Leekeworld Feedback (ALL)

Sep 30, 2007

    1. * What did you order?
      One wig Heat resistinf Fiber and two pairs of acrylics eyes

      * When did you order?
      Febuary 18, 2009

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company.

      * How was the communication?
      I didn't need to communicate with them. I had no question or problem.

      * How easy was it to pay?
      Very easy. By Paypal

      * How long did it take to ship?
      Approximatively 7 days. I'm from Canada.

      * Was the quality appropriate for the price, in your opinion?
      Of course!

      * Did the item look like the sales pictures?
      Of course!

      * Were you satisfied with the product?
      YES! Extremely satisfied.

      * If you weren't satisfied, how did the company solve your problem?
      ---

      * Would you order from this company again?
      Yes, of course.

      * Would you buy this company's products second-hand?
      Yes. Very good quality.
       
    2. * What did you order?
      a head cap, 2 L-boy heads

      * When did you order?
      26 March 2009

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company.

      * How was the communication?
      No any problem.

      * How easy was it to pay?
      Using Paypal.

      * How long did it take to ship?
      paid on 26th Mar, shipped on 1st Apr, arrived on 3rd Apr.

      * Was the quality appropriate for the price, in your opinion?
      Yes

      * Did the item look like the sales pictures?
      Yes

      * Were you satisfied with the product?
      Yes

      * If you weren't satisfied, how did the company solve your problem?
      n/a

      * Would you order from this company again?
      Of course :)

      * Would you buy this company's products second-hand?

      depends on the quality and also the prices offered.
       
    3. * What did you order?
      Leeke-D Mint head

      * When did you order?
      26th March 2009

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company

      * How was the communication?
      They told me how to pay, when they confirmed the payment and when they shipped him out, what one needs to know ^^

      * How easy was it to pay?
      Quickly through paypal

      * How long did it take to ship?
      Shipped out on the 28th April

      * Was the quality appropriate for the price, in your opinion?
      Yes

      * Did the item look like the sales pictures?
      The face looks much cuter, so I will say yes

      * Were you satisfied with the product?
      I am

      * If you weren't satisfied, how did the company solve your problem?
      --

      * Would you order from this company again?
      Sure, he needs a body and so does my orientdoll

      * Would you buy this company's products second-hand?
      I have no problems in doing so
       
    4. * What did you order?
      A wig and a pair of shoes.
      * When did you order?
      Last week.
      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company.
      * How was the communication?
      No problems so no communication:) I was rather suprised not to get any notification with the tracking number when my items were shipped, but maybe I've not figured the new web-site yet^^;
      * How easy was it to pay?
      Very easy with paypal.
      * How long did it take to ship?
      Two days...? The items arrived really fast:)
      * Was the quality appropriate for the price, in your opinion?
      Yes, I like Leeke, especially their shoes-- some of them are really amazing.
      * Did the item look like the sales pictures?
      Yes, I think.
      * Were you satisfied with the product?
      The wig is too small for my doll, but the mistake is mine^^
      * If you weren't satisfied, how did the company solve your problem?
      ...
      * Would you order from this company again?
      Yes, of course!
      * Would you buy this company's products second-hand?
      Yes, but I prefer buying directly from the company:)
       
    5. What did you order? WS Milch Fullset
      When did you order? March 3rd I believe.
      Did you order directly from the company, or through a distributor or dealer? Directly through the company.
      How was the communication? Pretty good. When I asked a question they would always answer the next day.
      How easy was it to pay? Very easy!
      How long did it take to ship? About 6-7 weeks, she arrived on April 21st. It took much longer than I expected, but at the time they were transferring their site to a new server and were being bombarded by customer inquiries and questions because of it.
      Was the quality appropriate for the price, in your opinion? Yes, the quality is good, the only problem is that the Milch head has a neckhole that is way too big for their MSD size body. I've asked around and none of their other MSD heads have that problem apparently. Other than that though, the resin quality is very nice and the fullset faceup was beautiful.
      Did the item look like the sales pictures? Yeah, the faceup was almost exact, as well as the resin color.
      Were you satisfied with the product? Yes. It took a little restringing and sueding to get her up and running, but I love her. :aheartbea
      If you weren't satisfied, how did the company solve your problem? N/A
      Would you order from this company again? Definitely! I love Leekeworld's stuff. :)
      Would you buy this company's products second-hand? Sure, why not.
       
    6. * What did you order?
      A head, wig, lots of paints & some assembly tools.

      * When did you order?
      April 2008

      * Did you order directly from the company, or through a distributor or dealer?
      Directly on their website.

      * How was the communication?
      Ehh...They replied quick enough regarding question posts on their message board, but they gave me an underestimated ship date & never got an e-mail about when they sent the parcel out.

      * How easy was it to pay?
      Yep. Paypal.

      * How long did it take to ship?
      4 Weeks to prepare the order, 1 week to wait for them to ship out & another week for it to arrive.

      * Was the quality appropriate for the price, in your opinion?
      I had looked around at a few sites & found their paints to be the cheapest available, with a decent in stock selection. I'm not too sure how to tell the difference between resin quality, but the headmold was gorgeous!

      * Did the item look like the sales pictures?
      The head looked exactly as advertised. The wig looked wavvier in the photographs, but it was a Dollga wig, so they were just the middlemen.

      * Were you satisfied with the product?
      Yep.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Probably, but I'll stick to accessories & such though. The head was beautiful, but its huge on other bodies as its been mentioned before in the forum.

      * Would you buy this company's products second-hand?
      Not likely atm, but never say never!
       
    7. * What did you order?
      Two wigs, eyelashes and a pair of shoes.
      * When did you order?
      Last week.
      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company.
      * How was the communication?
      Great-- I had a request and Leeke replied promptly.
      * How easy was it to pay?
      Very easy with paypal.
      * How long did it take to ship?
      Leeke shipped very fast (as always when I am ordering in-stock items)-- the package arrived in a week.
      * Was the quality appropriate for the price, in your opinion?
      Yes.
      * Did the item look like the sales pictures?
      Yes.
      * Were you satisfied with the product?
      Yes.
      * If you weren't satisfied, how did the company solve your problem?
      ...
      * Would you order from this company again?
      Yes, of course!
      * Would you buy this company's products second-hand?
      Yes, but I prefer buying directly from the company:)
       
    8. * What did you order?
      Two heads, horns, and magnets.

      * When did you order?
      March the 26th during the $50 head event.

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company.

      * How was the communication?
      Very good. I was a bit sick when I ordered and simply sent the money through paypal without any message. (I = scatter brain) I emailed later to tell them that the money sent with my paypal account was for my order and I gave the order number. This was cleared the next day.
      Then I wanted a different head than I had ordered, so I asked them if they could change my order and this was also done within a day without any problems.

      * How easy was it to pay?
      Maybe too easy with paypal, because I forgot to mention my order number. XD (It was all solved within a day.)

      * How long did it take to ship?
      I'm not sure anymore. About a month, I think.

      * Was the quality appropriate for the price, in your opinion?
      Yes, very good.

      * Did the item look like the sales pictures?
      Yes.

      * Were you satisfied with the product?
      Yes.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes.

      * Would you buy this company's products second-hand?
      Yes.
       
    9. * What did you order?
      Head, special horns, supplies
      * When did you order?
      during the 50% off head promotion
      * Did you order directly from the company, or through a distributor or dealer?
      directly from the company
      * How was the communication?
      very good
      * How easy was it to pay?
      paypal, very easy
      * How long did it take to ship?
      about a month
      * Was the quality appropriate for the price, in your opinion?
      yes, everything was very high quality and reasonably priced
      * Did the item look like the sales pictures?
      * Were you satisfied with the product?
      yes
      * If you weren't satisfied, how did the company solve your problem?
      N?A
      * Would you order from this company again?
      certainly
      * Would you buy this company's products second-hand?
      probably
       
    10. * What did you order? 1 Wig and a Hood/scarf
      * When did you order? 13th June
      * Did you order directly from the company, or through a distributor or dealer? direct from the company
      * How was the communication? Non-existant really - but didn't need any communication.
      * How easy was it to pay? Very easy, straight through paypal.
      * How long did it take to ship? I paid on the 13th and it arrived today - the 19th: 6 days total.
      * Was the quality appropriate for the price, in your opinion? Yes, very much so - the wig is simply gorgeous (shame I don't have the doll who's going to wear it) and the Hood is beautiful, so soft.
      * Did the item look like the sales pictures? Yes, very much so.
      * Were you satisfied with the product? Yep!
      * If you weren't satisfied, how did the company solve your problem? N/a
      * Would you order from this company again? Yes, most definetely - I love their wigs and other items!
      * Would you buy this company's products second-hand? Possibly.
       
    11. * What did you order?
      Uh...it was a group order. Revealing identity of items is forbidden.
      * When did you order?
      June 21st
      * Did you order directly from the company, or through a distributor or dealer?
      Company
      * How was the communication?
      Just fine. There wasnt any need for it though.
      * How easy was it to pay?
      Very. Theres 3 choice of payments, choose one that suits you.
      * How long did it take to ship?
      4.friggin.days. AMAZING
      * Was the quality appropriate for the price, in your opinion?
      ^^ They look beautiful
      * Did the item look like the sales pictures?
      They all appear to be in good condition.
      * Were you satisfied with the product?
      ^^
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again?
      O
      h yes. There shipping time is so quick. It doesnt matter what day you order on, it always ends up getting here. Impressive, Very impressive. :)
      * Would you buy this company's products second-hand?
      ^^ I already do! :chocoheart
       
    12. * What did you order?
      A Luke head, a wig, pastels, paints, pencils and some other little things like eye putty.
      * When did you order?
      June 7th
      * Did you order directly from the company, or through a distributor or dealer?
      Company.
      * How was the communication?
      Fantastic. I wanted to change my billing method, so I got all confused and canceled the order and created another one with the credit card billing method. However, the previous order that I canceled apparently took the last wig that I wanted! It was out of stock! I posted a thing on their board, and they answered it and solved my problem after about 2 days.
      * How easy was it to pay?
      Quite easy. I didn't switch payment method because it was too hard, I just didn't feel like going through paypal.
      * How long did it take to ship?
      12 days after I ordered they shipped it. 4 days after it shipped it was on my doorstep. 16 days total.
      * Was the quality appropriate for the price, in your opinion?
      Yes. Stunned me a bit actually how pretty Luke was. The pastels were very small, barely an inch across and half an inch in width, but not bad for 5 bucks.
      * Did the item look like the sales pictures?
      The wig didn't quite look like what I expected, but it impressed me none the less. Somehow the paints and pastels look bigger on the screen, but maybe it's just me.
      * Were you satisfied with the product?
      Very satisfied with everything.
      * Would you order from this company again?
      I plan to.
      * Would you buy this company's products second-hand?
      If the previous owner took excellent care of it, of course I would.
       
    13. What did you order?
      Two sets of L size boots
      When did you order?
      June 24, on their one-day 20% off everything sale!
      Did you order directly from the company, or through a distributor or dealer?
      Directly on their website
      How was the communication?
      Excellent! They answered all of my questions clearly and quickly. I'd asked if they would fit my boy or not, and they told me that if they didnt, they would happily refund me fully.
      How easy was it to pay?
      Too easy. Credit card.
      How long did it take to ship?
      About a week! I just received them June 29!
      Was the quality appropriate for the price, in your opinion?
      Yes, the boots are absolutely excellent!
      Did the item look like the sales pictures?
      Yes, they looked even better on Judas ;D
      Were you satisfied with the product?
      Totally.
      If you weren't satisfied, how did the company solve your problem?
      N/A
      Would you order from this company again?
      In a heartbeat. They have wonderful products and service.
      Would you buy this company's products second-hand?
      Probably, as their prices can be a little steep, but it's worth every penny.
       
    14. What did you order?
      A Leeke Romeo head with faceup.

      When did you order?
      March 26

      Did you order directly from the company, or through a distributor or dealer?
      Directly from the company.

      How was the communication?
      It was okay, but not fantastic. When I inquired about the long wait time on their Q&A, someone went through and answered all the questions but ignored mine. I had to wait over the weekend for an answer, which was vague.

      How easy was it to pay?
      Very easy. I used Paypal.

      How long did it take to ship?
      It was a full eight weeks just to get the head, which is longer than I have waited for all but one of my full dolls.

      Was the quality appropriate for the price, in your opinion?
      The quality was very good.

      Did the item look like the sales pictures?
      The faceup was a bit different from the pictures, which surprised me.

      Were you satisfied with the product?
      Yes.

      If you weren't satisfied, how did the company solve your problem?
      N/A

      Would you order from this company again?
      I plan to order another of their sculpts, but I am rather reluctant after such a long wait. I'll be ordering without a faceup this time in hopes of receiving it in a shorter period of time.

      Would you buy this company's products second-hand?
      Absolutely.
       
    15. * What did you order?
      Many wigs, also eye-lashes and strings (a GO)
      * When did you order?
      On the beginning of June.
      * Did you order directly from the company, or through a distributor or dealer?
      Directly from the company.
      * How was the communication?
      I had a question to Leeke-- the communication was very good, as always.
      * How easy was it to pay?
      Very easy with paypal.
      * How long did it take to ship?
      The wigs were from pre-order so a few weeks-- Leeke shipped faster than expected.
      * Was the quality appropriate for the price, in your opinion?
      Yes.
      * Did the item look like the sales pictures?
      Yes.
      * Were you satisfied with the product?
      Yes.
      * If you weren't satisfied, how did the company solve your problem?
      ...
      * Would you order from this company again?
      Yes, of course!
      * Would you buy this company's products second-hand?
      Yes, but I prefer buying directly from the company:)
       
    16. * What did you order? A wig and a pair of eyes.

      * When did you order? July 21st.

      * Did you order directly from the company, or through a distributor or dealer? Directly from the company.

      * How was the communication? N/A

      * How easy was it to pay? Easy. Credit Card.

      * How long did it take to ship? Around 2 days.

      * Was the quality appropriate for the price, in your opinion? Yes.

      * Did the item look like the sales pictures? Yes. It was a liiiittle bit different, but I like it better this way xD

      * Were you satisfied with the product? Yes.

      * If you weren't satisfied, how did the company solve your problem? N/A

      * Would you order from this company again? Yes.

      * Would you buy this company's products second-hand? Maybe, if the owner took good care of it.
       
    17. * What did you order?
      Gloral Horns - large set

      * When did you order?
      July 16th.

      * Did you order directly from the company, or through a distributor or dealer?
      Leeke World's website.

      * How was the communication?
      Meh-ish. Got the order confirmation email, got the PayPal email saying that I paid--I didn't get a shipping notice, though. o.O;; The horns just randomly showed up today.

      * How easy was it to pay?
      Easy. Used PayPal.

      * How long did it take to ship?
      I have no idea. XD; Didn't get a shipping notice. But I ordered on the 16th, got them today (the 15th), so it took about a month to be made, shipped, and arrive here.

      * Was the quality appropriate for the price, in your opinion?
      Very. Having them in hand and looking them over, I actually would have expected to pay more! XD They're very nice.

      * Did the item look like the sales pictures?
      No; better, I think.

      * Were you satisfied with the product?
      Most definitely.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Plan on it. ;)

      * Would you buy this company's products second-hand?
      If the previous owner took care of the items, I'd definitely buy Leeke stuff secondhand.
       
    18. * What did you order?
      An LE LeekeWorld-D Cutie Sweet, a wig, and a pair of shoes.

      * When did you order?
      May 21st.

      * Did you order directly from the company, or through a distributor or dealer?
      The company

      * How was the communication?
      I asked a question about when my doll would be be shipped on the Q&A board and they answered promptly. Two weeks after I asked my question and the doll still hadn't arrived I inquired again. It took them 3 days to answer and they gave me the same vauge reasoning they gave me 2 weeks ago. Finally 2 weeks later I asked for a real answer and they gave me one. They apparently had to redo my faceup.

      * How easy was it to pay?
      I used PayPal so you know easy.

      * How long did it take to ship?
      The doll arrived on August 15th. 87 days total which was about 13 weeks. Alot longer than they quoted. The doll was sent on a tuesday (i believe) in Korea and arrived on Saturday here.

      * Was the quality appropriate for the price, in your opinion?
      Yes

      * Did the item look like the sales pictures?
      Yes, I would know I saved all of them.

      * Were you satisfied with the product?
      Yes and no. The shoes I purchased were a little big for her but they are a Yo-SD size.

      * If you weren't satisfied, how did the company solve your problem?
      N/A

      * Would you order from this company again?
      Yes. I love their products. They just need to be better with customer service when a major delay like mine occurred.

      * Would you buy this company's products second-hand?
      Yes.
       
    19. * What did you order? L-026A-E 130/600 Wig
      * When did you order? 2009-08-11
      * Did you order directly from the company, or through a distributor or dealer? Directly from the company
      * How was the communication? good
      * How easy was it to pay? Really easy (paypal)
      * How long did it take to ship? 8 days
      * Was the quality appropriate for the price, in your opinion? Yes and no.. .the shipping is to expensive but hte quality is nice
      * Did the item look like the sales pictures? Better ^^
      * Were you satisfied with the product? yes
      * If you weren't satisfied, how did the company solve your problem?
      * Would you order from this company again? Maybe if they lower their shipping price
      * Would you buy this company's products second-hand? Prolly
       
    20. * What did you order?
      Leekeworld Romeo Full set, Special Horns, Goral Horns, 16mm red eyes

      * When did you order?
      July 19th, 2009

      * Did you order directly from the company, or through a distributor or dealer?
      Directly from Leekeworld

      * How was the communication?
      Perfect, any time I had a question they were always there with a response within 24 hours.

      * How easy was it to pay?
      Extremely easy. I used paypal and all I had to do was send the total. No hassle, no mess.

      * How long did it take to ship?
      41 days from order to doorstep.

      * Was the quality appropriate for the price, in your opinion?
      I'm extremely pleased with the quality for the price. The Romeo is extremely heavy and sturdy, the horns are perfect in weight and resin quality and the eyes I bought looked better than the in the pictures.

      * Did the item look like the sales pictures?
      Not completely but there was such little difference that I could tell it was from lighting and face up work done for the pictures.

      * Were you satisfied with the product?
      Very!

      * If you weren't satisfied, how did the company solve your problem?
      I was satisfied, no problems here.

      * Would you order from this company again?
      Oh yes! In a heartbeat!

      * Would you buy this company's products second-hand?
      Probably, but I think I would prefer to go through the company.