1. It has come to the attention of forum staff that Dollshe Craft has ceased communications with dealers and customers, has failed to provide promised refunds for the excessive waits, and now has wait times surpassing 5 years in some cases. Forum staff are also concerned as there are claims being put forth that Dollshe plans to close down their doll making company. Due to the instability of the company, the lack of communication, the lack of promised refunds, and the wait times now surpassing 5 years, we strongly urge members to research the current state of this company very carefully and thoroughly before deciding to place an order. For more information please see the Dollshe waiting room. Do not assume this cannot happen to you or that your order will be different.
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  2. Dollshe Craft and all dolls created by Dollshe, including any dolls created under his new or future companies, including Club Coco BJD are now banned from Den of Angels. Dollshe and the sculptor may not advertise his products on this forum. Sales may not be discussed, no news threads may be posted regarding new releases. This ban does not impact any dolls by Dollshe ordered by November 8, 2023. Any dolls ordered after November 8, 2023, regardless of the date the sculpt was released, are banned from this forum as are any dolls released under his new or future companies including but not limited to Club Coco BJD. This ban does not apply to other company dolls cast by Dollshe as part of a casting agreement between him and the actual sculpt or company and those dolls may still be discussed on the forum. Please come to Ask the Moderators if you have any questions.
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Joy doll discussion

Jun 19, 2023

    1. @Krunner35 No, Joydoll largely does resin heads, but recently she created two soft bodies originally for herself, but as other people showed interest she decided to put the bodies up for order.
       
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    2. ohh thanks for the response
       
    3. I cross-posted this to the off-topic discussion on Joydoll's soft cotton body.

      An update on Joydoll and the progress of the soft cotton body.
      This news has been shared on Weibo and Xiaohongshu/XHS (aka Rednote, Little Red Book) without any English translation.

      Shipment of the cotton body and resin hand/foot parts preorders will be delayed and likely go into next year. The reason is, Joy was hospitalized in late September with what seemed like a life-threatening illness. She's now out of danger and recovering in hospital, but she'll be out of action for some time. A family member has now stepped up to take care of these preorders and fulfil them, which is going to be a slow process.

      The relevant news posts on Joydoll's Weibo account are here (initial announcement of illness and preorder suspension, shared early Oct) and here (current update on preorder progress, shared today), and I believe they're on Joydoll's XHS account too.

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      If you ordered through a dealer, they should keep you updated on ETAs and refunds. If you ordered direct through Taobao and haven't paid balance yet (this preorder uses the deposit/balance payment method), you can enquire customer service on Joydoll's Taobao store. You can get a refund, but it might take time to process. There's more information on payments and refunds in the Weibo posts.

      So far, this update is just for the cotton body and the option hand/foot parts preorders. No word yet about the second Lai head preorder that happened in August.

      Such worrying news ... Joydoll posted quite regularly on CN social media, and the silence after her hospitalization felt so ominous. I'm relieved that she's in stable condition and hopeful that she'll recover.
       
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