1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for Xuan Ye-Amber

Nov 11, 2010

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    1. Great transaction with Xuan Ye-Amber from whom I purchased some YoSD shoes. Shipping was fast and communication was good. An excellent seller.
       
      #21 julia, Oct 22, 2011
    2. I purchased an InfinitiDoll Noel head from Xuan Ye-Amber, and she has been absolutely fantastic from answering questions, taken photos and even offered a free wig and was through the entire process very fast to answer any PM I sent her.

      Most fantastic person to deal with, can warmly recommend any transactions with her. <3
       
      #22 romanletters, Nov 29, 2011
    3. I bought Xuan Ye-Amber's Infinitidoll Miho. She was very friendly, answered all PMs right away, took extra photos for me, and shipped the doll super fast-- she even included some extras! A++!!
       
      #23 Sylphide, Dec 9, 2011
    4. Purchased a Dollzone leo from Xuan Ye-amber!!!

      The doll is amazing!! Oh my goodness thank you so so so very much!!!

      Came wrapped in a fuzzy blanket with ties (not sure if that is official DZ since I haven't gotten anything from them before) and that was packed in a box and then into the actual shipping box with packing peanuts.

      All the parts are accounted for and in good shape and were wrapped in bubble wrap for transport and stored in the inner box with the doll.

      Only con was one of the eyelashes had partially come loose but that was easily fixed!! n.n <3

      Thank you so much

      over all great transaction, SUPER fast shipping (she arrived 3 days early) and xuan ye-amber is a charm to work with. I would most surely do transactions with her again!

      ​
       
      #24 SixxMacabre, Apr 16, 2013
    5. I bought a set of Soom Syen wings and horns from Xuan Ye-Amber the transaction was wonderful! Shipping was very fast and communication was great!! I asked if Xuan Ye-Amber would split the parts from the dolls sale and she was gracious enough to let me buy them separate! Thank you very much!!
       
      #25 marismg, May 16, 2013
    6. I bought a couple of SD boots from Xuan Ye-Amber recently, communication was quick and excellent and shipping was very fast! I'm really happy with my purchase and would not hesitate to buy from Xuan again! :D Great seller A+++ etc. <3 Thanks again!
       
      #26 pandor, Sep 23, 2013
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