1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for sugarlump

Sep 24, 2009

    1. I just bought sugarlump's tan Supia Rosy--it was a delightful purchase, with wonderful communication and super-prompt shipping. Sugarlump packed Rosy extra-carefully, upgraded shipping to be sure the box was fully insured and trackable, and even included an outfit that I wasn't expecting. It's been a pleasure to buy from sugarlump, and I hope I'll have the chance to do business with her again soon!
       
    2. I adopted a Limhwa Half Elf on layaway from Sugarlump. She's wonderful to deal with! Communication was timely and very polite, she shipped my girl as soon as the last payment was done and she arrived super well protected, in great condition just like a new doll. She even included some small free gifts with the box. <3 And needless to say that I am absolutely in love with her. :3

      Sugarlump is a wonderful seller and I'd definitely deal with her again!
      Thank you so much for letting me adopt my Liz! :aheartbea
       
    3. sugarlump bought an iMda body from me and was incredibly wonderful to do business with. She was friendly, paid quickly, and let me know when the body arrived. Thank you so much!
       
    4. I bought the Lati little prince from sugarlump, she sent me the doll very quickly and everything went smoothly, a very good trader, we have a nice treed ^^
       
    5. I adopted an imda babette from Janelle. She is such a pleasure to work with. She was very kind and prompt with her pm's and posted babette very quickly. I would definitely buy from her again.
      thank you so much Janelle<3
       
    6. Sugarlump bought a Pipos Ringo from me. She paid promptly and without complaint about the insanely high postage price that USPS has placed and it was a fine transaction. Would gladly deal with again!
       
    7. I purchased a Volks Kun and a Custom House Marco from Sugarlump via layaway. She was wonderful to do business with! The communication was fantastic. The dolls were extremely well packed for shipping, and were in wonderful condition. I am extremely pleased with this transaction and with my new dolls. I would be happy to do business with Sugarlump at any time. Thank you so much for the wonderful transaction!
       
    8. I bought a Volks MDD head from Sugarlump. It was a perfect transaction. Love my new head!
      Thanks so much Janelle!! <3
       
    9. I sold my doll to sugarlump
      she was a fantastic buyer!
      she paid quick and was kind enough to let me know when she got the doll
      it was a great pleasure to deal with her
      highly recommend to everyone!
      thank you!!!!!!!!!!!!!
       
    10. I was lucky enough to buy a mirwen head from sugarlump recently and the whole transaction was fast, easy and comfortable. I would definitely do business again, perfect transaction! Thank you :)
       
    11. Sugarlump bought a Marmite Sue Angel Egg Noi from me. She paid straight away and communication was great. I highly recommend her and would love to deal with her again:) Thank you!
       
    12. I bought an iMda Modigli from sugarlump and the whole process was wonderful. She communicated very well (and very promptly), was kind enough to allow me a few days to consider her offer, and posted super fast! It was a very pleasant experience, thank you so much!
       
    13. Sugarlump answered my WTB thread for a minifee body and was wonderful to deal with from the get go. She provided pictures in her initial contact and all queries were answered quickly and communication was fantastic. The body was shipped quickly and very well packaged. The entire transaction was fantastic and I would very happily recommend her and would be thrilled to have the opportunity to do business again :)
       
    14. Sold a Volks Lorina head to sugarlump. Prompt payment, let me know when it arrived, great to deal with. Thanks for a smooth transaction! :)
       
    15. 100% Positive for Sugarlump!!!
      I've bought Volks F03 from her. She was very kind ans sweet and send me all well packed with a super fast delivery! I love her doll! Is really in great condition :D

      Rgank you dear!!!
       
    16. Bought a Soom Pandy from her, and it arrived very quickly and in great condition! Communication was quick and fantastic, I would definitely buy from her again!
       
    17. I purchased Elfdoll's Twiggy Dami from Sugarlump and had excellent and speedy-quick service, and great communication! She is a sweetheart, and I highly recommend her! Thank you so much! :dance
       
    18. I purchased a fullset Realpuki Soso from Sugarlump on a short layaway. She was extremely fast shipping her after I made my last payment, and Soso was packed very very well! I would do business with Sugarlump again anytime.
      Thank you again!! :D
       
    19. Thank you for letting me adopt Bluefairy Baked May. <3 Sugarlump was really nice and understanding person to make business with. She took extra photos and answered all my questions. Also shipped super fast after my last layaway was done. Highly recommend her! :3nodding:
       
    20. Sugarlump sold me a DDH-06 head and everything was perfect.

      Thanks a lot.