*What did you order? Dollmore Adam Dollpire Hand Set WS * When did you order? 28th November 10 * How was the communication? I posted on their Q & A board and they answered all my questions. I didn't get any notification of my order or when my item shipped though but I just logged into my account and checked my order status for all that anyway so it wasn't an issue for me this time. * How easy was it to pay? It was relatively easy once I had their paypal address. * How long did it take to ship? Actually, I got it today (3rd December 2010) so all up from order to receipt of item, 6 days. Not bad for an overseas company, but I suspect it was due to the item being in stock when I ordered. * Was the quality appropriate for the price, in your opinion? Yes, the quality is very nice. * Did the item look like the sales pictures? I didn't get blushing done on the hands I ordered but that aside, yes it did look like the picture. * Were you satisfied with the product? Very satisfied. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? This is actually my second order with them so I was more prepared this time for the 'quirks' of the site and the order form. Overall, it was a pretty painless process so yes, I would order from them again. * Would you buy this company's products second-hand? It depends how much it was and in what condition and if I was looking for that particular thing.