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Legend Doll Feedback

Apr 14, 2014

    1. * What did you order? Two full outfits.
      * When did you order? October 2018
      * How was the communication? Excellent
      * How easy was it to pay? Easy, just paypal
      * How long did it take to ship? The clothes arrived in November in their office, but due to a postal strike, they had to wait a bit. After a while, I asked if they could ship DHL and they did! Package arrived December 18th.
      * Were there any missing or broken items in your order? One of the outfits actually didn't fit.
      * If there were any problems with your order, how did the company handle them? I emailed them and the rep asked for photos of my doll with the clothes showing they didn't fit. I did choose what I thought was the correct size, then they informed me they sent the wrong size and asked for the outfit to be sent back to them. They reimbursed me for the shipping costs. About a week or so later they sent me back the correct size with no extra cost to shipping everything back. I also got a nice pair of eyes for free!
      * Would you order from this company again? Definitely! I already ordered from them again and they gave me a bit of a discount on a doll I just ordered.
       
      • x 1
    2. Issue Resolved
       
      #22 avianaura, Feb 15, 2019
      Last edited: Feb 18, 2019
    3. * What did you order?
      Angell-Studio wig

      * When did you order?
      I ordered the wig on January 30, 2019.

      * How was the communication?
      I received the confirmation of my order, payment, and shipment as expected. Nothing went wrong.

      * How easy was it to pay?
      I sent my payment with PayPal.

      * How long did it take to ship?
      My order shipped on March 17, 2019 and arrived on March 26, 2019.

      * Were there any missing or broken items in your order?
      No.

      * If there were any problems with your order, how did the company handle them?
      N/A

      * Would you order from this company again?
      Yep. New dolls mean new clothes! :lol:
       
    4. * What did you order?
      Rc70-54 for RGMbody-3.
      * When did you order?
      March 3rd, 2019.
      * How was the communication?
      Very fast responses - within 24 hours.
      * How easy was it to pay?
      Easy. I used Paypal.
      * How long did it take to ship?
      I am not sure, I never got a shipping notification. Post office informed me they had my package on 3/14.
      * Were there any missing or broken items in your order?
      No.
      * If there were any problems with your order, how did the company handle them?
      No issues besides them contacting me to confirm size.
      * Would you order from this company again?
      Definitely.