Feedback for ebay user MagicTailor.

Oh, that's great news then - I hope it turns out well this time. ^^

Me and my father made a wager over if he paid them, my shoes would come, and they did within a few days and all in great condition, so I thought perhaps I should share that too. Magictailor sent me an email apologizing for their long absence and they have been very pleasant all the way with me. I guess they do just get very busy sometimes?

They did miss out some shoes so I emailed them straight away about that, but they apologized again and said they were just out of stock and they'd be sure to send me a pair out in 20 days.

Edit: Also, I noticed they never responded to my Ebay PMs, just the email I sent them by copying the address given on their "Contact us" section. (on each item's selling page) - maybe they have an email problem?

 

...No item yet, no reply to pms...
WILL NEVER BUY FROM HIM and i will tell everyone!

 

I have ordered three items from Magic Tailor on Ebay and have received all three. Two pair of stockings and a pair of MSD size shoes. The first two times I received my items within a month (about 2 weeks time, regular shipping time from the UK) but this last item, pair of stockings, it took a month and a half (ordered at the beginning of July)...but I finally received them (after reminding them about my order).

I have had positive experiences with Magic Tailor in receiving each of my orders (even eventually) and can't say I've had a negative experience with them. They work for me.

I just thought I would add my expeiences from them.

 

She didn't send out my items until the 6th, after I opened a Paypal dispute. And better yet, I still haven't received my boy's jeans yet. I PMed her and she said that she could either send me another pair or refund the money....and I asked her for another pair. I really don't like the seller but I REALLY want those particular jeans....

 

He said he shipped my shoes...nothing arrived!
I pmed him and no reply...paypal refund me with a claim...

 

I've bought quite a few items from this seller and my feelings are mixed.

The clothes themselves are lovely and fit my SD boy well. The seller was friendly and fast to respond whenever i contacted her. I just had a few odd tihngs happen - like one of the tshirts i ordered she said was out of stock and wouldn't be restocked, but it was still being advertised on ebay a week or so later. Hmm. and she forgot to put one of the items in my envelope, and i had to chase quite a few times to finally get it sent. she claimed it must have got lost at the post office but didn't actually answer my question: when was it posted?

In summary I'd probably order from her again, but not if i was in a great rush to get my stuff!

 

My local post office told me that the reason that a lot of Magic Tailor's stuff isn't arriving at its destination is because she never puts her return address on the package. A return address is required by law. Also, her handwriting sucks, which could be another reason why her packages don't arrive and since there is no return address, they just go into limbo.

I've had several transactions with her and though less than perfect, the problems have been resolved.

 

She still hasn't refunded my money. And the paypal dispute already settled. (I entered a dispute back when she wouldn't ship the stuff. By the time she got around to shipping it, the dispute was already coming to a close, and it's now over.)

So I'm screwed. ****ing M.T.

 

This is a very interesting thread and it is important that we know good companies and bad companies. There is a lot of money being poured into this hobby and one must be very careful. Thanks for all the information.

 

BTW my boots never arrived...and she didn t reply to any of my mails...

 

A while back she promised a refund and then I got nothing for like 3 weeks afterward. Eventually I contacted ebay customer service about the problem and they said they would look into it. I guess they contacted her or something because BOOM, I get another email from her promising again that she'll really send the refund this time.

Aiiiiiiiiiiiiiiiiiiiiiiii yai yai, is all I can say.

 

ok i'm going to have to warn everyone not to order from her.

I ordered 2 pairs of shoes, trousers and belts from her in July. I was moving house at the time so i had no internet access properly for 4 weeks. Working on a share computer at the library i contacted her every few days.

after a month i thought something was wrong, i still hadn't received my pruchase so i contacted her. During that week she was polite and replied quickly and said she had sent my order on the 4th August. Then said she would resend the order.

So i gave her another week. It still didn't arrive so i contacted her again.

Then i was unable to get to the library for 2 weeks or so as i was busy and was fixing up stuff at home.

So once i got my internet back i e-mailed her and messaged her everyday and filed for a claim on paypal. But paypal said it's passed 45days and refuse to do anything.

My order has not arrived after 2 months and the last 3 weeks she's been ignoring all contact, ebay is still disputing but nothing from paypal.

All i can say is i wasted $80 on this transaction and this is the worst transaction i ever had from ebay. So unless you can bare with disappointment don't order from them.

I will never order from them again that's all i can say.

 

Same thing (almost) happened to me. I bought some boots from them - it took over a MONTH to get here, and then twenty minutes out of the package they broke. I wrote to them asking politely (but firmly) for a refund or a new pair of boots - this was about two months ago - and they said they'd send a new pair. They are STILL not here! I'm never ordering from them again.

 

I ordered a pair of sneakers and a pair of trousers from Magic Tailor. On both occasions there was no communication or updates but both items arrived in about a week.

So I haven't had any real problems with them, I guess their service is a bit of "hit or miss".

 

Bought boots from them.
And then got an e-mail saying they were out of stock and if I wanted them in black. Funny thing is that more than a month later that item STILL appears in e-bay with 7 items in stock.
This are the boots: White Long boots for luts SD 60cm BJD Super dollfie

We have exchanged some e-mails, all perfectly nice if WAY too late and when we reached agreement to cancel everything... they disappeared. I've opened a Paypal complain today.
Another crappy thing is the 1st e-mail I got from them was dated as 2001, which means I only saw it 1 week later by sheer luck (and because I have my inbox as clean as possible) at the end of my inbox. I warned her about that issue and told her how to avoid it. But still, anyone that never got a reply may want to check their oldest mails. They may be at the end of your inbox.

I don't recomment them at all. Bad communication even when they owe money/items. Mails sent late and with bad date which makes it difficult to see. And, what's even more strange, selling items on e-bay they know perfectly well that they don't have.

It seems they sometimes are OK and sometimes not. I knew that when I ordered and I decided to risk it.
From experience I recommend not risking it. Not worth the work afterwards to get your money back if something fails.

 

I ordered 2 pairs of boots. One arrived close to a month ago, the other never turned up. All attempts to contact the seller have been unfruitful. I will never again buy from these people.

 

Oh my! I wanna buy some items from her too...
I didn't know before about her items didn't arrive for some customer so I going to read her feedback and comments on ebay many customers said that they never receive thier items from her.... [she got 31 negative feedback onher ebay online shop]

Wow! I don't want to increase that number...

and for regular comments said they'd wait for thier items around 2 monnth!??

I should beware...

 

Another one chalked up to the negatives, I'm afraid.

I've been waiting 2 weeks for shoes that I've ordered and still nothing. I did see one neutral feedback when I placed my order, but they had so many positives that I had thought it was an isolated case - of course it had to be that only after I've paid that the whole slew of negative feedback came up. *sigh*

I've sent her ebay messages and also emails, but so far, have got no response. She did leave feedback for me very promptly after I'd paid (a day after payment, but weirdly, only for one of the two items I'd bought). I just want those shoes!!! T_____T

 

Thanks for the warning, I actually considered ordering from magictailor. I'm so glad I didn't now!

Yes, and I'm surprised the post office even accepted them. magictaylor is based in London...I'm amazed a post office in the UK would send parcels with no return address! I regularly use three different post offices and all the staff *always* check my parcels have a return address.

That kind of thing is becoming increasingly common on eBay and it's very annoying. I suspect it happens because these people advertise the same stock in several places. eBay really need to crack down on that.

 

A commonality I have been seeing throughout this thread is that the UK customers are getting their items, albeit late, and the folks outside the UK are hit or miss. I am shocked that any post office would accept a package without a return address and even more so that a seller of this high volume would send anything out without one in the first place. Wouldn't you want your clothing/boots etc to be returned to you if the customer's address was wrong?
I guess you would, unless you didn't want the customers to know where you live/work out of....a bit shady to me.