1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback Thread for Utsumi

Sep 29, 2009

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    1. I bought a Pukifee Mio from Utsumi and was very happy with the transaction. Great communication, fast shipping, and she was even nice enough to hold the doll for me until i could pay. Would definitely do business with her again!
       
      #301 XuchilVith, Nov 28, 2012
    2. Utsumi commissioned me for a faceup, she was very sweet to talk to, great communication and paid instantly. Definitely recommend her. :)
       
      #302 Eludys, Nov 29, 2012
    3. I bought a MNF modded Seorin from Utsumi. Smooth transaction highly recommended. Thank you :)
       
      #303 ShadowLink, Dec 22, 2012
    4. I purchased 2 wigs and some MSD clothes from Utsumi and she was AMAZING to deal with. She went the extra mile to look up the measurements of my doll to see if the dress I was interested in would fit properly. Utsumi even generously threw in an extra shirt and some little candies. All communication was prompt and friendly and shipping was quick. I highly recommend Utsumi and wouldn't hesitate to buy from her again myself. Definitely a positive experience! Thank you, Utsumi!!!
       
      #304 SaffronSky, Dec 29, 2012
    5. I received the top and bottom set today and it is so cute, thank you. Pleasure to do business with. :)
       
      #305 mjmay62, Dec 30, 2012
    6. Bought a blonde dollmore wig from Utsumi. Shipped within a reasonable amount of time and product looked exactly as pictured. Highly recommend!
       
      #306 Kittymutt, Jan 1, 2013
    7. I bought a Guppykisses set from Utsumi and I'm really happy of this transaction !
      The set was send fastly and she responds to my questions quickly.
      Thank you so much !
       
      #307 Mylene, Jan 3, 2013
    8. Recommended seller - bought a wig from her and it arrived quickly and safely! thanx :D
       
      #308 crystalsfordollies, Jan 9, 2013
    9. Bought a shorts and shirt set from Utsumi, unfortunately they were lost in the post :( But they still did their part as a seller by communicating well and sending the items out quickly.
       
      #309 Chobittum, Jan 13, 2013
    10. I bought two MNF shirts from Utsumi. Communication was wonderful. Wonderful seller. Quick shipping, though we ran into a small problem.
      My clothes got sent back to Utsumi by accident. I wasn't mad, I was just glad the parcel didn't get lost in the mail. Utsumi was able to
      sent it back to me and it arrived today. It arrived very quickly. I was very happy with the quality of the shirts and the quality of the
      extras Utsumi had sent also. Love everything so very much. Thank you so very much.

      A+++++++++
       
      #310 Monster Imai, Jan 16, 2013
    11. [h=2]I traded a Minifee head for another with Utsumi. She communicates well and shipped in a timely manner.[/h]Thank you so much and I highly recommend her.
       
      #311 Inti0301, Jan 20, 2013
    12. Rating: very Positive!!!~

      I bought a bunch of MSD cloths from Utsumi for my incoming girl! The experience couldn't have been better! She shipped in about 2 days and my items arrived all the way in AZ from MD in 7 business days. Great time if I do say so myself. Everything is clean and it great condition, even the extras. I would definitely buy from her again!~
       
      #312 Mistress_Of_Burden, Jan 25, 2013
    13. I purchased some eyes from Utsumi! They arrived to my home quickly and as described. Thank you!
       
      #313 redfish, Jan 27, 2013
    14. I bought a shirt and a pair of mnf hands from Utsumi
      She is a wonderful seller. She shipped quickly and everything was neatly packaged. Would highly recommend & buy from again!
       
      #314 zetoast, Jan 29, 2013
    15. I bought a Brown Spite & Malice wig from Utsumi~ I couldn't be happier. Quick to ship and was very friendly :) Highly recommended as a seller! Thanks again! ~ <3
       
      #315 GAUZE -mode of eve-, Jan 29, 2013
    16. Utsumi purchased two Guppykisses shirts from me, and everything went great. Communication was friendly, speedy, and thorough. Payment was smooth and fast also. And she was patient when I was unable to ship the day of said payment. Thank you for a nice successful transaction!
       
      #316 Kattunge, Feb 4, 2013
    17. I bought some eyes from Utsumi, and they were just perfect <3
      she was good with communication, friendly and understanding c:
      I would definitely buy from her again
       
      #317 FF_Yui, Feb 7, 2013
    18. I ordered a pair of eyes off Utsumi and everything went great! Shipping was fast, communication was good, and the eyes came nicely wrapped with cushion and candy. I recommend Utsumi to all!
       
      #318 Vitasoy, Feb 15, 2013
    19. I purchased a MNF Rheia head from Utsumi! Communication was great!She shipped it lightning fast, gave me a tracking number! Perfect perfect. Thank you!
       
      #319 Apathy, Feb 26, 2013
    20. I bought 2 dresses from Utsumi and the post office delayed it a bit but worth the wait, I love them. Utsumi went above and beyond working with the post office to get me my package. Melanie
       
      #320 mjmay62, Mar 4, 2013
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