1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for ArvenSS

May 31, 2016

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    1. I bought a Soul Doll Souloid Phiel from ArvenSS and she was absolutely wonderful to work with. Great communication and the doll was packed insanely well! He arrived to my house in perfect condition. Would definitely do business with again!
       
      #41 FanOfTA, May 18, 2018
    2. I bought a Volks coat from ArvenSS. Great seller, was polite and friendly and shipped out in good time. Item was packaged very safely and exactly as described. Thank you so much for a wonderful transaction! <3
       
      #42 AlchemicCandy, Jun 21, 2018
    3. I bought a pair of white buckle shoes and some tenshi wings from ArvenSS. The transaction went great, with lovely communication telling me when she shipped the items and giving me the tracking. She also posted them off very quickly...

      All together just a delight to deal with and highly recommended! Thanks so much!
       
      #43 Alice80, Jun 22, 2018
    4. I bought a Volks head A from ArvenSS. He was well- packed, great communication and photos were sent before he was sent out. Thank you so much !-positive transaction-.
       
      #44 Christina_Xx, Jul 11, 2018
    5. POSITIVE FEEDBACK!

      I bought some Farkas paws from ArvenSS and everything was wonderful! Great communication, wonderful packaging, prompt shipment, and friendly service! I would not hesitate to deal with her again or to recommend her for trade or sales. Thanks so much!!
       
      #45 chalyss, Jul 13, 2018
    6. Bought a Volks F-38 head from ArvenSS last winter, the whole transaction was smoothly perfect. I had a bit of trouble with the post office when they sent the head back to Svetlana and she kindly help me out and ship it back to me!

      I’d definitely love to have another transaction with her!

      -I’m very sorry for taking this long to post feedback-

      Thank you for giving the chance to get the head.❤︎
       
      #46 psicomaniatica, Jul 22, 2018
    7. I bought a Souldoll NL body from ArvenSS and I could not be happier with this transaction. She sent her at once and perfectly packed, very safety, and communication was very friendly!^^, I enjoyed communicating with her! *___*. She arrived very very fast in perfect condition *O*. Thanks so much my dear for everything again and for the perfect transaction!!. I can only recommend her and hope to deal with her in the future again! <3<3<3
       
      #47 brighteyes22, Jul 24, 2018
    8. I purchased a Volks Emma fullset from ArvenSS! She was extremely helpful throughout the process of my layaway and always responded very promptly. She shipped quickly as well once I was done paying for the doll! I would definitely recommend her!
       
      #48 RoseEtoile, Jul 31, 2018
    9. I purchased an iplehouse outfit from ArvenSS:clover

      Always great communication and everything was like she described and photographed :gingerbreadman Shipping was quickly and packed well like new condition :smallcake everything ArvenSS did was perfect and to me, she is one of the nicest and best sellers I purchased from, professional always

      Thank you ArvenSS :candycane
       
      #49 GreenTeaSlug, Nov 2, 2018
    10. I purchased a Volks sailor suit from ArvenSS. Good communication, well packaged. I would definitely purchase from them again!
       
      #50 BlankLucky, Nov 7, 2018
    11. I bought a Volks Cyndy Songstress outfit set from ArvenSS. I'm more than happy about the whole transaction. Communication was very kind and fast, the outfit arrived well packed and in light-speed at my place. Thank you so much!! <3
       
      #51 Sadomina, Nov 22, 2018
    12. I bought some doll outfits and shoes from ArvenSS. Everything is in mint condition, I am so happy with all of it. I received quick service, even coming from Russia. I would be happy to do business with ArvenSS again.
       
      #52 siteblock, Nov 27, 2018
    13. Leaving positive feedback for ArvenSS. I purchased a Soom Onyx from her. She allowed me to do a layaway and worked with me on payments when I needed it. She was absolutely amazing to work with! And I am so happy with my Onyx! She is in perfect condition for a doll of her age and the blushing on her looks new, even though it's her original. This doll was well taken care of and I am happy with the transaction. I would happily work with her again and I definitely recommend her. Thank you again for an amazing transaction!
       
      #53 Angela_Valentine, Dec 10, 2018
    14. I bought a lovely Volks set (Drum and ruffles) from ArvenSS.
      She was a doll to deal with, all the transaction was very swift, and the set itself is just perfect.

      Thank you! ^_^
       
      #54 Darkdojy, Dec 17, 2018
    15. I bought an SD 17 boy Bourgeon de Rose Monsieur outfit from ArvenSS and they have been very friendly and helpful throughout the process! Thank you so much and would recommend buying from them!
       
      #55 tinana, Jan 29, 2019
    16. I purchased a pair of brown Volks cargo pants from ArvenSS and they arrived early and well packaged!

      Thank you again!
       
      #56 The_Modern_Maiden, Mar 7, 2019
    17. I purchased a pair of Volks SD jeans from ArvenSS. They are lovely,just as described and arrived in good time.
      It was an excellent and friendly transaction. Thank you Svetlana!
       
      #57 tallulah tuesday, Apr 25, 2019
    18. I purchased a second pair of Volks SD jeans from ArvenSS. Again,it was an excellent and friendly transaction. The jeans are just as described and they arrived very quickly :)
       
      #58 tallulah tuesday, May 8, 2019
    19. A HUGE THANKS !!!

      I bought a beautiful LE head from ArvenSS, and everything was perfect, communication, packaqing, infos, ...
      A more than pleasant transaction, a real pleasure to do business with, highly recommended (=^^=)
       
      #59 Silene, May 21, 2019
    20. Positive Feedback!
      I bought a Fashion Size Dollshe Rey Lewis from ArvenSS and everything went smoothly. Great an quick communication and status updates about packing and shipping. Packing was perfect and the paket arrived super quick. Thank you so much for this perfect transaction!
       
      #60 Lornica, Jun 1, 2019
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