1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Dream of Doll feedback!

Sep 16, 2007

    1. What did you order?
      Wig and Twing-Key

      When did you order?

      21st of April

      How was the communication?

      super fast~

      How easy was it to pay?

      Paypal, simple.

      How long did it take to ship?

      Around 4 days, after the 8-9 week wait... -_-

      Was the quality appropriate for the price, in your opinion?

      Of cousre~ The face up is nothing short of amazing and the quality of the wig is great~

      Did the item look like the sales pictures?

      Yep.

      Were you satisfied with the product?

      Yes. ^^ Ecept the long waiting time. They say that they will ship with in 6 weeks but I got her in my 9th week of waiting. On the other hand they did upgrade her body for free, because the normal girl body was out of stock, so I would have had to have waite even longer for the body I wanted!
       
    2. What did you order?
      DoT H.Ducan with pink face-up & default clothing and a wig

      When did you order?

      May 1st 2008

      How was the communication?

      Good. I e-mailed them a few times and they got back to me quickly.

      How easy was it to pay?

      Easy [I used Paypal].

      How long did it take to ship?

      7 weeks 4 days.

      Was the quality appropriate for the price, in your opinion?

      Yes.

      Did the item look like the sales pictures?

      Yes.

      Were you satisfied with the product?
      Totally. I'll probably buy another doll from them sometime.
       
    3. What did you order?
      fur wig, fiber wig, DOI shoes

      When did you order?
      3 july 08

      How was the communication?
      Great! I asked them a Q on the Q&A and they responded quickly and politely. DOD's communication has been excellent lately. : D

      How easy was it to pay?
      Used paypal - easy. ^^

      How long did it take to ship?
      Same day I placed the order lol~

      Was the quality appropriate for the price, in your opinion?
      Yep

      Did the item look like the sales pictures?
      Yes, though the fur wig was a sliiight shade darker than the pictures.

      Were you satisfied with the product?
      Yes~! : D <3
       
    4. What did you order?
      DoC Tender Zen with default face-up + wig.

      When did you order?
      May 24, 2008

      How was the communication?
      It was wonderful and quick! I used their Q&A and I would always get a friendly reply within 24 hours.

      How easy was it to pay?
      I used Paypal. Fast and simple. :)

      How long did it take to ship?
      About 6 weeks. She was shipped on July 8th and arrived at my doorstep on the 11th. DoD offered to ship my doll earlier than scheduled when I told them that I had conflicting vacation plans, and they kept to their promise! x]

      Was the quality appropriate for the price, in your opinion?
      Worth every penny. The face up is absolutely stunning and the wig is very soft and of amazing quality.

      Did the item look like the sales pictures?
      Even better!

      Were you satisfied with the product?
      Absolutely. :D :aheartbea DoD is such a wonderful company and I would definitely buy from them again.
       
    5. What did you order?
      DoT clothing

      When did you order?
      July 5th

      How was the communication?
      Great. I didn't need to contact them.

      How easy was it to pay?
      Easy. I used Paypal.

      How long did it take to ship?

      17 days. [arrived on the 23rd day]
      Was the quality appropriate for the price, in your opinion?
      Yes.

      Did the item look like the sales pictures?
      Yes.

      Were you satisfied with the product?
      Totally. From reading other people's feedback, I thought they might have shipped it a bit faster though.
       
    6. What did you order?
      E-an +dress and tender head both with face ups

      When did you order?
      21st of May

      How was the communication?
      super fast~

      How easy was it to pay?
      Paypal, simple.

      How long did it take to ship?
      Around 4 days, after the 8-9 week wait... -_-

      Was the quality appropriate for the price, in your opinion?
      Beautiful. I'm speechless, as E-an is just so wonderful.

      Did the item look like the sales pictures?
      Yep.

      Were you satisfied with the product?
      Yes! Yes and yes!!!
       
    7. What did you order?
      E-an +dress with face-up

      When did you order?
      5th of May

      How was the communication?
      pretty quick within 48 hours

      How easy was it to pay?
      :D paypal, easy!

      How long did it take to ship?
      5 or so days...after it got "missent" by the USPS and after a 13 week wait from DOD

      Was the quality appropriate for the price, in your opinion?
      yes :)

      Did the item look like the sales pictures?
      Yes

      Were you satisfied with the product?
      Very much so!
       
    8. I cant believe I never posted this....

      What did you order?
      DoB Pisce, DoC wig[mc-05]
      When did you order?
      ordered 4/14/'08 - received 6/18/'08
      How was the communication?
      Amazing! Within 24 hour they responded to all of my messages on their Q&A board
      How easy was it to pay?
      Simple, Took a picture of the credit card and ID and sent it to them via Q&A forum
      How long did it take to ship?
      2 months @.@ but once they shipped him out, only took 3 days to arrive
      Was the quality appropriate for the price, in your opinion?
      oh my goodness yes! the resin is amazing! it has a nice weight to it and feels as heavy as a kitten his size would feel. very lifelike.
      Though, there was a problem. It seems as if they were rushing because when I received him, one of the faceplates was glued onto it's head backing. Once I got it off, the magnets on both heads fell out. But its not really a big deal, they just rushed the order.
      Did the item look like the sales pictures?
      Pretty much so! mine came with no faceup so it looked as close as it could to the pictures.
      Were you satisfied with the product?
      98% satisfied..... it would have been 100% if
      - they didn't rush the order last minute- the faceplate was glued to the head back and then there wasn't enough glue on the right side of the magnets to hold them in
      - they had sent the eyes I requested- I requested brown eyes and I think they mixed it up with the person before me because i got their eyes and they got mine, not a big deal though.
       
    9. What did you order?
      Camine (without faceup), H. Ducan (without faceup/dress), wig (can't remember which o.O)
      When did you order?
      June 7th, 2008.
      How was the communication?
      Very good.
      How easy was it to pay?
      Extremely. :)
      How long did it take to ship?
      Four days? Five? Not long. :X
      Was the quality appropriate for the price, in your opinion?
      I do believe so. :3
      Did the item look like the sales pictures?
      Yes indeedy, as far as a faceupless doll can compare to the company pictures.
      Were you satisfied with the product?
      Extremely, though I do have a couple of gripes (one I saw coming, one I didn't). The wig I ordered was silver, and it was wefted, and at the top where the fibers meet I can see a bit of the cap. But I'd seen evidence of this with others' DoD wigs, so I wasn't surprised. Also, my Ducan has shiny parts on his face (but I have no idea what that could be from). One of his thighs was left unsanded, but that's easily remedied.
       
    10. What did you order?
      Dress, wig & a pair of eyes
      When did you order?
      July 24th, 2008.
      How was the communication?
      They emailed me the order confirmation, payment received & shipment notice.
      How easy was it to pay?
      Simple as ABC
      How long did it take to ship?
      Five days, could have been shorter as I had waited over the weekend to collect my package.
      Was the quality appropriate for the price, in your opinion?
      Absolutely worth the buy!
      Did the item look like the sales pictures?
      Yup, they are very pretty.
      Were you satisfied with the product?
      Definitely will buy again.
       
    11. What did you order?
      Lahoo and a fur wig

      When did you order?
      11th of May

      How was the communication?
      Great

      How easy was it to pay?
      Really easy, I used paypal.

      How long did it take to ship?
      About 11 weeks after placing the order

      Was the quality appropriate for the price, in your opinion?
      The wig is just love, super soft, and a great fit on my boy. The resin is great, not as smooth as I was used to, and I like it better like this, I love how it feels. The only "flaw" on my Lahoo's faceup was in the eyebrows, since they don't look like the ones shows in pictures. Everything else is perfect. So yes, all in all, the price was worth it.

      Did the item look like the sales pictures?
      Read above for eyebrow description.

      Were you satisfied with the product?
      Overall yes, though I wish the wait had been shorter.
       
    12. What did you order?
      Doc Too&Bee

      When did you order?
      6 may 2008

      How was the communication?
      The communication was fine! They where very friendly and they answer our questions with 24 hour. ^^

      How easy was it to pay?
      I used paypal. That was very easy but it took a week before the payment was receive. At that time I did stress out a bit.

      How long did it take to ship?
      after the payment was receive (12/5/08) it took 9 weeks to ship the twins.

      Was the quality appropriate for the price, in your opinion?
      Yes, it was worth all the money.

      Did the item look like the sales pictures?
      they do but I think they are even more beautiful in person.

      Were you satisfied with the product?
      Yes I feel really happy to have him ^^
       
    13. What did you order?
      DoT Sha

      When did you order?
      May 31 2008

      How was the communication?
      Very nice. responded quickly

      How easy was it to pay?
      yes.. i paid using my sisters credit card.

      How long did it take to ship?
      7 weeks exactly. 54 to arrive from date or ordering

      Was the quality appropriate for the price, in your opinion?
      Yes! He's was worth it

      Did the item look like the sales pictures?
      Yep! Even more pretty though =]

      Were you satisfied with the product?
      Very very satisfied.
       
    14. What did you order?
      DOT Shall

      When did you order?
      June 5, 2008

      How was the communication?
      I think their Q&A Board is great.

      How easy was it to pay?
      Paypal was a breeze.

      How long did it take to ship?
      Around the 9th week. Their summer holiday got in the way :sweat

      Was the quality appropriate for the price, in your opinion?
      Yes. She was perfect.

      Did the item look like the sales pictures?
      Yes.

      Were you satisfied with the product?
      Very much so.
       
    15. What did you order?
      A pair of boots, ST-06.

      When did you order?
      11th of August

      How was the communication?
      Just amazing. They will reply to my e-mails at least within one day, and they had been so helpful.

      How easy was it to pay?
      I paid using credit card but I had sent my CC information before for my doll earlier. I didn't need to send the information again.

      How long did it take to ship?
      The boots shipped the next day. It arrived to my doorstep three days later.

      Was the quality appropriate for the price, in your opinion?
      Oh my Lord. The boots are just so beautiful. And definitely worth the price. Is there any way I can get it human-sized? XD

      Did the item look like the sales pictures?
      Oh yes, definitely.

      Were you satisfied with the product?
      Yes, I seriously am. I would love to order from them again. :3
       
    16. What did you order?
      DoT Lahoo, default face-up, cobalt eyes

      When did you order?
      June 11th, eyes on July 3rd.

      How was the communication?
      their communication was perfect, whenever i asked about my order and adding the eyes. using the Q&A board was easy.

      How easy was it to pay?
      paypal is teh easiest.

      How long did it take to ship?
      it took 9ish weeks. they had a holiday, and i think summer is their busy season. i expected an 8 week wait, so it's no surprise to me.

      Did the item look like the sales pictures?
      as close as possible. i agree with Air, the eyebrows have a noticeable difference to the photos on the site. they look good though.:)

      Were you satisfied with the product?
      overall, yes i am. :) one thing, they did send me sha's wig instead of lahoo's. i'm going to see if DoD can't send me the correct wig. i'm not too upset about it, though. edit: DoD is sending me the correct wig! if you ever have a problem, just show/write them in the Q&A and they will help!
       
    17. What did you order?
      Full set E-an and tender E-an head.

      When did you order?
      20th of May

      How was the communication?

      Fast as usual, ( a next day reply/)

      How easy was it to pay?

      Paypal, simple.

      How long did it take to ship?
      5 days to ship, + 8 week making time.

      Was the quality appropriate for the price, in your opinion?
      Yes, the quality of the wig, clothing, doll and especially the face up are worth every penny paid for her. ^^

      Did the item look like the sales pictures?
      Yep. i.e. Gorgeous. She looks perhaps even better in real life.

      Were you satisfied with the product?
      Yep, definately!
       
    18. * What did you order? T.Shall with face up
      * When did you order? 9th of may - payment confirmation 10th of may
      * How was the communication? Lacking, after promising they'd send my doll after my first message on their Q&A board they didn't, when I asked them again they said they sent me an e-mail asking to confirm address, which they did that same day...
      * How easy was it to pay? paypal = easy
      * How long did it take to ship? couple days... after the 94 day wait -_- (that's over 13 weeks..)
      * Was the quality appropriate for the price, in your opinion? I suppose, though the wait isn't worth it.
      * Did the item look like the sales pictures? Yeah
      * Were you satisfied with the product? Product, yep! Order processing - no.
      * If you weren't satisfied, how did the company solve your problem? The only problem I have was that I had to harass the company on their Q&A repetitively to get them to ship my doll, other dolls were being shipped out before mine because people posted on their board... I felt like my order was ignored. They apologised the first time around, afterwards not anymore, and they did nothing else about it. Not going to order there again =) (if I can help it...)
       
    19. What did you order?
      Shoes, Clothes and Sha

      When did you order?
      6th of June

      How was the communication?
      super fast~

      How easy was it to pay?
      Paypal, simple.

      How long did it take to ship?
      Around 3 days, after the 9-10 week wait

      Was the quality appropriate for the price, in your opinion?
      Yes, good quality. its no wonder why their items sell out quite fast.

      Did the item look like the sales pictures?
      It looked better. I asked for pink-base face-up and he looked more gorgeous than Shall. XD

      Were you satisfied with the product?
      Yes. Their customer service was fast and polite, they didn't complain or give any excuses when i changed my orders halfway, but of course those weren't drastic changes XD
       
    20. X__x forgot about the feed back :sweat here we go

      What did you order?
      DoC U and an outfit set

      When did you order?
      May 10 2008

      How was the communication?
      Fast, they replied within 24 hrs

      How easy was it to pay?
      They wrote step by step instructions for Credit Card so if you read, it is straight forward.

      How long did it take to ship?
      3 Days to ship 6 weeks to make

      Was the quality appropriate for the price, in your opinion?
      Yes it was, the clothes were well made and fit like a glove, the doll was perfectly balanced with very little seam line and had a ridiculously detailed and beautiful face up. He was probably a bit tightly strung but DoCs have locking knees so it never really made a difference in his standing abilities.

      Did the item look like the sales pictures?
      Definitely, and perhaps even better in real life

      Were you satisfied with the product?
      Immensely, he arrived timely, had great balance and posing abilities. Just gorgeous overall down to his slightly tapered finger :aheartbea