1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for Shamps

May 3, 2008

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    1. I participated in a CROBI-DOLL GO run by Shamps.

      Everything went well and I received everything I ordered.

      Communication was a little weak, due to her internet being on the blink.

      Shipping was a little slow, due to snowstorms and internet.

      Since I was in no hurry, these were not problems for me. And I do appreciate her for running the GO. I'm sure they are not easy things to run! THANKS.
       
      #81 april, Mar 12, 2010
    2. I participated in the Soom Eliv split hosted by Shamps; my eyes arrived last week and I'm very happy with them! Thank you! :)
       
      #82 Shelly667, Mar 16, 2010
    3. Neutral Feedback for Shamps

      I participated in Shamp's recent Crobidoll GO. I am glad that in the end everything was received or refunded for. There were several issues which I will clarify on below, and most of them were beyond Shamp's control. I am giving neutral feedback not due to the things she had no control over, but due to lags in communication and missing pieces of information that may have helped alleviate some unease when problems arose.

      There was issues with receiving messages and several times where communication went absent for a few days at a time. To my understanding, this was due to whether issues in Shamps area, which also caused delays in shipping. Crobidoll also seemed to have communication issues, as well as not sending everything that was ordered which ultimately ended in them having to refund Shamps and Shamps having to redistribute those funds to those who's items did not show up.

      For such rather grating issues, some things I would have liked to have seen from Shamps were clearer updates, such as giving the participants the Order Number after it was placed and updating the thread when the package was in transit (we had been waiting for some time and were not updated until the package had arrived.) I know some of this was due to the weather causing internet problems, but some things seemed unclear to me and made me a little nervous, particularly considering many recent marketplace issues.

      In the end, everything came out just fine. Just in the future, I will probably look elsewhere for GO hosts so I don't begin to worry or dread what's going on.
       
      #83 Septunie, Mar 25, 2010
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