For My Doll Feedback

* What did you order? 6 wigs & 2 pairs of MNF sized boots
* When did you order? June 1st 2012
* How was the communication? Good as far as most companies go.
* How easy was it to pay? Paypal simple, easy.
* How long did it take to ship? About 2 weeks, from time order was placed to when I had box home.
* Was the quality appropriate for the price, in your opinion? GREAT! The wigs I adore, so soft, and the ratio of hair strands to size of head is perfect. I bough 4 Pukifee sized wigs and although loose they are ideal for them.
* Did the item look like the sales pictures? Exactly
* Were you satisfied with the product? This was my second order & I am sure once I know proper size to order for my Dollshe boys will be back.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? For sure.
* Would you buy this company's products second-hand? If well cared for and non smoking home, YES!

 

What did you order?
A 6-7 inch customized wig with 3 colours.

When did you order?
I ordered on the 6th of June 2012.

How was the communication?
Communication was excellent, in my honest opinion. I didn't think they would understand what I wanted to order but they nailed my order precisely.

How easy was it to pay?
Very easy. I paid through Paypal.

How long did it take to ship?
They took around two weeks to ship my wig. The package arrived after 11 days; nearly two weeks as well.

Was the quality appropriate for the price, in your opinion?
Honestly? I really do feel it is very reasonable, comparing to the other wig stores like Leeke and such. The wig was very soft, very full as in not showing the headcap at all.

Did the item look like the sales pictures?
Yes, it does.

Were you satisfied with the product?
Yes, very satisfied.

If you weren't satisfied, how did the company solve your problem?
Not applicable.

Would you order from this company again?
Yes, I will. This company had become my favourite wig company now.

Would you buy this company's products second-hand?
If the quality is good and such, why not?

 

* What did you order?
A wig for my boy
* When did you order?
June 18th
* How was the communication?
Very good! they contacted me very fast about my order and shipped it out not long after I paid
* How easy was it to pay?
Easy as pie
* How long did it take to ship?
I went with the airmail option and WOW I was impressed, it arrive on June 25th!
* Was the quality appropriate for the price, in your opinion?
It was worth double what I paid, this is by far the nicest wig I have gotted yet.
* Did the item look like the sales pictures?
To a T!
* Were you satisfied with the product?
Exceedingly
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again?
ABSOLUTELY. I've got the website bookmarked and will definitely be buying from them again soon!
* Would you buy this company's products second-hand?
Absolutely! I don't know how well they hold up yet, but the quality is astounding!

 

* What did you order?
Size L Wig, LL Silicon Cap, Wig Case Medium

* When did you order?
Forget, around the month of May

* How was the communication?
Excellent!

* How easy was it to pay?
Very easy and Understandable.

* How long did it take to ship?
2 Weeks; Faster than I Expected

* Was the quality appropriate for the price, in your opinion?
Indeed! Very Satisfied.

* Did the item look like the sales pictures?
Yap!

* Were you satisfied with the product?


* If you weren't satisfied, how did the company solve your problem?
None.

* Would you order from this company again?
Absolutely! I wanna try another wig, etc.

* Would you buy this company's products second-hand?
Maybe, If the second-hand still good

 

* What did you order?
- two wigs, in a group order
* When did you order?
- the GO was placed Feb 27
* How was the communication?
- I didn't contact them, so unknown
* How easy was it to pay?
- also unknown since part of GO
* How long did it take to ship?
- they arrived on 4/3 to the leader of the GO
* Was the quality appropriate for the price, in your opinion?
- yes, they are very soft and the color is amazing
* Did the item look like the sales pictures?
- Yes. I think even better in person than the pictures
* Were you satisfied with the product?
- yes, very satisfied
* If you weren't satisfied, how did the company solve your problem?
- N/A
* Would you order from this company again?
- definitely, I have a few wigs in mind for future dolls
* Would you buy this company's products second-hand?
- if they were wigs I wanted already and they were available, possibly

 

* What did you order?
Hair bleach set - 10 color

* When did you order?
March 1, 2013

* How was the communication?
I didn't need to contact them

* How easy was it to pay?
Very easy--Paypal

* How long did it take to ship?
About 2 weeks (airmail shipping)

* Was the quality appropriate for the price, in your opinion?
Yes, the hair fibres were very soft

* Did the item look like the sales pictures?
The colour was slightly different, but that might have just been my monitor screen

* Were you satisfied with the product?
Yes

* Would you order from this company again?
Yes

* Would you buy this company's products second-hand?
Yeah, probably

 

* What did you order?
1 in stock wig
* When did you order?
October 24, 2013
* How was the communication?
Good
* How easy was it to pay?
very easy, with PayPal
* How long did it take to ship?
Just 4 days, they shipped the wig on October 28th
* Was the quality appropriate for the price, in your opinion?
Absolutely. The wig is lovely both the model and the color, and the quality is very good!
* Did the item look like the sales pictures?
Yes, the wig was just as showed in pictures.
* Were you satisfied with the product?
Yes, very satisfied.
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Definitely!
* Would you buy this company's products second-hand?
Yes, but just if the price would be convenient, or if the item is sold out, otherwise I prefer buying directly from the company!

 

* What did you order?
I ordered two wigs.
* When did you order?
I placed my order on the 12th of January 2014
* How was the communication?
It was good, posted a question on their Q&A and they where quick to answer.
* How easy was it to pay?
Easy, I paid with paypal.
* How long did it take to ship?
They shipped it on the 16th and it arrived to me on the 27th.
* Was the quality appropriate for the price, in your opinion?
Yes !
* Did the item look like the sales pictures?
Yes they did.
* Were you satisfied with the product?
Very much, they are very soft.
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Yes, definitely !
* Would you buy this company's products second-hand?
It depends. Maybe if I find a good deal, otherwise I'll buy from the company.

 

* What did you order?
A wig (in stock) and three pairs of eyelashes.
* When did you order?
February 20th, 2014
* How was the communication?
Great, I realized the day after placing my order that I made a mistake with the wig size and asked them if they could change it, and they replied the same day and corrected my order.
* How easy was it to pay?
Easy with paypal.
* How long did it take to ship?
It shipped the next day, I was lucky I was still able to change my order before that. The package arrived on the 4th of March.
* Was the quality appropriate for the price, in your opinion?
Yes, all the products are very lovely.
* Did the item look like the sales pictures?
Yes, the wig looks exactly like on the image, as do the lashes.
* Were you satisfied with the product?
Very satisfied.
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Yes, gladly. They had even included in my order a small free gift, which was a cute pink dolly hair clip with a bow.
* Would you buy this company's products second-hand?
I'd rather buy from the company. But if it was a sold out item, or if the item would be in good condition and considerably cheaper then I'd get it.

 

* What did you order?
A large GO of 40+ items, including in-stock, pre-order and customized wigs, as well as accessories

* When did you order?
February, 2014

* How was the communication?
Excellent; I didn't have any trouble conveying information on the custom options, all questions asked ahead of time were answered promptly and thoroughly, and communication after the order was placed to clarify custom options was fantastic as well.

* How easy was it to pay?
Extremely easy via Paypal

* How long did it take to ship?
As it was a larger order, we were cautioned it would take "more than one month." Shipping time was ultimately about 5 weeks, which is excellent considering order size and number of special requests.

* Was the quality appropriate for the price, in your opinion?
Absolutely! I've consistently been impressed with their wigs.

* Did the item look like the sales pictures?
Yes, all items have looked just like the pictures suggest.

* Were you satisfied with the product?
Very, and other participants have also expressed their satisfaction with their wigs, as well.

* If you weren't satisfied, how did the company solve your problem?
Not specific to this order, but in a prior (small) GO, one wig was accidentally left out, and it was quickly shipped out at FMD's expense when they were contacted. This time, there appeared to be problems, but were found to be mistakes in the order process, however, they worked with me on those as well.

* Would you order from this company again?
This was my third order and second GO (first large one). I have always had fantastic service and been very happy with their wigs, and will continue to order from them as long as I need wigs for dolls.

* Would you buy this company's products second-hand?
Yes, if one fit what I was looking for!

 

* What did you order?
Six wigs, two silicon caps and many-many rubber bands.
* When did you order?
2014-06-25
* How was the communication?
So-so. The sent me a message after they dispatched my order that one of the wigs is sold out and they refunded me money for it. But if I had choice I rather changed the wig for another one. But they apologized and put me the present, so...
* How easy was it to pay?
Very easy with PayPal.
* How long did it take to ship?
About a week by EMS.
* Was the quality appropriate for the price, in your opinion?
Yes.
* Did the item look like the sales pictures?
Absolutely.
* Were you satisfied with the product?
Yes, although it seems to me that their wigs are a little bit bigger than the same size from other brands.
* Would you order from this company again?
May be.
* Would you buy this company's products second-hand?
No.

 

* What did you order?
3 of size 5.5inch heat resisting wigs.

* When did you order?
May/June 2014

* How was the communication?
Professional, minimal (not much needed, easy transaction)

* How easy was it to pay?
It was easy to make the payment, but additional shipping charges raised the cost substantially.

* How long did it take to ship?
Shipping times matched what the website said to expect when I placed my order.

* Was the quality appropriate for the price, in your opinion?
Yes, the style is original and looks good, it's a really nicely constructed cap shape, and fits
the doll very well.

* Did the item look like the sales pictures?
Yes

* Were you satisfied with the product?
Completely with 2 of the 3. The third had a very minor defect, bald spot at the very crown of the wig. I was planning to style and modify the wig anyway so I didn't feel it was worth complaining to the company about it. If I had planned to use the wig as-is though, or if this was the only wig I had purchased, then it would have been a disappointment.

* If you weren't satisfied, how did the company solve your problem?
The wig is heat-resistant, so I cut and styled it to cover the bald patch. The company didn't receive a complaint from me because I was able to take care of it DIY-style without problem.

* Would you order from this company again?
I would, perhaps with a Group Order to cut down on the sting of shipping cost though.

* Would you buy this company's products second-hand?
Absolutely!

 

* What did you order?
1 in stock wig

* When did you order?
December 22, 2014

* How was the communication?
FMD was great about sending me an email receipt and tracking when it shipped.

* How easy was it to pay?
very easy, with PayPal

* How long did it take to ship?
It took two days, with my order being shipped December 24th.

* Was the quality appropriate for the price, in your opinion?
Yes!

* Did the item look like the sales pictures?
Yes, the wig was just as showed in pictures.

* Were you satisfied with the product?
Yes, very satisfied.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Definitely!

* Would you buy this company's products second-hand?
Yes.

 

* What did you order?
1 Wig (In stock), 1 wig cap & 2 hair clips.

* When did you order?
April 28, 2015.

* How was the communication?
Great. I emailed them to ask when they thought they would be able to ship, and they answered me promptly, apologizing for the delay (which was only actually 5 days after the order date) and offering me EMS shipping to ''make it up to me''...I really can't complain.

* How easy was it to pay?
Very simple and easy, since I did with PayPal.

* How long did it take to ship?
It was shipped 5 days after I placed the order. But it got shipped with EMS for free to ''make it up'' for the delay.

* Was the quality appropriate for the price, in your opinion?
Yes! Definately!

* Did the item look like the sales pictures?
Yes, the wig was just as showed in pictures.

* Were you satisfied with the product?
Yes, very satisfied. It's a bit too big for her, but that has nothing to do with the company.

* If you weren't satisfied, how did the company solve your problem?
N/A

* Would you order from this company again?
Definitely!

* Would you buy this company's products second-hand?
Yes.

 

* What did you order? A wig, a wig cap, eyelashes. They also stuck in two free hair clips.
* When did you order? 11/29
* How was the communication? There wasn't a whole lot, but for such basic stuff there didn't need to be.
* How easy was it to pay? Pretty simple!
* How long did it take to ship? I don't know. I didn't get an email for when it shipped out, but it arrived 12/10, which was less than two weeks later.
* Was the quality appropriate for the price, in your opinion? Definitely. I was especially happy with the wig. It's very soft and sits nicely.
* Did the item look like the sales pictures? Yep. The eyelashes were bigger than I was expecting, though.
* Were you satisfied with the product? I am apart from the wig cap. I wish it had been specified what size it is, since it is WAY too big for my 8/9 girl's head. It was pretty cheap, so I have no serious complaints, but its only real use is as a gentle protection for her head without a wig. The free hair clips aren't either doll's style at all, but they're cute and they were free, so no complaints.
* If you weren't satisfied, how did the company solve your problem? N/A
* Would you order from this company again? Probably, yes.
* Would you buy this company's products second-hand? I could see myself buying the wigs secondhand.

 

* What did you order?
One 7-8 wig, two 6-7 wigs, 2 pairs of eyelashes
* When did you order?
March 17, 2016
* How was the communication?
Standard. I received an order confirmation and a shipping notification.
* How easy was it to pay?
Paypal, dangerously simple.
* How long did it take to ship?
It was so fast! My order shipped on the 22nd and arrived home on the 24th.
* Was the quality appropriate for the price, in your opinion?
Definitely. The wigs are nice and thick, fit perfectly, and the skull cap isn't visible at all.
* Did the item look like the sales pictures?
Yes.
* Were you satisfied with the product?
Yes! I appreciated the little gifts they included, too. (2 hair-bow clips and a hand mirror for me.)
* If you weren't satisfied, how did the company solve your problem?
N/A
* Would you order from this company again?
Yes, I probably will.
* Would you buy this company's products second-hand?
Sure, if well maintained.

 

* What did you order? One heat-resisting fiber wig for MSD and a silicon wig cap.

* When did you order? May 15, 2016.

* How was the communication? Minimal. I received an email confirmation but no shipping notification. Although, after reading the other reviews it seems that this is unusual for the company. I was able to check my order status from the company's website, but it would have been nice to receive a notification of some sort.

* How easy was it to pay? Very easy, via Paypal.

* How long did it take to ship? The order shipped on May 19 and arrived on May 28. (I chose registered airmail for my shipping rather than EMS).

* Was the quality appropriate for the price, in your opinion? Yes, certainly.

* Did the item look like the sales pictures? Yes, exactly so.

* Were you satisfied with the product? Yes. The company even sent me a cute little hand mirror as a free gift.

* If you weren't satisfied, how did the company solve your problem? N/A

* Would you order from this company again? Definitely. The communication may not have been great, but the quality of the product outweighs this.

* Would you buy this company's products second-hand? If the items were in good shape, certainly.

 

* What did you order?
Two MSD wigs. One had the number FMDM-1119 and the other had the number FMDM-1107. Both are cream blonde.

* When did you order?
November 16th, 2016.

* How was the communication?
They e-mailed me as soon as the order shipped.

* How easy was it to pay?
Paid with Paypal, easy as pie.

* How long did it take to ship?
I ordered two in-stock wigs so shipping was extremely fast. The wigs shipped out the day after I ordered, and traveling time took exactly one week.

* Was the quality appropriate for the price, in your opinion?
Absolutely. Very soft, styled impeccably, and surprisingly enough the fibers are very natural looking.

* Did the item look like the sales pictures?
The site's cream blonde wigs are a little on the pale side, but otherwise yes. These wigs are spot on.

* Were you satisfied with the product?
Yes, very!

* If you weren't satisfied, how did the company solve your problem?
No problems here!

* Would you order from this company again?
Definitely!

* Would you buy this company's products second-hand?
If they're in good shape I'd do it in a heartbeat.

 

* What did you order? [FMDL-1107] Twin bun 8-9 wig in cream pink
* When did you order? 2020-01-23
* How was the communication?
* How easy was it to pay? Paypal
* How long did it take to ship? ~4
* Was the quality appropriate for the price, in your opinion? $25 USD. Standard pricing for a wig of decent quality
* Did the item look like the sales pictures? Yes
* Were you satisfied with the product? Yes
* If you weren't satisfied, how did the company solve your problem?
* Would you order from this company again? Yes
* Would you buy this company's products second-hand? Probably

 

* What did you order?
One wig, 9-10 in a blond color

* When did you order?
October 2021

* How was the communication?
Very poor. I sent 2 communications directly to the company when they sent me the wrong items. I didn't get any response until I submitted a Paypal dispute to get my money back, then they contacted me immediately.

* How easy was it to pay?
Used Paypal.

* How long did it take to ship?
Less than three weeks, which is great for current shipping conditions.

* Was the quality appropriate for the price, in your opinion?
Quality is very high for the price point.

* Did the item look like the sales pictures?
Item does look like the sales pictures.

* Were you satisfied with the product?
No, they sent me the wrong order. I tried to use their internal site contact form twice to let them know what happened as ask for next steps. I did not hear anything from them.

* If you weren't satisfied, how did the company solve your problem?
Now that I have a complaint open with Paypal, they were very attentive and finally sent me the correct wig (supposedly, they said they would give me a tracking number, but did not). Additionally, every communication from them ends with a request that I close the dispute, even though I keep telling them Paypal doesn't recommend that until the product is in hand.

* Would you order from this company again?
I've ordered from them in the past, so this could be a fluke. However, I'm not feeling very positive about them right now.

* Would you buy this company's products second-hand?
Yes.