1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for broken

Dec 7, 2007

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    1. I bought an SD16 outfit from broken. It was exactly as described. Her communication was great. I'd buy from her again and again and again ...
      Thanks so much,
      -Am
       
      #21 Am, Jun 10, 2008
    2. I bought an MSD Sugar Angel Dress set from Broken. Broken was very nice(despite me being a klutz) and fast with her replies! It was nice doing business with broken. =)
       
      #22 Oresama, Jun 12, 2008
    3. Bought a "School-C" head. Package arrived super fast (2nd day) and head was lovingly bubble wrapped. A pleasure doing business :D
       
      #23 GoodbyeKitty173, Jul 27, 2008
    4. I bought an SD13 Irvin from Broken and he arrived safely! He was wonderfully packaged and even more beautiful than I had anticipated.

      Thank you so much for a pleasant transaction!
       
      #24 Mortelle, Sep 2, 2008
    5. Broken is a super great seller. I got my Yo-Megu from her. She comes home as shown in the picture. And Broken even gave me the refund when the shipping fee is less than expected. Highly recommended seller!!!
      Thank you, Terry.
       
      #25 luna0227, Sep 4, 2008
    6. Bought a Maki Tsuyoshi from broken, and she was very accommodating. I could not pay by paypal balance entirely, but she managed to find a way for me to pay by CC. She also cleared up some trouble at the post office for me. The only thing I objected to was that one cushion was missing, so the inside of the doll box was not padded enough. I would definitely transact with her again.
       
      #26 jinlin, Sep 22, 2008
    7. Just wanted to add, broken has clarified that she did indeed pack the dollbox properly. It seems customs must've opened the box and moved some things around.
      Anyhow, still a good transaction, and a dependable, reliable seller. Thank you so much!
       
      #27 jinlin, Sep 23, 2008
    8. Wonderful and reliable seller! A couple mishaps elongated the process, but great communication solved those promptly, and I eventually received the dress set I bought. It would be my pleasure to do business with broken again :)

      Thank you so much!
       
      #28 konriu, Jan 29, 2009
    9. I bought Volks SD16 Ruby from broken )) All was fine.

      Thank you one more time! ))
       
      #29 Kathie, Apr 13, 2009
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