* What did you order? 60cm small bust Annie in ns, extra heel feet, some extra string, a string puller, and an extra green bag. I also got a free 1/4 head with my order, and I chose Lili. * When did you order? 11/28 * How was the communication? Very, very good. I asked what the default bust size was, and if they could do small if it wasn't default, and they responded very quickly saying they could. They also asked me right after I ordered what I wanted my free head to be, and were very polite and prompt, as well as receptive to my communication. * How easy was it to pay? I don't remember it being any hassle. * How long did it take to ship? It shipped out 12/15, and arrived today, 12/22. That's less than a month from the initial order, which I was told to expect, but was still impressed with. * Were there any missing or broken items in your order? One small thing: one of the 1/4 head's magnets had come out, but that's such an easy fix that I'm not bothered. Everything else was intact. I don't think the extra cushion bag hurt that outcome. * If there were any problems with your order, how did the company handle them? N/A * Would you order from this company again? I think so, yes. Here's a quick picture of the head issue. It's super minor.