1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback for Zhenwu

Nov 2, 2010

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    1. Zhenwu purchased a Soom outfit from me.
      Payment was quick and communication was prompt and friendly.
      I will happily work with again, ty much :)
       
      #21 Twisty, Sep 5, 2019
    2. @Zhenwu purchased a pair of Idealian jointed hands from me! I highly recommend them as a buyer - the communication was smooth and fast, the payment was fast and they let me know when the hands arrived and left feedback immediately. Thank you for the pleasant transaction! :3
       
      #22 Littlebirdzoom, Sep 11, 2019
    3. Zhen Wu recently bought a Soom Hyperon from me and she was prompt with communication and payment. Unfortunately, due to my oversight with the packaging the doll had to be returned. But we managed to resolve the issue at the end.

      Definitely a good customer :thumbup
       
      #23 Makkaon, Nov 3, 2019
    4. I bought a Soom Mega Gem body from Zhenwu and honestly it's not an overstatement to say it was one of the best transactions I've ever had in the hobby! Super prompt, friendly and communicative, she packed the body perfectly and literally had it shipped within two days of me paying! When the delivery delayed and tracking didn't update for some time she went ahead and took the initiative to contact the post and kept me updated! We both got a small scare but the body showed up soon after on my doorstep and all was well. Came in perfect condition and just as decribed with a copy of the CoA!

      Honestly perfectly excellent conduct, I can not reccomend her enough! Thank you so much yet again!
       
      #24 Soenatte, Jul 24, 2020
    5. I adopted @Zhenwu 's Kalan by nabarro and the whole transaction was köjust perfect.
      I wrote late in the evening to ask about the availability of the head and zhenwu promptly replied and immediately checked shipping for me. All messages were very kind, friendly and fast and the head was sent super quickly. I am very happy about the whole sale and can warmly recommend zhenwu as a seller to anyone in the DoA. The head arrived in pristine condition, safely and securely packed. Please buy with confidence. <3
       
      #25 Raffael, Nov 16, 2021
    6. Bought a dollgru #11 head from them. Package neatly and securely packed, and the conversations we had were smooth and pleasant. I recommend!
       
      #26 tinana, Jan 1, 2022
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