* What did you order? Wig LR-104_M in Goldenrod and a pair of LGS-017 glass eyes in 14mm. * When did you order? 3rd March 2012 * How was the communication? I received an order confirmation, but no shipping notice. I had to log into my account to check the shipping status and get the tracking number. * How easy was it to pay? I used PayPal. It wasn't difficult, but I prefer sites that use an automated checkout rather than having to send the money manually. * How long did it take to ship? It shipped on 5th March, two days after I placed the order and one day after the payment was confirmed. * Was the quality appropriate for the price, in your opinion? Yes. The wig is soft and well constructed, and the eyes are vivid colour and noticeably higher in quality than lower grade/cheaper glass eyes. * Did the item look like the sales pictures? Yes. * Were you satisfied with the product? Yes, very. * If you weren't satisfied, how did the company solve your problem? N/A * Would you order from this company again? Yes, I would. * Would you buy this company's products second-hand? Probably.