Leekeworld Feedback (ALL)

Sep 30, 2007

    1. * What did you order?
      I had 2 seperate orders: All containing wigs, shoes, acrylic eyes and misc stuff.

      * When did you order?
      preorder 24-11-2008
      reg.order 07-01-2009

      * Did you order directly from the company, or through a distributor or dealer?
      direct from company

      * How was the communication?
      was good, I missread the time the preorder would take but I am happy it went so smooth

      * How easy was it to pay?
      paypal

      * How long did it take to ship?
      both were shipped 09-01-2009 and arrived 13-01-2009, super fast ^^

      * Was the quality appropriate for the price, in your opinion?
      yes, one of the best quality wigs and shoes I saw

      * Did the item look like the sales pictures?
      exact same

      * Were you satisfied with the product
      yes

      * If you weren't satisfied, how did the company solve your problem?
      well I am satisfied but one of the shoes I pre-ordered take longer to make so they shipped all my other items except the shoes. Was a nice apology note with it and said they will ship the shoes later time. So they solved the problem by themselves and I am happy I got a nice note about it. Good job Leeke ^^

      * Would you order from this company again?
      yes

      * Would you buy this company's products second-hand?
      yes
       
    2. * What did you order?
      Preorder SD boots, a wig, and some necessities such as elastic and sponges.
      * When did you order?
      30th Dec 2008
      * Did you order directly from the company, or through a distributor or dealer?
      Directly
      * How was the communication?
      Absolutely fine, I didn't need to ask anything but they emailed me promptly for all updates about my order.
      * How easy was it to pay?
      Easy, Paypal.
      * How long did it take to ship?
      About two weeks, which was quicker than I expected given one item was preorder.
      * Was the quality appropriate for the price, in your opinion?
      Definitely, the boots are beautifully made and the wig was high quality as usual :)
      * Did the item look like the sales pictures?
      Exactly like.
      * Were you satisfied with the product?
      Very!
      * If you weren't satisfied, how did the company solve your problem?
      N/a
      * Would you order from this company again?
      Absolutely, I've always had good transactions with them.
      * Would you buy this company's products second-hand?
      Yes, when the item is unavailable on the website especially.
       
    3. * What did you order?
      Preorder wig, Christmas Box, eyelashes

      * When did you order?
      Dec. 9th 2008

      * Did you order directly from the company, or through a distributor or dealer?
      Direct through company

      * How was the communication?
      I posted on their Q&A to add to my order. It took a few days for them to reply but the said they would include it. When I got my package my order was missing.

      * How easy was it to pay?
      Paypal. Very easy.

      * How long did it take to ship?
      6 weeks. Wasn't expecting it to take that long.

      * Was the quality appropriate for the price, in your opinion?
      The Christmas Boxes were fun: I got a Leeke wig, shoes, and a SOOM silicone eyes. The preorder wig I think was overpriced, as the quality didn't meet the pictures. It didn't look like the photos.

      * Did the item look like the sales pictures?
      The preorder wig did not.

      * Were you satisfied with the product?
      Somewhat. I was happy with my box, but the things that were disappointing were the wig, the wait time, and half my order being missing.

      * If you weren't satisfied, how did the company solve your problem?
      They haven't gotten back to me yet.

      * Would you order from this company again?
      Probably, but I'll only order straight wigs, not curly wigs.

      * Would you buy this company's products second-hand?
      Yes
       
    4. * What did you order?
      Normal Skin 3rd Leeke-D Body

      * When did you order?
      December 8, 2008

      * Did you order directly from the company, or through a distributor or dealer?
      I ordered directly from the company.

      * How was the communication?
      After waiting patiently they replied promptly and gave me an updated status on my girl's body.

      * How easy was it to pay?
      Really easy, I paid by PayPal!

      * How long did it take to ship?
      Exactly what their website said 20~30 days after I finished payment.

      * Was the quality appropriate for the price, in your opinion?
      Yes

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      Yes

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      I love Leeke and everything they have to offer, I plan on buying two more dolls from them in the future and some wigs :) So yes, I will order from the company again :D

      * Would you buy this company's products second-hand?
      Yes~! It's always a great find to find those pre-order items you missed the first time around on the second hand market :)
       
    5. I had 2 orders this month

      * What did you order? Wigs, Shoes, and other accessories
      * When did you order? Dec 08 recieved Jan 09
      * Did you order directly from the company, or through a distributor or dealer? Direct
      * How was the communication? Good
      * How easy was it to pay? Very Easy
      * How long did it take to ship? 25 days from time of payment, the estimated shipping was 20-30days
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? For the most part
      * Were you satisfied with the product? For the most part, they did forget 1 item in the order
      * If you weren't satisfied, how did the company solve your problem? I emailed the company and let them know they left an item out of the order, and I recieved the item about 10 days later
      * Would you order from this company again? Yes
      * Would you buy this company's products second-hand? Yes

      * What did you order? Wigs
      * When did you order?Jan 09
      * Did you order directly from the company, or through a distributor or dealer? Direct
      * How was the communication? good
      * How easy was it to pay? yes
      * How long did it take to ship? 3 days
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? yes
      * Would you buy this company's products second-hand? yes
       
    6. * What did you order? Two wigs, two pairs of eyes and some eyelashes
      * When did you order? Jan. 21st, 2009
      * Did you order directly from the company, or through a distributor or dealer? directly from the company
      * How was the communication? No problems ^^ They left a note inside the box apologizing for the delay (even though it shipped only two days after I'd ordered!) and letting me know I had a credit on my account or if I chose, I could get a paypal refund, since one of the sets of eyes I'd bought were out of stock.
      * How easy was it to pay? for some reason the credit card payment option didn't work, so I had a friend pay through paypal for me.
      * How long did it take to ship? 5 days.
      * Was the quality appropriate for the price, in your opinion? Yes, definitely.
      * Did the item look like the sales pictures? Yup!
      * Were you satisfied with the product? Definitely! These are the nicest wigs I've ever seen.
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes~
      * Would you buy this company's products second-hand? If the first owner took good care of them, yes.
       
    7. What did you order? A Mihael, a leeke wig, some eyes and a hood thing.
      * When did you order? December 27th, 2008
      * Did you order directly from the company, or through a distributor or dealer? Directly through the company
      * How was the communication? There wasn't any real communication aside from payment/shipping notices, but those were always prompt
      * How easy was it to pay? Very easy
      * How long did it take to ship? Something like 26 days, maybe even less
      * Was the quality appropriate for the price, in your opinion? Definitely, the doll is beautiful, the eyes are pretty, the wig is AMAZING
      * Did the item look like the sales pictures? Everything looked better than it did on the site...the doll was a tiny bit paler than I expected, but he's just gorgeous.
      * Were you satisfied with the product? Definitely
      * Would you order from this company again? Absolutely!
      * Would you buy this company's products second-hand? Yes
       
    8. * What did you order? Rihael and Mihael heads, two preorder wigs, one pair of preorder shoes, glass eyes and a few other bits like elastic
      * When did you order? January 2nd
      * Did you order directly from the company, or through a distributor or dealer? Direct from website
      * How was the communication? I was e-mailed to confirm my order and when it shipped
      * How easy was it to pay? very easy
      * How long did it take to ship? recived on February 2nd, so a month
      * Was the quality appropriate for the price, in your opinion? yes
      * Did the item look like the sales pictures? yes
      * Were you satisfied with the product? yes, the heads are made of lovely smooth but not plastic-y resin
      * If you weren't satisfied, how did the company solve your problem? N/A
      * Would you order from this company again? Yes
      * Would you buy this company's products second-hand? yes
       
    9. * What did you order?
      1 outfit, 1 jacket, 2 pairs of shoes & 1 accessory~

      * When did you order?
      February 9th, 2009

      * Did you order directly from the company, or through a distributor or dealer?
      Direct

      * How was the communication?
      oooh... a bit hit and miss here... Communication was fairly prompt (usually a reply within 12-18 hours), but was a bit confusing to follow. The whole experience was a bit strange, and I got the feeling my questions were met with a bit of annoyance from the person on the other end, but ultimately, everything worked out well enough~

      * How easy was it to pay?
      Aside from the initial game of "guess what to do next", and confusion with which payment request was the correct one, it was pretty much a standard paypal affair.

      * How long did it take to ship?
      Put the order down on the 9th(Sunday), and item arrived on the 12th(Thursday). Considering that I didn't send payment till the evening of the 10th, ridiculously quick.

      * Was the quality appropriate for the price, in your opinion?
      Everything was quite nice IMO, but again, newbness here, so be forewarned~

      * Did the item look like the sales pictures?
      Pretty much exactly the same. One pair of shoes looked shinier in the pics, but then it may have been a sample. Very acceptable range of variation~

      * Were you satisfied with the product?
      Definitely~ Heck, I wanna order MOAR!

      * If you weren't satisfied, how did the company solve your problem?
      Not Applicable~

      * Would you order from this company again?
      Question is not if, but when~

      * Would you buy this company's products second-hand?
      Most probably... So many items that are not listed/out of stock... must have now!!!
       
    10. * What did you order? An OD Tae, a wig, and a choker collar
      * When did you order? Around the end of December/beginning of January
      * Did you order directly from the company, or through a distributor or dealer? Directly
      * How was the communication? Good, i left a message on their boards about the estimated shipping time and they replied within the next day.
      * How easy was it to pay? Easy, credit card
      * How long did it take to ship? About a month, got him in early February
      * Was the quality appropriate for the price, in your opinion? Yes
      * Did the item look like the sales pictures? Yes, perhaps a bit better
      * Were you satisfied with the product? Yes
      * Would you order from this company again? Yes
      * Would you buy this company's products second-hand? I guess
       
    11. What did you order?
      Leeke L Romeo head
      Leeke D Bebe head
      type 3 Leeke D Body
      all blank

      When did you order?
      jan 12

      Did you order directly from the company, or through a distributor or dealer?
      company

      How was the communication?
      it was ok. it took a few days to send me an invoice and i am having all sorts of issues getting into the Q&A section. sometimes it took a couple of days for them to get back to me, and it really seemed like they had an automatic response to questions. but they were very friendly and did exactly what they said they would.

      How easy was it to pay?
      very

      How long did it take to ship?
      forever. they finally shipped feb 23. im not used to that long a wait XD

      Was the quality appropriate for the price, in your opinion?
      sure! theyre really not that high and i think the heads and body i ordered were very nice^^

      Did the item look like the sales pictures?
      resin color and size was an issue, but other than that i think they look better irl.

      Were you satisfied with the product?
      i am. there might have been a problem, but i ordered during an event and the head they sent me was not only the one i wanted, but solved the potential problem perfectly. things worked out better than i had actually planned.

      If you weren't satisfied, how did the company solve your problem?
      there was no problem, except for long wait...

      Would you order from this company again?
      well, it wasnt the worst order experience ever, and i do need another body for my new floating head...so maybe.

      Would you buy this company's products second-hand?
      not the wigs. dolls yes, they are very nice.
       
    12. What did you order?: 3 wigs
      When did you order?: January 31, 2009 and paid February 2, 2009
      Did you order directly from the company, or through a distributor or dealer?: From the company.
      How was the communication?: Terrific like in the past.
      How easy was it to pay?: Very easy, I paid via PayPal.
      How long did it take to ship?: My items were pre-order and shipped February 26 and I received them this morning.
      Was the quality appropriate for the price, in your opinion?: Yes. The fibers are very soft and the styling is well done.
      Did the item look like the sales pictures?: Yes.
      Were you satisfied with the product?: Yes.
      If you weren't satisfied, how did the company solve your problem?: n/a
      Would you order from this company again?: Yes, I'm already in a group order with them.
      Would you buy this company's products second-hand?: Yes, but I'm pretty picky about colors and styles so the chances a wig I would want would come up is not so common. ^^;
       
    13. * What did you order?
      2 pre-order wigs
      * When did you order?
      January 31st, 2009
      * Did you order directly from the company, or through a distributor or dealer?
      Direct from the company.
      * How was the communication?
      Great
      * How easy was it to pay?
      Very easy, Payed by CC the same day.
      * How long did it take to ship?
      Rhey shipped it on Februyary 26th, got the package march 2nd.
      * Was the quality appropriate for the price, in your opinion?
      The quality is awesome, definitly worth it.
      * Did the item look like the sales pictures?
      Yes.
      * Were you satisfied with the product?
      Very.
      * Would you order from this company again?
      Definitley.
      * Would you buy this company's products second-hand?
      Yes, I would.
       
    14. * What did you order?
      horns, eyelashes, paints, lot of sponge blocks, and some tools.

      * When did you order?
      i had 3 separate orders in a week, it starts around 16feb09

      * Did you order directly from the company, or through a distributor or dealer?
      directly

      * How was the communication?
      :)

      * How easy was it to pay?
      very easy, i used paypal

      * How long did it take to ship?
      extremely fast

      * Was the quality appropriate for the price, in your opinion?
      yes

      * Did the item look like the sales pictures?
      yes

      * Were you satisfied with the product?
      yes

      * If you weren't satisfied, how did the company solve your problem?
      n/a

      * Would you order from this company again?
      of course

      * Would you buy this company's products second-hand?

      maybe
       
    15. What did you order?
      A pair of shoes from a pre-order
      When did you order?
      January 12th
      Did you order directly from the company, or through a distributor or dealer?
      Directly
      How was the communication?
      Responded the next business day.
      How easy was it to pay?
      Through Paypal, so pretty brainless.
      How long did it take to ship?
      A little over a month.
      Was the quality appropriate for the price, in your opinion?
      Yep
      Did the item look like the sales pictures?
      Yep
      Were you satisfied with the product?
      Yep again
      Would you order from this company again?
      Yessiree
      Would you buy this company's products second-hand?
      Yes
       
    16. What did you order?
      An assload of shoes from a pre-order and a wig
      When did you order?
      January 14th
      Did you order directly from the company, or through a distributor or dealer?
      Directly
      How was the communication?
      quick
      How easy was it to pay?
      Paypal, so pretty easy.
      How long did it take to ship?
      I'm still waiting. This is what I don't like about them, that and their consistent out of stock notices.
      Was the quality appropriate for the price, in your opinion?
      If it's the usual leeke, then yes.
      Did the item look like the sales pictures?
      they usually do but I'll report when it arrives
      Were you satisfied with the product?
      will report when arrived
      Would you order from this company again?
      I have been for 4 years...
      Would you buy this company's products second-hand?
      Yes
       
    17. What did you order?
      A wig and a muffler hood.

      When did you order?
      April 3 (though it was April 4 in Korea at the time).

      Did you order directly from the company, or through a distributor or dealer?
      Directly.

      How was the communication?
      Nonexistant, but it wasn't needed, either.

      How easy was it to pay?
      Very simple. I used Paypal.

      How long did it take to ship?
      Not long at all!! It shipped the very next day and was at my house by April 7!! I was VERY pleasantly surprised by this.

      Was the quality appropriate for the price, in your opinion?
      Absolutely. The wig and muffler are both very high quality.

      Did the item look like the sales pictures?
      Yes. The muffler is even better than the picture - I had no idea how soft it would be in person!

      Were you satisfied with the product?
      Very, very, very.

      If you weren't satisfied, how did the company solve your problem?
      N/A

      Would you order from this company again?
      Absolutely. This transaction was a resounding success.

      Would you buy this company's products second-hand?
      Yes.
       
    18. What did you order?
      A pair of MSD shoes and a pair of SD shoes.
      When did you order?
      11th April
      Did you order directly from the company, or through a distributor or dealer?
      Directly
      How was the communication?
      No complaints, although I didn't get a notification that my items had been shipped so I guess it could be better :sweat
      How easy was it to pay?
      Paypal so easy
      How long did it take to ship?
      Surprisingly fast - I think they must have shipped the same day in order to be here today!
      Was the quality appropriate for the price, in your opinion?
      Yep
      Did the item look like the sales pictures?
      Identical
      Were you satisfied with the product?
      Yes
      If you weren't satisfied, how did the company solve your problem?
      N/A
      Would you order from this company again?
      If I want something from them :lol:
      Would you buy this company's products second-hand?
      I was going to, that's why I went to their site!! I decided I'd rather pay $26 for a pair of shoes new than $46 second hand :XD:
       
    19. What did you order?
      3 dollga wigs: LR-020, LR-027, LR-002. and Ear of Bunny
      When did you order?
      April 1st, 2009. Received on the 14th of April, 2009.
      Did you order directly from the company, or through a distributor or dealer?
      Through the company
      How was the communication?
      Good. tried to email them once but my message didn't go through, then I asked on the Q&A and they answered the next day.
      How easy was it to pay?
      Easy
      How long did it take to ship?
      They shipped my stuff on April 6th. Really fast since I ordered a pre-order item which takes 30 days. The one thing I'm a bit confused about, is that they shipped to the wrong residence. My grandmas house:?
      Was the quality appropriate for the price, in your opinion?
      Yes!
      Did the item look like the sales pictures?
      Sort of. The colours of the wigs looked a bit different then the sales pictures.
      Were you satisfied with the product?
      Yes!
      If you weren't satisfied, how did the company solve your problem?
      N/A
      Would you order from this company again?
      Indeed!
      Would you buy this company's products second-hand?
      Depends.
      __________________
       
    20. * What did you order?
      3 DollGa wigs plus Leeke wig in 3 different orders
      * When did you order?
      First in January, then in February and in March (avid shopper lol)
      * Did you order directly from the company, or through a distributor or dealer?
      Directly
      * How was the communication?
      Didn't need any so n/a
      * How easy was it to pay?
      Very
      * How long did it take to ship?
      Since three were preorders, a month and then took only a few days to get here. The time of Leeke wig, they were superfast.
      * Was the quality appropriate for the price, in your opinion?
      Absolutely, wish the shipping would be cheaper though
      * Did the item look like the sales pictures?
      Close. The length of wigs are hard to judge not knowing the size of the doll on the pictures but generally I think the pictures are quite good.
      * Were you satisfied with the product?
      Very
      * If you weren't satisfied, how did the company solve your problem?
      n/a
      * Would you order from this company again?
      Absolutely
      * Would you buy this company's products second-hand?
      Yes