1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for SwitchfootKatie

Apr 21, 2008

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    1. SwitchfootKatie bought a shirt from me and was great to deal with!
       
      #21 DollLuver, Jan 27, 2010
    2. I bought a Dollzone Fei from SwitchfootKatie-no complaints here! I would deal with her again. Thank you!
       
      #22 lovehaze, Feb 5, 2010
    3. I bought a great Monique wig from her. She was great to deal with, good communication and fast shipping. A very easy transaction.:fangirl:
       
      #23 lilpuss, Feb 9, 2010
    4. I bought a doll from her on my friend's behalf, and everything was good, communication is also very good.
       
      #24 cherie, Jun 4, 2010
    5. Katie ran our Customhouse Group Order, dealing with the company for over one year as they sent our order in three successive boxes. She was really great about bothering the hell out of them during this time, and she shipped our dolls off to us in a timely manner. I'd certainly have further dolly dealings with Katie, but I think both of us will pass on Customhouse!
       
      #25 Paladia, Mar 26, 2011
    6. I'm another member of the Customhouse Group Order Katie ran. She was great! Very good at communicating and pleasant too! The group order spanned over a year and she was very diligent dealing with them. When the partial orders came in she offered to hold items until everything was received or ship out a partial order. My shipment was received from her VERY quickly after she received it. Great job Katie!
       
      #26 Sunnybug, Mar 27, 2011
    7. Switchfootkatie ran a Custom House GO which I was a member of. It lasted for over a year, but she managed to keep her cool and we did finally get our items. Everything which she could have done, was done, and from her perspective, the GO was a wonderful success. Thanks. Cheryl
       
      #27 kedrian, Mar 27, 2011
    8. Another happy group order member. After one year of disappointment from CH, Katie still managed to get our dolls sent home finally! She shipped him out very quickly and well wrapped and I am ecstatic to have him home! communication was always excellent and overall a well organized order!
      Thanks for being a great GO Leader!
       
      #28 PandorasToyBox, Mar 29, 2011
    9. Yet another Custom House group order member~ She's very tolerating, very patient and responsible as she hounded CH for our orders for over a year. Communications are excellent once the orders are arriving. She shipped my doll head in a well-packed box, definitely a gem to work with~ :) *kicks CH service*
       
      #29 shirou_oh_sakura, Apr 1, 2011
    10. Yes, I was yet another member of the GO, and her work was over and above our expectations. Plus she mailed out everything quickly and well packed when it did arrive. Best GO leader ever!
       
      #30 Chraurelius, Apr 6, 2011
    11. Bought an MSD shirt from me and was a perfect buyer! Great communication and prompt payment!
       
      #31 Mekou, Apr 11, 2011
    12. I adopted a CH LJ Darea from SwitchfootKatiewhich which included a partial trade of an outfit from me. It was an excellent transaction! Katie is wonderful to deal with - she responds promptly to all PMs and shipped my package straight away. I highly recommend SwitchfootKatiewhich and I would not hesitate to trade with her again. Thanks so much!!
       
      #32 sugarlump, Apr 13, 2011
    13. switchfootkatie commissioned two faceups from me. she paid quickly, and communication was great throughout.

      thanks so much! =)
       
      #33 orphansparrow, Jun 8, 2011
    14. Bought a CH Bisou Ruru from Katie and she arrived quick and well packaged. She was great with my questions, and getting mailed for me quickly. I would definitely buy from her again.
       
      #34 remus.grrrl, Jan 14, 2012
    15. SwitchfootKatie commissioned four faceups from me. She was great with communication, paid promptly, and was let me know when her heads arrived back to her. ^^ Very nice transaction!
       
      #35 Serenia, Apr 3, 2012
    16. Switchfootkatie purchased my LTF Ante full set as Madame Pompadour. She paid fast and was eager to have the little one. I hope she will enjoy her for many years.
       
      #36 animemom, Feb 13, 2015
    17. Switchfootkatie bought some MSD size shoes from me. Communication was great and she paid very quickly. A pleasure to do business with and would gladly do again. Highly recccomend!
       
      #37 Allstar, Mar 2, 2015
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