1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for Mortelle

Feb 28, 2007

    1. I bought a K-Doll Karon hybrid doll, he was shipped quickly and in pristine condition!
      Mortelle was quick to reply to questions and kind enough to take a layaway <3
       
    2. Mortelle bought one of my gear eyes from me! Great pleasant and smooth transaction! Hope to do business with again!! :)
       
    3. Bought a couple of wigs from Mortelle. Communication was easy and prompt and they were shipped the very next day~ :) Thanks!
       
    4. I bought a *gorgeous* SD boy suit set from Mortelle. She was fantastic to deal with - quick communication, friendly and super-fast shipping from Canada! I was almost surprised how fast it arrived (given the reputation of Canada/US snail mail :P) Perfect transaction and I'm so thrilled with the set. My boy looks great in it! Thank you!!
       
    5. Got a pair of shoes for my mnf from Mortelle, had a great transaction, swift delivery, many thanks :)
       
    6. Bought a wig from her easy transaction everthing arrived on time!!! will buy from her again!!! Thank you :)
       
    7. I bought a white hoodie from Mortelle and the transaction was so easy! Great communication and very fast shipping. Thanks so much. <3
       
    8. Mortelle was very good with communication and the shirt I bought arrived quickly. Awesome transaction.
       
    9. Received white MSD stockings in mail today. They were in great condition! I love them so much on my tan Mo >D

      Pleasure to do business with. A++
       
    10. had a great transaction with Mortelle, I bought a pair of pants and they arrived fast, good communication thanks so much!
       
    11. I bought a pair of boots from Mortelle, she was patient with me and all my questions and requests, she was communicative, and always so friendly. The boots arrived wonderful condition. Thanks so much! :D
       
    12. I bought a wig from Mortelle--item was exactly as described and I'm very pleased with it. Prompt replies, very friendly. However, the only thing that leaves me so-so is the packaging. The wig was shipped in a bubble-wrap package, but there wasn't any tissue/wig hair net/cardboard circle to help the wig keep its shape. Because of that, it arrived a little bit squashed--a night out and a little bit of shaping made it all right, though.
       
    13. I bought a belt from Mortelle, she shipped internationally to me, and the belt was beautiful and in perfect condition. Thank you! ^^
       
    14. I bought an MSD-sized shirt from Mortelle -- it arrived faster than I expected it to, and was in perfect condition. Thanks again!
       
    15. I bought a pair of hands from Mortelle, she was happy to hold them for me and she shipped shortly after receiving my payment. Hands were well packaged and nothing was broken, Thank you and I won't hesitate to buy from you ever again :)
       
    16. I sold a body to Mortelle, great transaction, great communication, great buyer!
       
    17. I bought D.O.D outfit from Mortelle.

      She was kind enough to hold it, and wait for payment.

      The outfit was packaged nicely, and neatly.

      Thank you so much!
       
    18. Such a nice person to deal with, fast shipper, pleasant, great items, good packer! Highly recommended!
       
    19. I bought her a wig for my SD13.
      She was very kind. The wig is absolutely charming and it came with a net. And a very fast shipping.
      So: everything perfect. Recommended seller.
       
    20. Just received the items which I purchased from Mortelle. Cute items, friendly and helpful seller ^_^. Thank you!