1. Please check the announcement in the DOA News section. Broken links to TinyPic were noticed over the weekend, and today we confirmed they've been shutting down over the last month. Since a lot of people appear to have pictures there, be aware that Monday, 9/16/19 appears to be the last day to download your photos.
    Dismiss Notice

Fairyland Feedback (ALL)

Oct 31, 2007

    1. * What did you order?
      A Minifee A-line boy with sleeping head and no faceups, extra pair of hands

      * When did you order?
      9th of September

      * Did you order directly from the company, or through a distributor or dealer?
      Directly to Fairyland.

      * How was the communication?
      It was good and fast.

      * How easy was it to pay?
      I had some trouble with my credit card but I could fix it at last. It was easy and safe anyway.

      * How long did it take to ship?
      38 working days.

      * Was the quality appropriate for the price, in your opinion?
      I think so, it has a great posability.

      * Did the item look like the sales pictures?
      Yes, it's even better in real.

      * Were you satisfied with the product?
      Absolutely.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Sure! I need some extra stuff.

      * Would you buy this company's products second-hand?
      I don't really like buying second-hand, but as long as it's in a good condition, perhaps I would.
       
    2. * What did you order?
      B-line boy body and an extra neck piece

      * When did you order?
      Early June

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from Fairyland

      * How was the communication?
      excellent

      * How easy was it to pay?
      Really easy.

      * How long did it take to ship?
      30 working days as they promised

      * Was the quality appropriate for the price, in your opinion?
      Yes.

      * Did the item look like the sales pictures?
      Yes, and as the ones I had at home.

      * Were you satisfied with the product?
      Definately.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes, and will.

      * Would you buy this company's products second-hand?
      Yes, and have done it already.
       
    3. * What did you order?
      LittleFee Ante Elf Fullset (Petit Ange)
      in Beautiful White

      * When did you order?
      31st Aug

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from Fairyland

      * How was the communication?
      Excellent

      * How easy was it to pay?
      Really easy.

      * How long did it take to ship?
      Arrive Oct 16, so within the proposed waiting time.

      * Was the quality appropriate for the price, in your opinion?
      Yes.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Definitely.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes, and will.

      * Would you buy this company's products second-hand?
      Possibly.
       
    4. * What did you order?
      Full set Little Bear Bisou girl with sleeping face and face up
      A la Carte Miyu with face up, no sleeping head

      * When did you order?
      Ordered September 26, payment confirmed on the 29th

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from Fairyland

      * How was the communication?
      Communication is very good. I asked about my order status and was given an answer within a few hours.

      * How easy was it to pay?
      Yes, with Paypal.

      * How long did it take to ship?
      I received my order on November 27th, so I would say about 41 days or so. I think this is pretty good considering that it was within the time frame that is posted on their web site. I also ordered during an event.

      * Was the quality appropriate for the price, in your opinion?
      The price is well worth for the beautiful dolls they create.

      * Did the item look like the sales pictures?
      Not exactly, but they actually look better in person.

      * Were you satisfied with the product?
      I am extremely happy with my purchase!

      * Would you order from this company again?
      Yes, and I can't wait to see their new releases!

      * Would you buy this company's products second-hand?
      Probably!
       
    5. * What did you order? MiniFee Woosoo Vampire Elf (Girl), MiniFee Hands No.6 - Mag-on
      * When did you order? 2009-09-28
      * Did you order directly from the company, or through a distributor or dealer? Directly from Fairyland
      * How was the communication?
      Great
      * How easy was it to pay?
      Yes
      * How long did it take to ship?
      Arrived 2009-11-30
      * Was the quality appropriate for the price, in your opinion?
      Yes
      * Did the item look like the sales pictures?
      Yes
      * Were you satisfied with the product?
      Yes, they even sent extra cute postcards and the event gift I wanted which was the pumpkin head
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      Yes
      * Would you buy this company's products second-hand?
      Yes, depends on the item and quality
       
    6. Fairyland

      * What did you order?
      * When did you order?
      * How was the communication?
      * How easy was it to pay?
      * How long did it take to ship?
      * Was the quality appropriate for the price, in your opinion?
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      * Would you buy this company's products second-hand?

      JUST THE FACTS, PLEASE!
       
    7. * What did you order?
      FeePle Rona Fullset NS w/ faceups on both heads

      * When did you order?
      December 31, 2009

      * How was the communication?
      Excellent. I received an email confirmation within minutes of placing my order, and all other communciation was quick and informative.

      * How easy was it to pay?
      Couldn't be easier. Received my Paypal invoice within thirty minutes of placing my order.

      * How long did it take to ship?
      17 working days, and 3 days transit to the US

      * Was the quality appropriate for the price, in your opinion?
      OMG, a thousand times YES! Rona's quality is excellent, her faceups are amazingly done, and her clothing is extremely detailed and professional.

      * Did the item look like the sales pictures?
      Absolutely...even better actually

      * Were you satisfied with the product?
      Definitely

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Without a doubt

      * Would you buy this company's products second-hand?
      Sure!
       
    8. * What did you order? Feeple Rona Full Set, with faceup on regular head only
      * When did you order? I think it was Jan 2, 2010
      * How was the communication? there really wasn't any, so I can't answer this :P
      * How easy was it to pay? Very easy, I requested Paypal and they sent me an invoice about a day later
      * How long did it take to ship? about 25 working days, I was surprised she came so fast!
      * Was the quality appropriate for the price, in your opinion? Yes, she is very well made, and so were the items she came with
      * Did the item look like the sales pictures? pretty much
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? definitely
      * Would you buy this company's products second-hand? due to severe allergies I do not buy items second hand, so I really can't answer this
       
    9. * What did you order? MNF A-Line DES & El, no-face up, 1 pair shoes, 6 pairs of hands

      * When did you order? payment confirmed january 3rd

      * How was the communication? great! i had to ask them a question on something and their english was excellent.

      * How easy was it to pay? super easy! i used paypal

      * How long did it take to ship? shipping notice on january 29th, received february 2nd. it was super fast considering i ordered 2 dolls and a ton of extra hands. this was seriously the fastest ever.

      * Was the quality appropriate for the price, in your opinion? yes!!! i can't believe how well they hold poses and how easy it is to remove the head. wow. just wow.

      * Did the item look like the sales pictures? yes

      * Were you satisfied with the product? extremely

      * If you weren't satisfied, how did the company solve your problem? n/a

      * Would you order from this company again? yes! i'm already planning...i might want to replace my other 2 with an mnf sculpt..

      * Would you buy this company's products second-hand? yes, depending on quality & price
       
    10. * What did you order?

      Minifee Woosoo on an A-line body with faceup, two wigs.

      * When did you order?

      Early January (during an event).

      * How was the communication?

      Very good. I neglected to write in the comments of my order that I wanted to pay by Paypal, but I emailed Fairyland and they sent me a Paypal invoice right away.

      * How easy was it to pay?

      Very easy, used the Paypal invoice.

      * How long did it take to ship?

      About 29 business days, give or take for Korean national holidays.

      * Was the quality appropriate for the price, in your opinion?

      Absolutely. The resin is of good quality and the engineering on the A-line bodies is just amazing; they may be a little more expensive than your average MSD but they're worth every extra penny. His faceup is stunning, and he came with high-quality glass eyes. Even the event gift calendar was of impressive quality.

      * Did the item look like the sales pictures?

      He's much more gorgeous in person. I didn't find the sales pictures misleading, but there weren't really enough of them to get a feel for the sculpt so I relied more on owner pics. I'm not sure Fairyland's pictures convey how dark their normal skin is.

      * Were you satisfied with the product?

      Very much so.

      * Would you order from this company again?

      Absolutely.

      * Would you buy this company's products second-hand?

      I don't buy second-hand in general.
       
    11. * What did you order?
      I ran a GO with two friends so in total a Basic Puki Mary for me with two sets of boots,
      PukiFee Bonnie basic with face up, Puki Pong basic with faceup, wigs and clothes
      * When did you order?
      9th December 09
      * How was the communication?
      great
      * How easy was it to pay?
      paypal, so very easy
      * How long did it take to ship?
      30 days ish arrived on 26th Feb 2010
      * Was the quality appropriate for the price, in your opinion?
      it's Fairyland...what else can I say XD
      * Did the item look like the sales pictures?
      yup
      * Were you satisfied with the product?
      yup
      * If you weren't satisfied, how did the company solve your problem?
      N/A
      * Would you order from this company again?
      yussss and will be soon!
      * Would you buy this company's products second-hand?
      already have!
       
    12. * What did you order?
      LittleFee Leah Full Package (Sugar Plum Fairy)
      * When did you order?
      2010-01-22
      * How was the communication?
      Good, they answer your questions fast.
      * How easy was it to pay?
      Very easy, I payed with paypal
      * How long did it take to ship?
      2 months
      * Was the quality appropriate for the price, in your opinion?
      The doll and her clothes worth the price, but not the mohair wig they gived me..
      * Did the item look like the sales pictures?
      Yes, but I had to style the wig myself, so the wig looked a bit different..
      * Were you satisfied with the product?
      Yes, but I had request pale blue eyes.They told me they might not have this color at the time of packing,so they would send me a similar color...I got Brown eyes..
      * If you weren't satisfied, how did the company solve your problem?
      I didn't complain,her brown eyes are pretty.
      * Would you order from this company again?
      Yes
      * Would you buy this company's products second-hand?
      maybe
       
    13. Fairyland

      * What did you order?
      Cupid2 pukipuki with faceup, sleeping plate with no faceup, magic item winged boots, magic item cupid bow and arrow.
      * When did you order? 15th May, 2010
      * How was the communication? They responded fast, but were incredibly rude.
      * How easy was it to pay? Very easy, once they sent the invoice.
      * How long did it take to ship? Shipped 20th of April and arrived in three days- very prompt.
      * Was the quality appropriate for the price, in your opinion? yes and no- I love Pukis, but there's something wrong with the magnet in one hand and the other hand is insanely shiny for some reason. Nothing that bothers me too much, just didn't expect it in such a (proportionality) expensive doll.
      * Did the item look like the sales pictures? Yup.
      * Were you satisfied with the product? Ehh... bad experiance with them brings me no joy, but Kuma is a treasure and I do adore him.
      * If you weren't satisfied, how did the company solve your problem? still talking with them.
      * Would you order from this company again?
      Not directly, no- they were extemely rude, beyond any reasonable level of rudeness, and I was extremely put off. I nearly canceled the order entirely, but whatever :/ f*** you, Fairyland.
      * Would you buy this company's products second-hand? Sure :3 I like puki's, like I said, I just don't like being treated badly when I've just spent a fortune on a doll.
       
    14. What did you order?
      A-Line NS MNF Rheia via their a la Carte system. No face-up, no sleeping head.

      When did you order?
      March 7, 2010

      How was the communication?
      Good. I received confirmations and updates via email and when I posted to their Q&A board they were very prompt with their responses (generally within 24 hours).

      How easy was it to pay?
      Very easy via PayPal.

      How long did it take to ship?
      31 business days. She shipped on April 19, 2010. She arrived April 21 - just three days in transit!

      Was the quality appropriate for the price, in your opinion?
      Yes and no. I'm thrilled with her resin color, her actual sculpt (the a-line body is beautiful and that face is too awesome!) and the mechanics of her hands, but honestly I'm not as impressed with her joints as I'd thought I'd be. Fabulous, yes... but I have dolls that are just as pose-able but half the price. I think the premium may for the "pick and choose" aspect of their a la Carte system, though... which I understand. I really love the idea of "building" your own doll. More companies should offer things like that!

      She also has very noticeable seam lines, but I plan to fix those and they aren't a big deal.

      Did the item look like the sales pictures?
      Better. I don't think the Rheia promo pictures do her enough justice.

      Were you satisfied with the product?
      Overall, yes.

      If you weren't satisfied, how did the company solve your problem?
      N/A

      Would you order from this company again?
      Of course! I plan on it. There are many dolls of theirs on my wishlist (Karsh, Seorin, Eliya, Rona, etc.) I think their face sculpts are so gorgeous.

      Would you buy this company's products second-hand?
      It depends. Generally I prefer not to buy second hand, but I would if the right doll/price/condition came along.
       
    15. * What did you order?
      Iv ordered a "a la carte" minifee woosoo boy on a masculine body.
      And a "a la carte" minifee seorin boy on a normal body.
      And some clothing and wig items.

      * When did you order?
      My woosoo I ordered last summer. And my seorin I ordered in feburary.

      * How was the communication?
      Id have to say poor. They were prompt in reply, but their customer service sucks. They were rude, and very short with me, and did not answer my question.

      * How easy was it to pay?
      I used paypal, so it was very easy. They sent the invoice right away after my order was made.

      * How long did it take to ship?
      Longer then I would have liked. XD Lol. For my woosoo if I remember right it took a little over a month, and it was the same for my seorin.

      * Was the quality appropriate for the price, in your opinion?
      Yes! Fairyland's products are very good quality and I feel the prices are fairly decent.

      * Did the item look like the sales pictures?
      I think they look better then the pictures. The woosoo pictures on the site, dont do the little guy anny justice at all.

      * Were you satisfied with the product?
      Very much.

      * If you weren't satisfied, how did the company solve your problem?
      ......

      * Would you order from this company again?
      Yes, as long as I dont have the need to ask them anything.

      * Would you buy this company's products second-hand?
      I think that really depends on the quality of the second hand item. I dont think this has anything to do with the company. o.o
       
    16. What did you order?
      Littlefee Pipi with faceup and wings

      When did you order?
      March 9th

      How was the communication?
      I never had to communicate with them

      How easy was it to pay?
      Real simple: Paypal invoice

      How long did it take to ship?
      He shipped April 23rd, which was within their 40 days estimate.

      Was the quality appropriate for the price, in your opinion?
      Yes

      Did the item look like the sales pictures?
      Yup

      Were you satisfied with the product?
      Indeedy

      Would you order from this company again?
      That I would

      Would you buy this company's products second-hand?
      As long as it was a good deal and quality.
       
    17. *What did you order?
      A la Carte MNF Seorin boy normal body #1 hands, 2 sets of hands, pants, shirt, vest, hat, shoes
      *When did you order?
      April 5 2010
      *How was the communication?
      Great!
      *How easy was it to pay?
      Very easy with pay pal
      *How long did it take to ship?
      31 days / 4 days to arrive home
      *Was the quality appropriate for the price, in your opinion?
      Yes! The quality is excellent!
      *Did the item look like the sales picture?
      Yes, but in person he look so much better!
      *Were you satisfied with the product?
      Yes! Even more so then I thought I would be!
      *If you weren’t satisfied, how did the company solve your problem?
      N/A
      *Would you order from this company again?
      Yes, I love there products!
      *Would you buy this company’s products second-hand?
      Sure, if its in good condition.
       
    18. * What did you order? PukiPuki Flora w/face-up, sleeping face with face-up, pukipuki wig PW-LN118
      * When did you order? March 19
      * How was the communication? Communication was fantastic, I wanted to add the sleeping face after I had already paid. I was worried it would be too late, but they quickly responded to my question and sent me an invoice
      * How easy was it to pay? The eximbay system was a little confusing, but a little help from people here on DoA got all of that cleared up :)
      * How long did it take to ship? It shipped April 30 and arrived May 4
      * Was the quality appropriate for the price, in your opinion? Most definitely
      * Did the item look like the sales pictures? Flora was even better than the pictures. The wig was a little disappointing, because one of the braids sticks out at a weird angle, but I suspect that after a while, it will probably calm down a bit..
      * Were you satisfied with the product? Very much so
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? I already have, though this time I went through DDE. I will be ordering again from then in a few months, though
      * Would you buy this company's products second-hand? Yes, if it was in good condition
       
    19. * What did you order?
      NS a la carte Minifee Ruth girl, no faceup, no sleeping head, 1 extra pair of hands.

      * When did you order?
      April 18 (Payment went through on the 19th.)

      * How was the communication?
      Very good! 2-4 days after placing the order, I requested to change the extra hands to a different pair. They responded within a day, were clear and polite, and made the requested change.

      * How easy was it to pay?
      Fairly easy. I paid with credit card. Eximbay got stuck the first time I tried to send payment, but this may have been caused by Firefox blocking a vital popup. I disabled the popup blocker, and the next time I tried, the payment went through smoothly.

      * How long did it take to ship?
      It shipped on June 1st.

      * Was the quality appropriate for the price, in your opinion?
      This was my first doll, so I had nothing to compare it to, but I was impressed with the way it posed and the fantastic attention to detail in the sculpt and the design of the joints. Attention was also put into the doll individually: the seams were minimal, (especially on the hands) the eye putty was neat and very secure, and the string tension seemed very good. The head cap did have some trouble staying on, but it was a quick fix. I am usually pretty stingy, but the quality was very good, so I do not feel bad about the price I paid for this doll.

      * Did the item look like the sales pictures?
      Yes


      * Were you satisfied with the product?
      Yes! They even gave me a free head. <3


      * Would you order from this company again?
      I might look for a local dealer like DDE to get a better deal on shipping next time, but I wouldn't be at all worried about ordering from FL again. :3

      * Would you buy this company's products second-hand?
      In the case of Fairyland, the products are very popular, so they seem to go fast in the MP and a significant discount is not likely. I will probably buy from the company or a dealer in the future to ensure quality unless a good deal comes up.
       
    20. * What did you order? Chic line lishe fullset
      * When did you order? 15/5/2010
      * How was the communication? Very good! They responded very quickly.
      * How easy was it to pay? Very easy by paypal
      * How long did it take to ship? shipped on 18/6/2010 and received five days later (including weekends)
      * Was the quality appropriate for the price, in your opinion? Absolutely. very detailed, very lovely
      * Did the item look like the sales pictures? Identical
      * Were you satisfied with the product? Yep!
      * If you weren't satisfied, how did the company solve your problem? n/a
      * Would you order from this company again? without a doubt
      * Would you buy this company's products second-hand? already done once, and will do afterwards!