1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Feedback for Grotebur

May 28, 2016

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    1. 100% positive feedback! I purchased a 5th Motif Venitu on the Timeless body from Grotebur and the transaction went smoothly; they allowed me 3 months layaway and had good friendly communication. They sent pictures of the doll and shipped him promptly upon the final payment, and provided the tracking. Grotebur also followed up with me when the postal service was taking a long time and wanted to make sure I received the doll. Venitu was packed EXTREMELY well and arrived safe and sound exactly as described/photographed. I'd be glad to do business with them again :)
       
      #21 Nellychan19, Mar 4, 2020
    2. Another great transaction with Grotebur and everything is perfect again. Thank you so much for all your effort at such a difficult time. Stay safe :)
       
      #22 vonbonbon, May 14, 2020
    3. I purchased a gorgeous Dollshe Amanda from @grotebur, and the transaction was really smooth and pleasant. Given international shipping and the COVID crisis, there were some delays in her journey from Chile to the US, and @grotebur was really nice about checking in with me to monitor her journey. She arrived safe and sound this morning. THANK YOU!!!!
       
      #23 Evey, May 18, 2020
    4. I bought an Aileen Doll Ashes from him. His communication is excellent and he is very nice! A piece of the doll was broken, but he made a new part for it so that I can fix it up to it's original state! A recommended seller for sure! :)
       
      #24 Kurai_Neko, Jul 13, 2020
    5. I purchased a tan Fairyland F60 SE Celine from @grotebur. Prompt and friendly communication, sent the head to the faceup artist that I requested for, and sent it quickly. I couldn't ask for a smoother transaction. Thanks so much!
       
      #25 PacificBlue, Dec 18, 2020
    6. I purchased a Dollshe 26F dress from grotebur. Good communication, shipped when expected and arrived in good time, well packed and beautiful condition. Thank you!
       
      #26 glassalice, Dec 30, 2020
    7. Grotebur bought some ID75 and 70cm doll clothes from me. They had good communication and paid promptly. Would gladly do business with again!
       
      #27 Constance, Aug 12, 2021
      • x 1
    8. I bought several outfits from Grotebur. Wonderful experience. All items were as described and in perfect condition. Shipping was fast. And Grotebur is a great communicator. Thank you!!
       
      #28 gigibee, Nov 30, 2021
      • x 1
    9. POSITIVE!

      I bought a Volks F17 head with a fabulous faceup by the seller. He shipped the next day, and it didn't take long at all to receive the package from Chile to the US. The packing was excellent, and I absolutely love my purchase. Thank you!
       
      #29 Livdollcity, May 2, 2022
    10. I just bought a Nabarro Booth head from Grotebur. Very friendly communication and fast shipping. I am very happy. Thank you!
       
      #30 Majka_, Sep 17, 2022
      • x 1
    11. I bought a Dollshe Diana with lots of extras from Grotebur and the transaction was perfect. Friendly communication and shipped fast. I am most pleased. :) Thanks!
       
      #31 luluna, Feb 18, 2023
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