1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback Thread for Utsumi

Sep 29, 2009

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    1. I bough zoe faceplate from Utsumi.
      Excellent seller, nice friendly communication.
      Send fast and packet was super safe, Zoe came super condition.
      Thank you very much! Highly recommended! <3
       
      #61 rascal, Nov 8, 2010
    2. i traded some pukifee boots for a skirt from utsumi. transaction went great, prompt communication-- she's very sweet ^_^ the item arrived late due to a postal mix-up, but it still arrived safely and packaged very well. and the skirt is so adorable! excellent trade, would love to do business with her any time. thanks! ~
       
      #62 reality_chaser, Nov 10, 2010
    3. I bought cute MSD clothes from Utsumi. She is a pleasure to deal with! She answers PM quickly, and she is very friendly too. She even held my items for a day or two until my paycheck came in! She mailed them quickly, and they arrived in perfect shape, and they are just as she stated. I would definately buy or sell to Utsumi again!
       
      #63 coinnle, Nov 10, 2010
    4. Wonderful Transaction, Friendly, Fast Shipping

      I purchased a FL MNF Lishe from Utsumi. She was extremely nice and always maintained great communication. She shipped right the next day, so I received the doll within a few days of the transaction! Highly recommended. Thanks!!
       
      #64 Arella, Nov 17, 2010
    5. I bought a fabulous swallow tail jacket from Utsumi and everything went very smoothly. Great communication, quick shipping, and a great item. Would definitely recommend!
       
      #65 xhanthi, Nov 27, 2010
    6. I did a sale/trade with Utsumi for some dollmore acessories. Communication was good and she sent payment very quickly. I'd be happy to do another transaction with her. :)
       
      #66 mazouko, Nov 29, 2010
    7. Utsumi bought some clothing from me, I was paid promptly and notified upon their arrival. I would do business with Utsumi again :)
       
      #67 nightmarenurse, Dec 2, 2010
    8. I bought a pair of slim mini luts shoes from Utsumi and she was great, i'd definitely buy from her again!:D:D:D

      Thanks so much, my girl loves her shoes!!!
       
      #68 Zavrinas, Dec 6, 2010
    9. I bought a cute dress from Utsumi for my (future) miniFee. It got here rather quickly, and communication was good :) I would definitely buy from her again.
      Thank you, my girl will love her dress~!
       
      #69 Sakibou, Dec 7, 2010
    10. I purchased some 2010 Dollheart Fukubukuro MSD parts from Utsumi. She had excellant communication and was well organised. Her parcel was exceptionally well pack and I will happily buy from her again
       
      #70 Mechakal, Dec 7, 2010
    11. Truly model buyer!

      Utsumi bought fun-fur wigs from me, and was a pleasure to work with. Did absolutely everything right. :D

      You're always welcome back! :)
       
      #71 miffimifster, Dec 13, 2010
    12. I bought a dress for my girl from Utsumi. The transaction was flawless! Shipping was quick and communication was great! Thanks so much!!! <3
       
      #72 Toccyn, Dec 15, 2010
    13. Utsumi bought a DES head from me. Quick to respond, prompt payment, very friendly! A great buyer overall. Would not hesitate to do business again~
       
      #73 Yuko, Dec 16, 2010
    14. I purchased an Alice's Collection School girl uniform from Utsumi. Great communication, fast shipping, Item as discrided. Would buy from her again.
       
      #74 Goddess_Shilen, Dec 16, 2010
    15. I bought a pair of pajamas from her, and she sent them out the day after i gave her the money, which is awesome~ ^.^
       
      #75 HeavenlyDollies, Dec 17, 2010
    16. I did a DollHeart trade with Utsumi. Everything went smoothly, her items to me arrived on time, but my items to her took a while, I presume because of the postal services :( Even with this though, Utsumi was wonderful about the whole thing.

      I would be glad to do a transaction with her again :)
       
      #76 adhara, Dec 26, 2010
    17. Utsumi bought Doll cloth from me.^^

      Good communication and fast transfer, Utsumi is a good buyer to deal with.
      Thank you very much, Utsumi.Hope we'll have a good deal in the future.
       
      #77 anlegy, Dec 30, 2010
    18. EXCELLENT PERSON.

      I bought dollheart shoes from Utsumi and they are perfect, just as described.
       
      #78 Catrita, Dec 30, 2010
    19. Utsumi purchased a pair of msd sneakers from me. She paid promptly and kept excellent communication. Thanks so much!
       
      #79 Alexial Leigh, Dec 31, 2010
    20. I bought a PukiFee Ante FP from Utsumi, she was really helpful and shipped fast. I would definitely buy from her again, thank you
       
      #80 Emmaboo, Dec 31, 2010
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