1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback Thread for Utsumi

Sep 29, 2009

Page 18 of 21
    1. Positive feedback for Utsumi! I purchased a Lati Yellow Lea from Utsumi, she arrived in great condition as described with the items included in the sale. Thank you!
       
      #341 ericaduh, Jun 17, 2013
    2. Great communication! I got a great deal from Utsumi on my Minifee A-line body! Still tightly strung, and seems new to me! No yellowing either. The body came quickly, and Utsumi was more than happy to accept layaway. The body did have several marks and tiny splotches, but nothing that did not come off easily with a magic eraser. Thanks so much, Utsumi. Would do business with you again.
       
      #342 keepcalmcollectdolls, Jun 18, 2013
    3. Utsumi bought some msd clothes from me. Her payment was quick. Thank you for a nice transaction^^
       
      #343 RetroSpective, Jun 20, 2013
    4. Bouhg t some slim MSD clothing from Utsumi and everything was well packages and arrived promptly. I'd do business with her again! :)
       
      #344 Rinoa, Jun 24, 2013
    5. I bought a Wimukt set from Utsumi - communication was great, the set was shipped out asap and arrived safe and sound. I'd gladly buy from Utsumi again - thank you!
       
      #345 Roterwolkenvogel, Jun 26, 2013
    6. bought utsumi's mnf karsh head.

      item was shipped fast,Utsumi was very nice to work with.

      very happy with item!!
      :)
       
      #346 Riven, Jun 30, 2013
    7. I bought a Minifee Siean head from Utsumi and I'm just thrilled! She was very prompt in both her response time and shipping. I would gladly purchase from her again! :aheartbea
       
      #347 Boussole, Jul 2, 2013
    8. I recently sold a pair of MSD boots to Utsumi. Payment was prompt and communication was wonderful. Thanks for being an awesome buyer!
       
      #348 PrincessEv, Jul 9, 2013
    9. Bought some Unoa clothes from Utsumi for my girls! She was super nice, shipped them as soon as she possibly could, and was great about explaining the slight delay with getting it out when I got a little antsy thinking it'd gotten lost in the mail. Would definitely buy from her again! :)
       
      #349 little_sapling, Jul 14, 2013
    10. I participated in a trade with Utsumi and she was super sweet to deal with even while going through some medical treatments. She was understanding when I had a slight mishap and thought I shipped her item and hadn't yet. Definitely recommend her!
       
      #350 Ravenwolf, Jul 15, 2013
    11. In June, bought a MSD size shirt from Utsumi - was a fast, friendly, and smooth transaction!
       
      #351 hobbywhelmed, Jul 21, 2013
    12. Bought a modded chloe head from her and she was amazing! Safely packed and more than sweet to deal with:) Thank you!!!
       
      #352 AmiSi, Jul 31, 2013
    13. Utsumi responded to my WTB thread for a MNF boy body! I just received the body today in great condition. Communication was good and she even re-shipped the body when it was mistakenly returned to her. Would definitely buy from again!
       
      #353 Midnightferret, Jul 31, 2013
    14. I bought a Minifee body from Utsumi and it arrived well packaged and in great condition.
      Thank you!
       
      #354 Inti0301, Aug 5, 2013
    15. Purchased a Fairyland MNF Chloe head from Utsumi. Couldn't be happier with my girl! :fangirl: Definitely will purchase from her again!
       
      #355 Lazulistar, Sep 4, 2013
    16. Purchased a Fairyland MNF Mirwen head from Usumi. Prompt communication and my package was sent out as promised and securely packaged. I also got a gift pair of eyes. I couldn't be happier! Thank you so much!
       
      #356 PacificBlue, Sep 6, 2013
    17. I bought some Unoa clothes from Utsumi. Everything went smoothly, and I would buy from her again!
       
      #357 iwasteela, Oct 5, 2013
    18. I recently purchased some Slim MSD clothing & accessories from Utsumi. Communication was great, her prices were super reasonable, and she shipped quickly. All items were as described, if not better. Highly recommend buying from Utsumi! Thank you so much for yet another great transaction.
       
      #358 PrincessEv, Oct 7, 2013
    19. I purchased a slim MSD sweater from Utsumi​. Communication was excellent and she shipped out super fast. The items were packed wonderfully. Another wonderful transaction and I'm looking forward to more in the future ^_^
       
      #359 xxSugarxPopzxx, Oct 8, 2013
    20. I bought some Wimukt outfits off Utsumi last weekend. She was a little late sending them out but she let me know what was doing on and included some extra goodies. Everything arrived in perfect condition. Thank you Utsumi!
       
      #360 kittydorkdork, Oct 13, 2013
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