, but considering what I paid and how awesome the service was, it was great.

      Did the item look like the sales pictures?
      Yuppers.

      Were you satisfied with the product?
      Amazingly. It shipped out fast, got here fast. He was packaged well and I'm absolutely in love with the boy. I'm so glad DDE could help me bring him home.
       
    2. What did you order?
      A leeke wig and some of their Dale Ray shoes.

      When did you order?
      Don't - remember? This summer has been busy as all get out

      How easy was it to pay?
      Very easy, I paid with Paypal

      How long did it take to ship?
      I got the items within a week and a half, which is great considering I live in Canada

      Was the quality appropriate for the price, in your opinion?
      Fantasic. These are the absolute best slender mini shoes I've found anywhere I hope they make a ton of different styles.

      Did the item look like the sales pictures?
      Exactly

      Were you satisfied with the product?
      Very satisfied, I'll almost certainly order from them again
       
    3. What did you order?
      I have ordered from DDE on several occasions. SO far I have bought a Tonner doll, Gracefaerie patterns, a couple of F wigs, some boy MSD underwear, eye putty, and some eyes.

      When did you order?
      Most recently within the last month- 2 separate orders

      How easy was it to pay?
      Very easy, I paid with Paypal

      How long did it take to ship?
      Shipped immediately and i got my stuff in a few days. We are talking from Denver to NC, so that is pretty awesome in my book.

      Was the quality appropriate for the price, in your opinion?
      Great quality

      Did the item look like the sales pictures?
      Yes

      Were you satisfied with the product?
      Very satisfied. I am a regular customer
       
    4. What did you order?
      Dollzone Megi Tan Fullset

      When did you order?
      April 26, 2008

      How easy was it to pay?
      Very easy

      How long did it take to ship?
      He arrived June 10th since he wasn't in stock

      Was the quality appropriate for the price, in your opinion?
      Yes

      Did the item look like the sales pictures?
      Even better in person!

      Were you satisfied with the product?
      Very satisfied.
       
    5. What did you order?
      DZ Celine

      When did you order?
      Mid May

      How easy was it to pay?
      Easy with the credit card!

      How long did it take to ship?
      Maybe two weeks tops

      Was the quality appropriate for the price, in your opinion?
      Yes, well it is good especially since I didn't have to pay international shipping costs for my doll

      Did the item look like the sales pictures?
      Yes, it was the company sales picture but she does look like the photo.

      Were you satisfied with the product?Very much!

      I am planning to get my next doll from them since it was so easy and they have a great selection to choose from! I don't really care too much for the mainstream dolls so DDE is great for me to shop at.
       
    6. What did you order?
      Wysteria (Elfdoll).

      When did you order?
      27th June 2008 (pre-order on a special with shipping expected a month later).

      How easy was it to pay?
      Really straightforward with my credit card.

      How long did it take to ship?
      DDE posted out on 23rd July 2008. Left San Francisco on 25th July, arrived in the UK hub on 27th July.

      Was the quality appropriate for the price, in your opinion?
      Absolutely.

      Did the item look like the sales pictures?
      Yes.

      Were you satisfied with the product?
      Very much so. Great communication and fast shipping. So much so that I placed another order with them on 29th August and it hit the UK hub on 1st September.
       
    7. What did you order?
      Leekeworld Mihael and DiM Flowne

      When did you order?
      Earlier this year.

      How was the communication?
      Fantastic in both cases--personable AND informative

      How easy was it to pay?
      Very easy--I've used CC for one and paypal for the other and each method was just fine!

      How long did it take to ship?
      It was a couple months I think, as both dolls were pre-order items.

      Was the quality appropriate for the price, in your opinion?
      Yes, both items were in range of all other sales of these dolls, without the international shipping rates. Each doll is fantastic and worth the price.

      Did the item look like the sales pictures?
      Well, some promotional photos from doll companies vary a bit from the dolls they actually send (ex: the DiM Fairies had special eyes made for their photos), but each doll was close, and very lovely in person.

      Were you satisfied with the product?
      Absolutely! I would recommend this retailer to anyone in a heartbeat :)
       
    8. What did you order?
      Glib acrylic eyes, in "poppy".

      When did you order?
      Saturday, Sept 6th, 2008, arrived Wednesday, Sept 10th (Colorado to New Jersey)
      How was the communication?
      Just fine!

      How easy was it to pay?
      Via Paypal, you have to pay attention to the form instructions, but easy.

      How long did it take to ship?
      Pretty much right away--the eyes were in stock.

      Was the quality appropriate for the price, in your opinion?
      Very much so. Glib eyes are gorgeous even though they are some of the least-expensive eyes you can buy. And they are light so shipping is cheap;-)

      Did the item look like the sales pictures?
      Alwas better! Teeny pics on the internet do no show how nice the eyes are in person

      Were you satisfied with the product?
      Yes I am, and I'm finding I am using DDE more and more because they are clear about what they have in stock, they have a good selection, they ship promptly and without drama. The prices for some things are a tiny bit higher than other places, but the good service and the convenience of a reliable US dealer makes it worth it.
      __________________
       
    9. I could have sworn I posted here already... ._.

      What did you order?
      A few articles of clothing (two shirts, outfit), 2 head caps, 1 pair of boots

      When did you order?
      Quite a number of times this year.

      How was the communication?
      Amazing! Very responsive and helpful.

      How easy was it to pay?
      Very.

      How long did it take to ship?
      Just a few days. I was extremely surprised.

      Was the quality appropriate for the price, in your opinion?
      Yes. :)

      Did the item look like the sales pictures?
      Even better IRL.

      Were you satisfied with the product?
      Yes. And I have plans on ordering from them again soon. <3
       
    10. What did you order?
      Dollzone Yue with Face-up

      When did you order?
      July 23rd, 2008

      How easy was it to pay?
      Extremely easy via PayPal, then I was snail-mailed a hand written receipt

      How long did it take to ship?
      It was ordered on July 24th, arrived to DDE around Sept 6-7, 2008, and arrived via UPS on Sept 11, 2008. They said it would be 4-6 weeks. It took awhile, I'm sure, because of the face-up :)

      Was the quality appropriate for the price, in your opinion?
      It was a great deal because I didn't have to pay shipping from Dollzone! :)

      Did the item look like the sales pictures?
      Yep! Dollzone did a beautiful job. DDE did a great job packing it all up.

      Were you satisfied with the product?
      I love my new Yue :)
       
    11. What did you order?
      Jun Planning Ai "Freesia" and (preordered) Basic Natural Skin Puki Lily with faceup.

      When did you order?
      8/27/08

      How easy was it to pay?
      Very easy. They offer a number of options. I used Paypal.

      How long did it take to ship?
      The Ai shipped immediately and was at my house within two days. The Puki was shipped on 9/26/08 (30 days after I placed the preorder) and arrived within two business days.

      Was the quality appropriate for the price, in your opinion?
      Yes. The Puki was about the same price as on the Fairyland website, but I'm only having to pay domestic shipping, so that saves a bit. The Ai was on sale for a good price - plus that particular one was sold out everywhere else I looked.

      Did the item look like the sales pictures?
      Yes.

      Were you satisfied with the product?
      Yes, very much so.

      I just want to add that the women I dealt with at DDE were extraordinarily helpful. This is the first time I've ordered a "real" BJD (the Puki), and it was nice to be able to ask all my newbie questions and receive friendly, informative answers. I wouldn't hesitate to buy from them again.
       
    12. What did you order?
      A lot of clothes.

      When did you order?
      Around Sept. 11

      How easy was it to pay?
      Easily with CC

      How long did it take to ship?
      About 3 days from the day I ordered.

      Was the quality appropriate for the price, in your opinion?
      Yes, the quality was even better than what I was expecting.

      Did the item look like the sales pictures?
      Yes.

      Were you satisfied with the product?
      Yes, I would love to purchase from DDE again, as they are very fast and prompt. The communication was absolutely great too.
       
    13. What did you order?
      Bobobie Apollo

      When did you order?
      7/30/08

      How easy was it to pay?
      Simple. They took every means of payment I offered; visa giftcards and paypal.

      How long did it take to ship?
      My shipping notice hiot my mailbox on Friday while I was at con and he arrived early this morning!

      Was the quality appropriate for the price, in your opinion?
      Yes. His back is very very slightly chipped; but I can't say if he came like that or not. I don't remember doing anything to cause it but It's next to unnoticeable

      Did the item look like the sales pictures?
      Apollo is even mroe beautiful in real person

      Were you satisfied with the product?
      Absolutely. I'm absolutely in love with my first boy! I'll definitely be dealing with the DDE ladies again!
       
    14. What did you order?
      2 wigs, 2 sets of eyes, Eyelashes, and a Rement

      When did you order?
      9/18/08

      How easy was it to pay?
      Very easy, I used my card, but I could've also used my paypal account.

      How long did it take to ship?
      24 hours and it was on the way here. It arrived very quickly after.

      Was the quality appropriate for the price, in your opinion?
      Yes, the eyes have no bubbles, the color is vibrant....they're perfect. The wigs are beautiful and the rement is adorable.

      Did the item look like the sales pictures?
      Identical.

      Were you satisfied with the product?
      I couldn't be happier.
       
    15. Denver Doll is great. Never a problem with ANYTHING.
       
    16. Just got my item today! =D



      What did you order?
      Guess Dolls :: "Domino" Shoes

      When did you order?
      Ordered late on Sunday the 28th. Got and invoice and paid Monday, September 29.

      How easy was it to pay?
      Very easy! An invoice was sent the next day!

      How long did it take to ship?
      I am AMAZED at this! The package was shipped within 4 hours of my payment! I paid in the afternoon and was notified of shipment. It arrived to me today, which is Wednesday the 1st! A total of 2 days for shipment and it was first class! Amazing.


      Was the quality appropriate for the price, in your opinion?
      Absolutely! You'd think I paid $40 for shoes like these, where they were only $16.

      Did the item look like the sales pictures?
      Exactly, and better!

      Were you satisfied with the product?
      Yes! I would order from Denver Dolls again!! =D
       
    17. Here I go again:
      Ordered: Minifee Shushu B-line Friday of Labor day weekend.
      She arrived today, October 10, 2008 as promised. Well packaged and beautiful.
      My only complaint is DDE has had too much of my money this year. They continue with excellent service and fast response to e-mails.
       
    18. What did you order?
      LeekeWorld Kristin Shoes
      DollZone Blk. Mid Length Dress
      DollZone Face Protector
      Paige Wig

      When did you order?
      September 9.

      How easy was it to pay?
      Very. I made an error with my credit card number, and Gina was amazing in contacting me and getting it sorted out asap.

      How long did it take to ship?
      Sept 14. The delay was due to calculating international shipping and the credit card issue.

      Was the quality appropriate for the price, in your opinion?
      Definitely, I'm really happy with my goodies!

      Did the item look like the sales pictures?
      Yes

      Were you satisfied with the product?
      Very. They were super patient with me when I emailed them questions regarding wig colours, and generally a pleasure to deal with. Only thing I'd want to change is that it'd be lovely for there to be a picture of the different wig colours :)

      I am definitely going to be dealing with DenverDoll again!
       
    19. What did you order?
      An AS Gus Girl

      When did you order?
      Late August

      How easy was it to pay?
      Extremelly easy.More convenient than paypal.

      How long did it take to ship?
      It arrived Today.

      Was the quality appropriate for the price, in your opinion?
      Absolutely

      Did the item look like the sales pictures?
      Definate yes.She's gorgeous IRL!!

      Were you satisfied with the product?
      Coldn't be more satisfied.

      I must say Denverdoll are simple amazing.Super fast e-mail replys,patient and they're wonderful people,a pleasure to do business with.I'll be sure to order form them again!

      Very well put.
       
    20. What did you order?
      A ws puki body with ani faceplate, WS Piggie parts, and a NS skull mask

      When did you order?
      10-16-2008 at around 10PM

      How easy was it to pay?
      Very easy ^-^

      How long did it take to ship?
      It was shipped on the 18th, and arrived on the 20th!

      Was the quality appropriate for the price, in your opinion?
      Yes, and it saved me a good bit on shipping.

      Did the item look like the sales pictures?
      Exactly the same.

      Were you satisfied with the product?
      I'm very happy to finaly have my own puki. There was a little problem of they didn't have the NS skull masks in stock, but they got to me right away. They gave me the option to substitute a white skin one instead or they would order me a NS from Fairyland. I opted for the white, and I actualy like it better!