1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Feedback Thread for Utsumi

Sep 29, 2009

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    1. I bought a pair of Dollheart socks from Utsumi. :) I was looking to complete a set from Dollheart's fukubukuro, and Ustumi was very kind to contact me and let me know that she had the socks to that set.
      After I paid, she shipped them very quickly. Thanks so much, Utsumi! :)
       
      #81 AirimirOfGondor, Jan 1, 2011
    2. Utsumi bought a couple PKF items from me, and she was wonderful to work with. Great communication, friendly buyer, and fast payment! Who could ask for better?!?!
       
      #82 WillowRain, Jan 2, 2011
    3. I bought a MNF Bline body from Utsumi and everything went smoothly! She was kind enough to accept my offer on it and packed it extremely well.
      It arrived safe and sound and I love it ^_^
       
      #83 Nezumi_Mouse, Jan 3, 2011
    4. Bought an assortment of items from Utsumi. Excellent communication, items came exactly as pictured/described, quick shipping and an overall pleasure to deal with. Highly recommended. Thanks!!
       
      #84 miztyl, Jan 3, 2011
    5. I bought a Dollheart Janelle set from Utsumi. The outfit is in beautiful condition and shipped fast. A pleasure to deal with :)
       
      #85 AmuDiamond, Jan 5, 2011
    6. I traded some goodies with Utsumi - the items arrived safely today, and with bonus candies for my husband! Thank you so much; he'll be happy when he gets home! :D
       
      #86 Marryth, Jan 6, 2011
    7. I purchased some clothing items from Utsumi, and she shipped lightening fast, items were well priced and quite nice! Very nice seller!
       
      #87 wally, Jan 9, 2011
    8. I've bought some MSD shoes from Utsumi. Well packed, great items. Thank you:)
       
      #88 frezje, Jan 10, 2011
    9. Bough a skirt from Utsumi good communication and item was carefully pack. Thank You!!
       
      #89 cutemeow, Jan 10, 2011
    10. I bought a 7/8 Leekworld wig from Utsumi! It's exactly what I was looking for and Utsumi was great with communication and shipping. :3 Thank you so much! <3
       
      #90 clap-for-carolyn, Jan 11, 2011
    11. Utsumi bought a pair of shoe from me , great communication and quick payment
      sorry I forgot to give you a feedback><
       
      #91 cwflyn, Jan 13, 2011
    12. I sold Utsumi a small, wooden table. Utsumi was a very pleasant and communicative buyer who sent payment very timely. I would happily sell to again. Thanks so much for a great transaction here! :thumbup
       
      #92 pris84, Jan 16, 2011
    13. I bought a small pukipuki dress, shoes, legwarmers and socks from Utsumi! I was very pleased with the communication and the fast shipping!!

      Thanks so much for a great transaction! :D
       
      #93 Ewic, Jan 18, 2011
    14. I purchased msd shorts from Utsumi. Everything went great. Thank you!
       
      #94 Nimrod, Jan 19, 2011
    15. I bought some clothing items from Utsumi and received timely informative contact and also timely shipment. Great seller!
       
      #95 Crescentbunny, Jan 22, 2011
    16. Once again I've bought Minifee shoes from Utsumi. Great transaction as always!
       
      #96 frezje, Jan 26, 2011
    17. purchased a hiblythe pukifee dress from Utsumi.
      it was exactly as pictured, communication was good.
      shipping was a little on the slow side, but I'm pretty sure that was USPS's fault.
      would be happy to buy from again ^_^
       
      #97 EleanorAnne, Jan 26, 2011
    18. Bought a couple of shirts and a SSW skirt from Utsumi; was very friendly and patient. The items arrived and were exactly as advertised. Overall, A+ transaction.

      Thanks! :aheartbea
       
      #98 sephyelysian, Feb 2, 2011
    19. Utsumi purchased an outfit from me. Super fast payment and great communication. Thanks for a great sale.
       
      #99 bugs6946, Feb 4, 2011
    20. I bought an MSD outfit from Utsumi and transaction was perfect! I couldn't be more pleased, thank you again! Highly recommend!! :D
       
      #100 Penguin-chan, Feb 7, 2011
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