1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for Russell

Mar 26, 2008

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    1. I bought several pair of shoes from Russell. Great communication and fast shipping. Thank you.

      Chops
       
      #21 chopsart, Jun 17, 2011
    2. I bought a Dollmore sofa from Russell. I'm very impressed and pleased with his packaging skills, especially in this hobby of fragile items. It shipped out exactly on time, and arrived just when I expected it would. Excellent seller. <3
       
      #22 tygati, Jun 21, 2011
    3. I bought an MSD Alice in Wonderland dress from Russell and the transaction was perfect. He was completely on top of communication, shipped the dress immediately, packed it well and it arrived just a few days later :) I'm very happy with it! I'd gladly do business again. Thanks!
       
      #23 Lachlana, Jun 28, 2011
    4. I bought a DZ Chen outfit from Russell and could not be more pleased. It was shipped quickly, well packed and in perfect shape when it arrived. Many thanks, Russell! I hope to buy from you again.
       
      #24 sakuraharu, Jul 1, 2011
    5. I bought a Dollmore Judith body from Russell - he was very prompt and friendly in communication and she arrived superfast. The box was well padded and was just as described. Wonderful transaction and I'd be happy to buy from him again. :) Thank you!
       
      #25 Sennenrin, Jan 12, 2012
    6. I bought a awesome DZ Ying head from Russell, Everything went get, the head was packed nicely and he was great to deal with. All and All I would Gladly buy from him again.
      Thanks again!
       
      #26 Tokimimotaku, Mar 1, 2012
    7. I bought some Dollmore model girl clothes, & shoes for my EID jessica. The prices were a steal, & the shipping was lightning fast!!! THNK YOU! Wonderful DoA seller!
       
      #27 joylove23, May 9, 2012
    8. Bought some doll clothes from Russell. They came quickly and were well packaged. Thanks so much!
       
      #28 MahouBunnyBell, May 16, 2012
    9. My wife and I ordered a number of things from Russell. The items were all very clean and in excellent condition, and shipped super fast. Would absolutely do business with more in the future. Thank you!!!
       
      #29 Fin Raziel, May 17, 2012
    10. My wife and I ordered two batches of outfits from Russell, and both times were very impressed by how quickly they shipped, how clean they were, and by the care Russell had taken with them. Communication was quick and friendly. It was a pleasure buying from him, and I would happily do so again!
       
      #30 Heiroglyphica, May 17, 2012
    11. Russel is an awesome seller! I purchased a Dollmore model girl sized schoolgirl outfit and everything went perfectly! Prompt and friendly communication, fast shipping, beautiful outfit in great condition, and some extra items were included as a gift. Thank you so much for everything! :aheartbea
       
      #31 AlisonVonderland, Nov 23, 2012
    12. ACK, clumsy fingers. . . sorry for misspelling your name Russell!! :doh
       
      #32 AlisonVonderland, Nov 23, 2012
    13. I bought a full-set outfit, wig, and shoes from Russell the transaction was great communication was fast and the shipping was quick as well. I would definitely purchase from again.
       
      #33 sweetandsourluna, Dec 8, 2012
    14. I bought a Realpuki Popo from Russell. he was great to deal with good communication, Popo well packaged and in wonderful condition. Highly Recommend this Number One DoA seller. Thank You So Much, Thrilled To Bits.:)
       
      #34 ruby, Mar 9, 2013
    15. I purchased an Impldoll Sam Centaur from Russell and he was wonderful to deal with. Friendly and excellent communication, he ships quickly and packages well. I would buy from him again anytime.
       
      #35 maryfairy5, Jun 7, 2013
    16. I just bought an Impldoll Greta from Russell. Great communication and very fast shipping. I would definitely buy from him again.
       
      #36 Manderskoinu, Jul 6, 2013
    17. I purchased a Pipos Cheshire (Gray) from Russell and EVERYTHING -- I mean EVERYTHING!-- was perfect! Russell wrapped the cat up safely and securely... he shipped the package out super-quickly. When the Cheshire arrived, I looked him over from head to toe and couldn't even find a speck of dust -- not even the tiniest flaw... the cat was as perfect as the day he was made. It was as good as ordering directly from Pipos-- but without the wait. I would DEFINITELY work with Russell again ANYTIME. Fantastic seller! :aheartbea
      Chris
       
      #37 thepeachpeddler, Aug 5, 2013
    18. I purchased a Pipos Cheshire ( Orange) and I agree with the poster above. It was seriously like getting him straight from company! Amazing transaction, he even put up with my random moments of senility;) Thank you Russell for my Agent Orange.
       
      #38 Despair06, Aug 7, 2013
    19. Bought RUSSELL"S gray PIXIU. Expertly wrapped and packages. Excellent seller, put up with my numerous emails, questions and impositions, and never lost his graciousness nor sense of humor. Wish all transactions could go this well. So happy with my new addition. THANKX SO MUCH RUSSELL...... You're AWESOME.
       
      #39 themasterjinn, Aug 22, 2013
    20. I bought Pipos Noel from Russell and I'm very pleased with this transaction.
      Communication was great; Packing was secure; shipping was fast and low-price; product was perfect!
       
      #40 OlesyaGavr, Jul 18, 2014
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