* What did you order? Order 1: Switch Siesta hands pre-order Order 2:Angel Philia Tan Type-G Bust, Code Noir 1/4 Outfit Set * When did you order? Order 1: 10.04.2018 Order 2: 13-20.06.2018 (2 part layaway) * How was the communication? Generally automatic, but FaithZ readily answer any question or comment on facebook. They recently redid the website and some shipping option was gone, I inquired, they added it back very fast. * How easy was it to pay? Easy with PayPal invoices for layaways. * How long did it take to ship? Order 1: Pre-orders said to be shipped in July, and it shipped 20th July. Arrived 26th July (Registered Airmail). Order 2: Shipped the next day of finishing my layaway (in stock items). Arrived within a week (EMS). * Were there any missing or broken items in your order? Order 1: Everything was perfect. Order 2: Everything was perfect. * If there were any problems with your order, how did the company handle them? No problems. * Would you order from this company again? I've ordered before and I will order again, surely!