* What did you order? 42cm Airi from the "Little Elva" line; chose the basic set, which includes doll, faceup, wig, glass eyes, and two pair of feet, plus the standard pillows/box. * When did you order? 13 August 2013 * How was the communication? Not the best communication. When i ask a question there will be no email to notify me of the reply. Otherwise email was sent out immediately after doll was shipped. * How easy was it to pay? Standard paypal. * How long did it take to ship? Dreaming Doll posted the package five (20) days after I placed the order. It took three (3) days to get to me (Sydney, AUS). It was at least a lot faster than Fairyland. * Was the quality appropriate for the price, in your opinion? For a 40cm range doll that comes with wig, nice quality glass eyes and two pair of feet (one flat, one high-heel-ready), I think the $283.50 is perfectly reasonable (this includes the discount (summer)). Faceup is $45 extra. One of the cheapest dolls i've spotted and free EMS shipping as well! * Did the item look like the sales pictures? Yes. Faceup actually looked better than the product pictures. Hair was very similar but not the same. * Were you satisfied with the product? Yes. The quality is certainly up to current standards in all respects. Faceup is very nicely done. Wig and clothing are very nice quality. Resin is of comparable quality to most resins currently available: Soom, Angelheim, Demon Garden, Iplehouse, Crobidoll, etc. It is not, however, the sort of heavier resin used by a company like Volks. Joints are a little bit creaky, but my experience is that tends to work out over time. [Note: In addition to the doll, faceup, eyes, wig and two pairs of high heel feet that came with my order, I also received a mini baby toy, extra eye putty, a set of headcap replacement magnets (4 small round magnets total) and enough elastic to completely restring the doll.] * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Definitely! * Would you buy this company's products second-hand? This is one of the nicest companies i've worked with. Would definitely.