1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback Thread for Utsumi

Sep 29, 2009

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    1. I bought 2 eyes from Utsumi and I couldn't be happier! They are beautiful and the shipping was incredibly fast! (and cheap~)
      It shipped on Wednesday and it arrived on Friday! It was awesome to see the package there after work! :fangirl:
      Utsumi is a wonderful seller! My co-owner and I were not sure on our second pair and she was very patient as we figured it out.
      Thanks again Utsumi!!
       
      #261 tangy_melon, Jun 2, 2012
    2. I bought a pair of eyes from Utsumi and everything went great! Thanks so much!
       
      #262 Lilybug, Jun 8, 2012
    3. I bought a pair of teal eyes from Utsumi and the transaction went very smoothly. Communication was great and they shipped out fast. Thank you so much!
       
      #263 Rikkuliam, Jun 8, 2012
    4. I purchased some clothing, shoes, wig and eyes from Utsumi. Shipping and communication were prompt and friendly, and the package arrived fast and well packaged. Overall a really pleasant transaction, i wouldn't hesitate to purchase from Utsumi again :kitty2
       
      #264 x3Ashley, Jun 14, 2012
    5. Another amazing transaction with Utsumi! This time Utsumi purchased a MSD lot of clothing and shoes from me. We worked out a layaway in which Utsumi payed quicker than expected. Communication was very friendly and prompt, and Utsumi let mee know when the items arrived. This is the third time I've dealt with Utsumi, and the professionalism will lead me to gladly do continue to do repeat business. Thank you!
       
      #265 BellaMorte, Jun 23, 2012
    6. Purchased a wig from Utsumi. Arrived just a described, thank you.
       
      #266 RyokoDWolfwood, Jun 25, 2012
    7. I bought some awesome purple eyes from Utsumi and everything went well ^^. We had a small issue with the mail people but she was wonderful about making sure I got my eyes. Definitely would recommend.
       
      #267 XxReveriexX120, Jun 26, 2012
    8. Utsumi sent me a Minifee Head, and it was a perfect transaction all around... she even included a little extra which I REALLY love! :) Thank you again, Utsumi! :)

      Chris
       
      #268 thepeachpeddler, Jul 11, 2012
    9. I took part in a split run by Utsumi. She kept me updated on the order and sent them out timely. They were package wonderfully and Thank you for the cute little gift too! Great split partner. Wouldn't mind doing another! ;)
       
      #269 Spiteless, Jul 12, 2012
    10. I participated in Utsumi's Fairyland split for my mnf sp rheia head and I also purchased an HDS shirt she was kind enough to hold to ship with my order. Communication was always prompt and she kept us updated on the order. Packaging was great and arrived very quickly, she even sent a sweet token of appreciation for participating in her split. I highly recommend Utsumi as a split leader.

      Thank you Utsumi for another smooth and pleasant transaction. :)
       
      #270 Nikki'sNewObsession, Jul 12, 2012
    11. I purchased a cute floral top and pair of capris from Utsumi :) I love them! Thank you! Shipping was great and communication was good :)
       
      #271 leishaj777, Jul 16, 2012
    12. Had anoher great transaction with Utsumi. Bought a cute MSD dress, it was just what I was looking for. Quick shipping and excellent packaging. Will buy from again!
       
      #272 lilycat28, Jul 16, 2012
    13. I bought a Pipos Rooney from Utsumi. She was so pleasant to deal with! She responded quickly to all my PMs! My doll was packaged well, and it was sent quickly.
       
      #273 sweetmouse, Jul 21, 2012
    14. Recently purchased a THP hoodie from Utsumi. Our transaction was great! She was wonderful with keeping in contact with me, and also shipped quickly. Highly recommend! :chocoheart
       
      #274 PrincessEv, Jul 30, 2012
    15. Excellent seller! I bought a pair of FL jeans for MNF from Utsumi, and it was a very positive transaction! Great communication, perfect item and fast shipping! Yay! :)
       
      #275 lilbrokendolly, Aug 2, 2012
    16. **Positive feedback**

      I bought a floral skirt of Utsumi, sadly it has not turned up yet. However I was issued with a full refund and she tried to check up on it. I would happily buy off Utsumi again, because i know i can fully trust her to deal with any potential problems and that is the real test with any seller. Her communication has always be very fast and friendly.

      I would recommend her!
       
      #276 karla-chan, Aug 8, 2012
    17. Bought a minifee Luka head from Utsumi- arrived quickly in perfect condition! Couldn't be happier! Thank you so much!
       
      #277 pinksugar, Aug 13, 2012
    18. I bought an MSD hat and a MSD Dollheart top from Utsumi and it was a very smooth transaction: Good communication, fast shipping and the items were very well packed! Definitely recommend as a seller!
       
      #278 JessiFlakes, Aug 14, 2012
    19. Recently bought several items from Utsumi, and everything was perfect! Super nice to talk to, lightning fast shipping, and items very well packaged. She was even nice enough to write me a thank you note!
      Super recommend! Thankies for the note! -tis be on my sewing machine now-
       
      #279 alicatvenus, Aug 15, 2012
    20. AWESOME AWESOME AWESOME! Utsumi was a joy to deal with. Communication was perfect and she paid off her layaway super quickly. The package got a little lost for a while on the way there and she was so patient and understanding. She let me know as soon as it arrived. Utsumi is a really great DOA member. I would highly recommend working with her! :)
       
      #280 thegreatkait, Aug 16, 2012
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