1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
    Dismiss Notice
  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
    Dismiss Notice
Severe ongoing issues and concerns with Dollshe Dollshe Ban

Dream of Doll feedback!

Sep 16, 2007

Page 4 of 11
    1. I wanted to know to do you have to pay two time for a face-up for Bee-a and Too I know someone just asked but I cant kind the what pple said about it.
       
      #61 Ina, Sep 25, 2007
    2. As far as I know, you do. Two dolls = two faceup charges.

      Incidentally, my boy has a light brown faceup, if anyone wants pics...? He's a Kirill, I don't know if that matters or not.
       
      #62 Tez, Sep 25, 2007
    3. Well, I'll be there for about a month and a half, and I also have family over there in case there is a delay...

      I did a pretend order to see how much the shipping was, and for the US it was $240 USD. :o For China, it was only $85 USD for the same order.
       
      #63 iraelys, Sep 25, 2007
    4. Yeah, I asked that... Kind of sucks, but it also makes sense. Ah well.
       
      #64 ReijiGin, Sep 25, 2007
    5. Uh...what did you have on that order?? $240 is ludicrously high.
       
      #65 Tez, Sep 25, 2007
    6. Indeed, because unless you you bought 4 dolls and a lot of other stuff it can never get so high.

      My doll came with extra's as well and the shipping was just $50
       
      #66 Aerthis, Sep 25, 2007
    7. I think it's standard with that body, to be honest...I ordered it for my Yen girl, just the body, and it came with the sword hands.
       
      #67 OpheliaB, Sep 25, 2007

    8. It is standard.,. I got the body as well as an extra pair of hands
       
      #68 Aerthis, Sep 25, 2007
    9. My boy was very well packaged when he came, lots of bubble wrap!! *O* Also a huge box for safety ^^

      I only ever used bank wire when purchasing from them , so i'm not too sure about paying via any other methods ^^;;

      DOD can be quite slow when responding to emails, it really depends on your "luck" i assume @_@? I'm not too happy with the quality of their resin (particularly homme ducans). My boy's knee chipped off for no apparent reason @_@;; a week later, my friend's doll's knee also chipped off D: However DOD was quick and nice enough to send me 2 spare parts to replace the injured part and i only needed to pay for the shipping.

      their faceup are gorgeous though *O* simply love :D

      i'm guessing store credit is to be earned, like points so you can reddem something in future..? i think @_@;;
       
      #69 nariko_bisshi, Sep 25, 2007
    10. * What did you order? I ran a group order. One body, two heads, a pair of feet, and a couple of wigs.
      * When did you order? April 24th
      * How was the communication? They have craptastic customer service. If it isn't perfect, they get defensive.
      * How easy was it to pay? It wasn't. This was during the great PayPal debacle. It took me a month and lots of discussion with my group to finally get to the point where I could pay again because they had reinstated PayPal.
      * How long did it take to ship? Five weeks. It shipped on June 1, which as I recall was a Friday. I had the items on the Monday.
      * Was the quality appropriate for the price, in your opinion? Yes.
      * Did the item look like the sales pictures? Yes.
      * Were you satisfied with the product? Yes.
      * If you weren't satisfied, how did the company solve your problem? My problem is with their horrendous customer service. AND since they have nixed PayPal indefinitely, I won't be buying from them again. Unless someone else wants to put their information at risk by *faxing* it to Korea? No way, Jose. They have shot themselves in the foot, officially. They have a great product but either someone needs socialization classes or a new customer service rep.
       
      #70 OpheliaB, Sep 25, 2007
    11. Yeah... I bought 3 or 4 dolls, as well as a few outfits and shoes. xP
       
      #71 iraelys, Sep 26, 2007
    12. Gah... I was thinking about buying a homme ducan... :o Did the knee just fall off randomly? o.O That's strange... but apart from that, is the rest of the body ok? No weird cracks, etc?

      Oooh... they did? That was really nice of them. When did the knee break off? (from the time you bought it)
       
      #72 iraelys, Sep 26, 2007
    13. i emailed them billions of times AND the homme ducan leg thing was never settled.

      erm, i only got homme ducan(brokenragdoll's) via paypal. everything was ok.
       
      #73 milodrums, Sep 26, 2007
    14. Oooh... do all homme ducans have bad legs? Is it the resin thickness?

      You bought homme ducan secondhand? Hmmm... that might be why they didn't send you spare parts? Idk... *_*
       
      #74 iraelys, Sep 27, 2007
    15. I've not had a problem with my HD and I've had him almost a year so, no, it's not a problem with all Homme Ducans.
       
      #75 Lillie, Sep 27, 2007
    16. My ducan is almost 2 months old and all I can say that he's very handsome!! :D
      When he arrived he was bit floppy but I managed to fix it... and for me she still need some sueding in thigh joint and shoulders to do proper posing ehehe...
       
      #76 BlueSand, Sep 27, 2007
    17. floppy...? what do you mean by floppy? o.O
       
      #77 iraelys, Sep 28, 2007

    18. Oh, that's good to know. :)
       
      #78 iraelys, Sep 28, 2007
    19. iraelys>> ahhh nooo. ACtually i helped brokenragdoll to get her HOMME DUCAN. XD

      only my t.shall's second hand :3
       
      #79 milodrums, Sep 28, 2007
    20. Oh, I see. Sorry about that. Thanks! ^_^
       
      #80 iraelys, Sep 29, 2007
Page 4 of 11