I have checked with them twice now, sad to say. First was in July where they said they would ship out the 26th, and then again this month where they said they would ship out the 18th, and they still haven't shipped. Too much time has passed to do anything with paypal so I'm hoping I get my dolls at some point
Did you order any accessories with your guy. Like clothes, shoes or wigs. If you did you might ask them if the doll or accessories are holding up the order. It might give them a way to communicate what the problem is.