1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Severe ongoing issues and concerns with Dollshe Dollshe Ban

Feedback for: ShadowChan

Dec 2, 2009

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    1. Terrible customer to avoid. Troubles about the payment of the commissions (several friendly reminders needed), more troubles again about the payment of the shipping costs of the way back. Commissions have required more time than originally planned. I have apologized many times for the delay but it served as a pretext for threats and attempts of calmonies (deleted by moderators) to require a partial refund and free shipping costs. The client never responded to the final photos of the commissions, no idea if it's really ok or not. Problems once more again, at the delivery ; the customer always looking for excuses to be reimbursed, up to point damages on pieces I never touched (no work to do on these).
      I encourage people who accept commissions to take a little look at the topic before accepting :
      http://www.denofangels.com/forums/s...ouge-RESOLVED-UNHAPPILY&highlight=citronrouge

      blacklisted!
       
      #21 citronrouge, May 22, 2013
    2. ShadowChan purchased an outfit from me. Lovely to work, let me know when it arrived. Thanks much and enjoy!+!+
       
      #22 LadyNyssa, Jun 21, 2013
    3. ShadowChan bought LittleModa Winter breeze set from me.
      She was lovely and payment was smooth and pleasant.
      Thank you ^^
       
      #23 turbow, Jun 30, 2013
    4. Bought a soom female outfit, it arrived in perfect condition! Thank you
       
      #24 Muraki88, Jul 16, 2019
    5. ShadowChan sold a volo open eyed head to me. The transaction was smooth and the communication was great. Wonderful seller. I would definitely buy from her again! :)
       
      #25 Aliyahbetd, Jul 17, 2019
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