1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for sugarlump

Sep 24, 2009

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    1. I purchased an outfit from Sugarlump for my lati yellow, and it was a perfect transaction!! The outfit was adorable and nicely packed! I'm very happy! Thanks so much!! :)
       
      #61 Mayday, Dec 2, 2011
    2. Bought a kiddelf hoodoo from Sugarlump! She arrived in pristine condition! Thank you very much! She is gorgeous!
       
      #62 Kia Ryou, Dec 4, 2011
    3. :aheartbea
      I bought a Bimong Chuu head off sugarlump and I nearly bounced right through the computer and hugged her right there and then. Sugarlump is a most excellent seller - I could be happier with how the transaction went :D Thanks a million and more!
       
      #63 elsii, Dec 5, 2011
    4. Bought a Soom Yrie outfit from sugarlump. It arrived quickly and in perfect condition! Great person to deal with.
       
      #64 *Sara*, Dec 6, 2011
    5. I recently purchased some yosd and PKF clothes from sugarlump and she was super awesome to work with! Communication was quick and super friendly, she shipped the package out fast and it arrived just as quick!
      So happy with my doll's new clothes and I look forward to doing business with her again sometime soon!
      Thank so much! :)
       
      #65 Rikkuliam, Dec 7, 2011
    6. I bought a gorgeous Elfdoll Dami faceplate from sugarlump. She was very sweet and always willing to help me in any way she possibly could.
      I can't thank you enough for going above and beyond your seller duties so that I may get my dolly her little face. Thank you! Thank you!:aheartbea
       
      #66 Mixi Michi, Dec 9, 2011
    7. :aheartbea I bought a beautiful doll's body from Sugarlump. She quickly sent me a parcel, and all was well packed. When I needed scans of postal receipts for the postal service, Sugarlump quickly sent them to me. It helped me a lot to get my package faster. I'm very happy! Thank you very much! :aheartbea :)
       
      #67 Elerosh, Dec 9, 2011
    8. I sold a Fairyland Juri head to sugarlump a looong time ago, and she was wonderful to deal with.

      I just bought Sheep Lea from her in a much longer than intended layaway. She was super patient with me the whole time, which I am utterly grateful for.

      Very highly recommended :D
       
      #68 Lorentine, Dec 13, 2011
    9. I bought a pukipuki-face plate from sugarlump. Fast and friendly communication, and everything went very well! Thank you!
       
      #69 Azuca, Dec 14, 2011
    10. I purchased a doll from sugarlump. She always answered my messages quickly and communication was GREAT! Janelle is a VERY FRIENDLY and WONDERFUL person to talk to.
      The package was shipped super fast and the doll was very carefully packed. I can highly recommend sugarlump as an excellent seller and I would definitely buy from her again.
      THANKS SO MUCH, JANELLE! And a SPECIAL THANKS for the extras! :D
       
      #70 Helga, Dec 15, 2011
    11. I bought an Amaeta headback from Sugarlump. Communication was great and my parcel arrived extra fast! It is a beautiful item, and looks brand new. Sugarlump was a pleasure to deal with. Thank you so much! :)
       
      #71 Calio4, Dec 23, 2011
    12. I buyed a tiny from Sugarlump, everything went super well, fast reply and shipping. My package and my doll arrived in perfect conditions very well packed.
      She's very kind and great seller, i'll love to do business with her again ^^ Thank you so much! :aheartbea
       
      #72 Runy, Jan 2, 2012
    13. Traded dolls with sugarlump who was absolutely fantastic. When there was a problem with my tracking sugarlump called the post to make sure there was no problems. Always prompt to respond and a pleasure to deal with.

      Thanks so much! :)
       
      #73 sleep_pattern, Jan 6, 2012
    14. Had a great purchse from sugarlump a while back.. Sorry for delay in leaving FB. Transaction was perfect and was a pleasure to get the cute little Lati Outfit. Would be happy to have more transactions..
       
      #74 Gloria, Jan 8, 2012
    15. She bought me a yo-sd Remi, smooth transaction and sweet and kindly person.A pleasure!!I will repeat it!!
       
      #75 Yunni, Jan 10, 2012
    16. Sugarlump bought a doll from me; all communication was simple and fast, I would sell to her again in a heartbeat. Great transaction!
       
      #76 Lethanon, Jan 19, 2012
    17. sold a doll's head to Janelle and everything went very smoothly! Payment was so quick and communication was clear and friendly. Thank you so much!! ♥
       
      #77 jteoaiwei, Jan 22, 2012
    18. Sugarlump bought a Customhouse tiny from me! She paid swiftly and was very pleasant to deal with! Thanks a bunch! :)
       
      #78 enyka, Jan 23, 2012
    19. I bought fom sugarlumpLittleFee Shiwoo faceplate. She sent it to me very quickly and package was perfect.Thanks a lot!))))
       
      #79 NatalyKa, Feb 3, 2012
    20. I recently bought an Unoa Sist faceplate with eyes and faceup from sugarlump. It arrived quickly and the transaction was very smooth--she was wonderful to deal with! I would recommend her to anyone :chocoheart
       
      #80 LordBlumiere, Feb 4, 2012
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