My first doll didn't have a faceup and none of mine have been ordered with them, because part of what attracted me to this hobby was doing faceups. My characters are also usually uhhh... unique, so I feel like this is a "if you want it done right, you gotta do it yourself" situation. Buuut... my second came with one that I suppose was complimentary? She's an artist doll (Villitunes Gloriana) and Villitunes did one even though I didn't ask for it, which was super sweet of her. I plan to wipe it because it doesn't match my character at all, but it's nice to have her not be blank while I wait to get my respiratory supplies in order.